4.5
Very Good 4169 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

New World Makati Hotel is in the heart of Makati, walking distance from Ayala Center and Asian Institute of Management. This 5-star hotel is within close proximity of Ayala Museum and Glorietta Mall.

Rooms

Make yourself at home in one of the 580 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities, including a nightclub, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Makati? This hotel has 21528 square feet (2000 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

New World Makati Hotel
Esperanza Street corner Makati Avenue
Makati, 1228 Philippines

Reviews

4.5 Very Good 4169 Reviews
New World Makati
Reviewed 18 hours ago

The hotel is in a fantastic location. Very comfortable rooms and super friendly staff. I would definitely recommend staying at this amazing property. Looking forward to the next visit there. Well worth the money.

Business traveler
Reviewed 1 day ago

1. Great location near shopping malls and convince stores.2. Really pleasant and clean rooms. All of the staff are incredibly helpful and generous with their time and advice.3. Front desk was very friendly.4. Stayed 1 night for business meeting.5. Good breakfast with nice selections.6. Room was very large, high ceilings, airy, elegant and comfortable with a nice view. The bathroom was spacious, spotless with good pressure and shower and tub.

dec15-16 stay
Reviewed 1 day ago

we tried to request for the adaptor for our mobile phones since usb port is not available in the room, but they weren't able to provide one. so maybe they can have either or both available next time..

An acceptable (but average) stay
Reviewed 2 days ago

12.17.2018:

Overall, I enjoyed the stay.

I appreciated the efficiency and professionalism during at check-in.

The room was good, but I believe that we booked the Deluxe Room, and were given the Superior. No matter, it was only money. Also, seems that our rate included a turn down service for both nights, but only received one.And, house keeping arrived at nearly dinner time - guess they prioritized those rooms being checked out, vice continued stay guests.

I enjoyed use of the gym, and the Spa. The massage package was money well spent.

The pool (which overruns to the bar experience) was good, but I’m curious why there is a sign posted that Friday and Saturday night(s) include a happy hour. But there was clearly no happy hour.

Moving into the bar/drinks arena, I was surprised by the cost of alcohol at New World. It seems if you can catch happy hour (during the secret periods it is held), the drink prices are good. Otherwise seems that New World is trying to fund their entire business with alcohol sales. NWM - prices are too high. You should check yourselves. As a result, we found ourselves at Greenbelt often for drinks and dinner.

But the lowlight to my experience (unless it suddenly gets worse in the next few hours) was breakfast. I really think their needs to be a hygiene survey done as silverware handling and table set-up is just not very sanitary. The silverware is laid directly on the table, after many hands have touched the pointy end of the fork, and the table wiped by whatever means clears food from the last patron.

And, to add to my breakfast experience, I arrived around 0715 when I was one of the few guests in the restaurant. We were seated at an undesirable location, and when we requested another place, were told to sit here while the hostess checked elsewhere. Well, thank you great hostess for the wooden beam that was originally placed in the center of my back, and then was always uncomfortable rubbing my shoulder during the meal, after I had repositioned the table.

I guess this is 5 Star Manila, and not really 5 Star elsewhere.

i will think carefully next time before re-booking the New World.

Dirty room, smelly carpet and lacking customer service.
Reviewed 2 days ago

When I stayed, I was promised on my return back, I won’t have the same issue but that was false. I made a complaint again about it but the senior managers seems to be uninterested to solve it so I did not stay the second time and move to another hotel for my health and safety.