Very Good 2888 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Location near the chic shops and restaurants of Makati
  • On-site outdoor pool and whirlpools, plus a separate pool for kids
  • Live entertainment — from piano players to 14-piece orchestras — in the bars and lounges

What To Know

  • A 10 percent hotel service charge per night will be collected at the Jetsetter checkout
  • Expect business travellers
  • Massage service is available, but there isn’t a full spa
  • Some rooms allow smoking
  • The airport is a 20-minute drive away; the hotel can arrange transfers for approximately £40 each way, or a taxi is about £5


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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The Review

With a stay at Makati Shangri-la Hotel, Manila, you’ll be centrally located in Makati, steps from Ayala Museum and Makati Stock Exchange. This 5-star hotel is within close proximity of Philippines Stock Exchange and Ayala Center.

Make yourself at home in one of the 696 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages and body treatments. You’re sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is available for a surcharge.

How to Get There

Makati Shangri-la Hotel, Manila
Ayala Street and Makati Avenue
Makati, 1200 Philippines


4.5 Very Good 2888 Reviews
Serene and Serendipitous Solo traveler
Reviewed 2 days ago

I am so excited to be back here once again... we were here in June of 2012, I think it’s serendipitous that I’m in the same room .. this time, I was in town for 11 days two of those days were reserved for myself as it’s conveniently close to the airport, I had time to soak in the ambiance The Shangri-La is known for.. ( Classy without pretentiousness)I started my day with the hotel staff being kind and help me eagerly with my luggage, and I was checked in fast.. couldn’t sleep so I decided to checkout the steam room, jacuzzi and sauna... since I have two days to kill two birds with one stone... I ask on my way out, to check out the spa. and book a massage! after all one is never a Queen without a Massage. the next days adventures was breakfast at Circles( more on that on my other review) and half spend my day relaxing at the pool till my massage, it’s been truly a great two days of serenity in this place. If you look up Shangri-La in the dictionary it says it’s a Garden of Eden, to represent paradise to a modern man. or a woman to add to this, thank you again

Top rated stay in Manila
Reviewed 2 days ago

Despite having simple standard accomodation (you know...company is not investing $$ gor regular staff lodging), i must say it was way above my expectations..divine/versatile breakfast...top quality restaurants...ohhh this jappanesse one...splendid...excellent room service, quality drivers. I. Delighted

It’s still there but ageing
Reviewed 3 days ago

We had an event at Makati Shangrila, I do felt that it’s an ageing hotel, the bathroom sink had some stains and black mildews. I hope they can refurbish maintain it thoroughly because I still see it as one of the best hotels in the country.

Good location
Reviewed 5 days ago

The place smells great and the security is very strict, scanning all belongings prior to hotel entry, which is a positive for me. We were allowed early check-in, which is much appreciated! Room is very clean and beds very comfortable.

Reviewed 1 week ago

Checked in today and noticed there were only two towels in the bathroom. The hotel knowingly knew we had 4 people. Called to ask for more towels and asked why there were only two towels in the room. The staff said that every room has only two towels. I’m appalled by this because this is a five star luxury hotel. Seriously thinking about transferring to another hotel.