4.5
Very Good 809 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at NH Collection Guadalajara Providencia in Guadalajara (Financial District), you’ll be minutes from Punto Sao Paulo Shopping Center and close to Hospicio Cabanas. This 4.5-star hotel is within close proximity of Guadalajara Country Club and Plaza Patria.

Rooms

Make yourself at home in one of the 137 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby.

How to Get There

NH Collection Guadalajara Providencia
Sao Paulo 2334
Guadalajara, 44630 Mexico

Reviews

4.5 Very Good 809 Reviews
Nice Hotel - Great Location
Reviewed 2 weeks ago

Overall the hotel is very nice. The staff was very nice, although front desk personnel needs a little bit more training regarding check-in procedures, since there was only one front desk agent and a few guests trying to do check-in at the same time when we arrived. Once in our room, the outdoor panoramic views were spectacular, facing the São Paulo Street. The rooms are very clean. The remote control blinds were a plus, blocking the morning sunlight, you can adjust the electric sheers to let some light in. WiFi works very fast. The AC seems to work fine. TV channels are all in HD and found a few U.S. channels, including CNN and FOX news. The adjacent restaurants and coffee shops in the plaza are also very nice.

Be aware there is no clock radio. The in-room espresso coffeemaker was not working properly. The RF Access Cards had to be reprogrammed a couple of times during our stay. The room’s iron was leaking and the ironing board was torn. The major flaw we encountered was in the shower area. There is a sliding glass door which is used simultaneously either to isolate the toilet room and the shower area. The shower leaks water onto the bathroom’s marble floor making it extremely slippery and messy, please be cautious. The bathroom’s design is trendy but not very practical.

We also found a few other minor details, which we won't dwell on. For the price/value we’re surprised the room was not up to international standards. A few revisions need to be made regarding customer service policies and room maintenance.

I really hope they keep working on keeping the AAA Four Diamond Award earned in 2010. It would be unfortunate to see this award taken away due to minor details which can be remedied.

Nice hotel in a great neighborhhod
Reviewed 2 weeks ago

We stayed here for 8 days in February and enjoyed every minute. The staff provides excellent service...especially Reuben...he is the best, Corner room with great views. Breakfast was excellent with a huge selection. Lots of great restaurants within walking distance

Great hotel
Reviewed 3 weeks ago

Check in was efficient and friendly. They offered to upgrade my room for $18 but only one night stay so passed on the upgrade.

Hotel is very well maintained and clean. In a great location. Parking garage is attached to the hotel/shopping area. Lobby is a ways off the Main Street.

Room was very large and well appointed. Very clean and maintained. Bathroom and shower were large and well lit.

Buffet breakfast was nice and food was good. WiFi was fast.

Would definitely recommend a stay here if you need a hotel in the area.

“Great Location”
Reviewed 1 month ago

This is the fifth year that I have returned to the NH in Guadalajara for the the senior golf tournament. This hotel knows what service is about. Everyone at the reception desk were very helpful and accommodating, and Guest Relation Agent, Mr Ruben Topete went the extra step in helping me with last minute details for a client on Valentines Day. Will definitely be staying here in 2020.

Fabulous neighborhood
Reviewed 1 month ago

What a great stay! Very nice hotel. Room was clean, comfortable, my & attractive. Good view. The breakfast was fairly indulgent with some exotic fruits and artisanal cheeses and a wide array of fresh juices - to go along with the made-to-order eggs. The staff was cheery and most accommodating.

Most trip advisors would give this 5*. I really enjoyed it but didn’t think it stood out enough to merit the extra star.

This is in a great neighborhood. There are wonderful nightspots right outside of the hotel. Not nightclubs and bars - dining and drinks with music and maybe some live performances. The hotel is part of an entertainment type complex.

I would be happy to stay here again.