Hotel Wailea, Relais & Chateaux
What We Love
- Serene hillside location with a genuinely relaxing vibe
- Graceful Japanese-inspired gardens and ponds
- The free beach shuttle and beach concierge service that offers free water, towels, chairs and umbrellas at Wailea Beach
What To Know
- Japanese umbrellas inspired the conical, high-ceilinged lobby
- A free selection of Illy coffee and tea is included in the rate; a full breakfast is served in the restaurant (for an extra fee)
- The hotel's tranquil atmosphere is more suitable for adults (children 15 and under are not permitted)
- Free WiFi
- Parking On Site
- Room Service
The property was once a private club for Japanese investors—it’s that unusual history that explains the zen-like beauty of the grounds, filled with mango trees, bamboo stands, koi ponds, cascading waterfalls and timber footbridges. The 72 suites, grouped in sets of four, feature a kitchenette and separate living and sleeping quarters. Guest room bathrooms are built for a king: cue a deep, angular soaking tub set on a pedestal, next to an enormous rain shower, with the stone-tiled bathroom completely separate from vanity and toilet. Bedrooms feature natural textures and tones from polished timber floorboards through to marine-themed artwork. The Restaurant at Hotel Wailea offers romantic dining with a view from the balcony or more intimate low-walled garden. Hawaiian ingredients—think Kona lobster and Kauai shrimp—are highlighted throughout the Italian menu. The pool area features private cabanas and a full bar service, along with evening fire pits.
In the Area
It would be easy to vacation entirely within Wailea – a ritzy resort community with five crescent-shaped golden beaches and outstanding golf courses within its perfectly manicured 607 hectares. Yet Maui offers much more. Rise early to catch sunrise from the top of Mt. Haleakala, sign up for the full-day Road to Hana scenic tour, or head out from Lahaina for a day’s sport fishing. Lahaina is also home to celebrity restaurant Fleetwood’s on Front Street (Mick Fleetwood occasionally makes a cameo) while Willie Nelson frequents Charley’s Restaurant & Saloon at Paia, a former sugar-plantation town.
How to Get There
Get a high floor room for sure and definitely spend time on the hammock. Be prepared for the pool to be a little busy and loud as they play music and the bar area is a little too noisy if you want somethign chill and quiet. Rooms are very nice and spacious and the staff is really good.
Hotel Wailea is such a stark contrast to the other properties in the Wailea area. You have the benefit of the location but with a private residence type feel of serenity and comfort delivered by a world-class service team. The sunset view is unbeatable. We loved all the activities and comfort of the suites. The property is very peaceful and we loved the option of a quick valet ride to the beach. You could easily never leave property it is that special. Hotel Wailea is a luxury product without the pretentiousness that sometimes comes with high-end properties. A perfect aloha vibe.
Went to Hotel Wailea for the first part of our honeymoon to Hawaii. This is THE place you want to stay. This is where you will find peace, where you will truly feel relaxed and on vacation. From start to finish I cannot find one thing about Hotel Wailea that was anything less than perfect. I had a bit of trouble in the beginning having someone from concierge follow up with me, but once Adi got a hold of my email it was smooth sailing. I will say she was 110% the best to work with when it came to planning our honeymoon. Having never been to Hawaii, i felt the hotel concierge would know best when it came to booking excursions/dining recommendations/things to do and things that weren’t exactly worth our while considering we only had 4 nights in Maui. She made every day perfect in terms of timing - whether suggesting timing for dinner (to catch sunset) or what to do / not do when it came to Hana /etc. Not to mention, THE ONLY WAY you want to do Hana is thru the hotel’s private chauffeur, Antonio. Let me tell you - you have to do Hana or Haleakala this way. We were on the fence whether or not to take the time doing both after mixed reviews. Well, we did both.- on the same day (our first day) and cant imagine having done any other way. Adi suggested we could use him, and I know had we driven (4am - 4pm) it wouldn’t have been as enjoyable. He picked us up, it was Thanksgiving so most of the island was closed to celebrate the holiday but he was ready to go. Picked us up, 4am fully stocked for the day - donuts, coffee, fruit, cheese, wine *since the Maui winery was closed*, lunch for Thanksgiving (fresh turkey, ham, rolls and PUMPKIN PIE!) and brought us to Haleakala for sunrise and then we conquered the road to Hana the rest of the day. BOOK HIM - DO THIS! He knows all the spots, knows when you should stop roadside, what to skip, when to turn and look at this or that, But back to the hotel - everything was amazing. outside of Adi and her being a godsend, the whole staff was great. So welcoming and accommodating. Turn down service, the bell men were always SO Friendly and just made you feel welcome, they were so hospitable when it comes to rides locally, etc. etc. Not to mention, the fact it is adults only makes a huge difference. We did a morning at the Grand Wailea for their spa, planned to spend the day there poolside, (because you think, ooo lala a Waldorf Astoria hotel) however, came right back to HW to spend the day post massage session.
