Hotel Wailea, Relais & Chateaux
What We Love
- Serene hillside location with a genuinely relaxing vibe
- Graceful Japanese-inspired gardens and ponds
- The free beach shuttle and beach concierge service that offers free water, towels, chairs and umbrellas at Wailea Beach
What To Know
- Japanese umbrellas inspired the conical, high-ceilinged lobby
- A free selection of Illy coffee and tea is included in the rate; a full breakfast is served in the restaurant (for an extra fee)
- The hotel's tranquil atmosphere is more suitable for adults (children 15 and under are not permitted)
- Free WiFi
- Parking On Site
- Room Service
The property was once a private club for Japanese investors—it’s that unusual history that explains the zen-like beauty of the grounds, filled with mango trees, bamboo stands, koi ponds, cascading waterfalls and timber footbridges. The 72 suites, grouped in sets of four, feature a kitchenette and separate living and sleeping quarters. Guest room bathrooms are built for a king: cue a deep, angular soaking tub set on a pedestal, next to an enormous rain shower, with the stone-tiled bathroom completely separate from vanity and toilet. Bedrooms feature natural textures and tones from polished timber floorboards through to marine-themed artwork. The Restaurant at Hotel Wailea offers romantic dining with a view from the balcony or more intimate low-walled garden. Hawaiian ingredients—think Kona lobster and Kauai shrimp—are highlighted throughout the Italian menu. The pool area features private cabanas and a full bar service, along with evening fire pits.
In the Area
It would be easy to vacation entirely within Wailea – a ritzy resort community with five crescent-shaped golden beaches and outstanding golf courses within its perfectly manicured 607 hectares. Yet Maui offers much more. Rise early to catch sunrise from the top of Mt. Haleakala, sign up for the full-day Road to Hana scenic tour, or head out from Lahaina for a day’s sport fishing. Lahaina is also home to celebrity restaurant Fleetwood’s on Front Street (Mick Fleetwood occasionally makes a cameo) while Willie Nelson frequents Charley’s Restaurant & Saloon at Paia, a former sugar-plantation town.
How to Get There
My Husband and I spent 7 nights at Hotel Wailea in mid-April 2018. We chose the property because of the child policy and that is was a Relaix and Chateau property. We were not disappointed. We would go back in a heartbeat! There were many repeat guest that we met while at the pool. That is always a great sign. The suites are nicely appointed, so comfortable, clean and relaxing. We felt a great amount of privacy. The restaurant is very good. We ate there every morning for breakfast and 2 evenings for dinner. The staff of the hotel and restaurant are very accommodating, no detail too small. We enjoyed the aerial yoga classes and walking to the beach and along the adjacent path for exercise. The only thing I do not recommend is the Sunset Cruise! Everything else exceeded our expectations!
From the moment we walked in the team at Wailea, specifically Alexandria made us feel at home. We highly recommend relaxing by the pool, Brooke is so positive and wonderful to speak with! The sunset views are breathtaking, we will happily be back! Jessica and Aisha are breaths of fresh air in the restaurant as well!!!!
My wife and I stayed here on our honeymoon and we are thrilled with our choice. With so many hotels in the Wailea area, it can be difficult to know which one to choose. Is it the best hotel on the island? I don't know... it might be! Clean accommodations, 5-star service across the board, fantastic food and drink + awesome complimentary services that are probably not capitalized on by most. I can't say enough about the room. It's very big and the sliding glass door opens up completely to a private lanai. We got the garden view our lanai was right on a coy pond and we still had partial ocean views! For complimentary services, there's free yoga classes almost every morning, a free outrigger excursion, and a mixology class to name a few. Also, too often you pay a premium for a hotel only to eat sub-par food and drink well drinks from a plastic cup - not the case here. The food and drinks are fresh, high in quality (mostly made from local ingredients), and taste great! The best part is every person that works here from the people helping us out with our bags to those at the front desk, in the restaurant, and especially the pool staff, were all fantastic. They got to know us after a few days and it felt like we were treated like more than just "guests." Some may think the fact that Hotel Wailea isn't right on the beach is a negative - I disagree. The resorts along the beach are packed with people and seemed very chaotic. Hotel Wailea is like a tranquil oasis in the middle of everything - you wouldn't know you're in the "touristy" area of the island. Plus, they maintain a space on the beach with chairs, towels, waters, everything - so you don't have to worry about getting a spot when you do go down. The complimentary chauffeured Tesla drive down to the beach (and anywhere in Wailea) isn't too bad either. If you're staying in the Wailea area - especially if it's for your honeymoon/anniversary - stop searching, stay here.
This is one of those once in a lifetime trips for most of us. It is pricey, there is no doubt, but we had the grandest time. We got stuck in the rain at the bar, and it was awesome. We ate a terrific meal at the hotel restaurant, and it was also awesome. We had the best suite on the property—only 76 rooms, so that was cool. Do rent a car on Maui. There are a lot of great places to eat, but you’ll need a car to get to many of them.
very bad stayed
staff without any respect
ocean view too noisy with the road
poor beach service
poor breakfast with no quality
terrible pillows and bed uncomfortable
just one person to welcome you, take your luggage, to park your car and to bring you to your room !!!
it took us 20 mn