Hotel Wailea was great for our purposes. We travelled as a couple. It was my first time to Hawaii and Wailea was a nice spot for us to explore much of what Maui offers. The hotel is on a hill in a neighborhood away from the beach. The grounds are well-kept (they were redoing the vegetation along the walkways during our stay.) I would say the vibe is understated, which I liked. After touring the Grand Wailea, which felt like a big Las Vegas resort on the beach, I really appreciated the low-key refined elegance of the Hotel Wailea. The rooms were large and well-appointed. The kitchen had a microwave, small fridge and freezer and some basic cups, plates and utensils. The bed was comfortable. The bathroom was luxurious - I actually took a bath in the amazing tub. I did wish there was more water pressure and hot water in the shower heads. My showers tended to be lukewarm. The rooms also had the most elaborate lighting control system for Ive seen in a hotel room. The Lanais are large. We had a garden view that looks out over a pond with fish and a fountain. I’m not sure I would have paid extra for an ocean-view room as the hotel is pretty far from the water. The staff were friendly for the most part, some more than others. There was turndown service every night. We took advantage of the Tesla down to the beach, which was great. The beach staff were excellent and we also picked up bags of beach towels and bottled water at the front desk for days when we went to explore other beaches. (Wailea was the nicest of the beaches we visited.) We did the complimentary Wednesday morning canoe trip. It was short but really lovely to learn about some Hawaiian history and traditions. And we saw turtles and manta rays. If you are someone who loves over-the-top service where you are waited on hand and foot, this is not the hotel for you. I liked that the service was attentive when needed without feeling that your privacy was being invaded. The only disappointing thing was the restaurant. The setting is nice and the service was good, but the food was nothing special. For the price we had much better meals elsewhere in Maui. I think Hotel Wailea would be a great place for people who would like a small, quiet, elegant hotel and who would be OK not staying on the beach.
Step into old Hawai’i and enjoy the Aloha spirit offered at the Hotel Wailea. I grew up in Hawai’i and remember the days before the slick modern hotels. We appreciated the quiet, remote setting, away from the other resorts. It is a great place to rest and recharge. If you want to go to the beach, go shopping, snorkel, whatever, they will drive you if it is in Wailea, or arrange to get you there. This hotel epitomizes the Hawai’i of a bygone era. The minute you enter the hotel grounds you are enveloped by calm and a feeling of zen. The lush gardens take you to another place.
All of the hotel employees are superb. The valet, the checkin personnel (especially Ashly), the wait staff ... all incredibly friendly and warm. The staff and the grounds are so lovely that your room becomes a sidebar. That being said, the rooms are beautiful. They are understated, modern and luxurious and meld into the three island view. The room was sumptuous and soothing and the bed was very comfortable. Along with a cookies nightly at the turn down service, they provided a bottle still and sparkling water daily.
The gym is a pretty serious gym for small hotel, they have better equipment than my gym at home. There are bottles of water and towels in the gym. I recently got a new ACL and have been diligent with my physical therapy. It was a treat working out in the open air gym - tip workout in the cool of the morning. Bonus, the pelaton bike. They had aerial yoga classes that I will try on my next visit.
Don’t get me started with the Chelsea at the pool, she makes cocktails and smoothies from fresh ingredients tailored to your specific tastes, even if you are not sure what they are. It was our favorite place to hang out. Brooke made sure we had everything we needed. The hotel has what you would expect at this type of hotel, lounge chairs with oversized towels, cabanas, umbrellas ... but they also provide little kegs of ice water between all the lounge chairs and large ridiculous and totally fun oversized float toys.
I don’t want to forget about the food. Awesome! The main restaurant overlooks the grounds with ocean and West Maui mountain views. All ingredients are locally sourced with an inventive menu crafted out of what was in season and readily available. It was totally yummy. My favorite was the steamed fresh catch, Opa the night I had it, and the Ahi Poke Cracker The poolside restaurant is also quite good. I ate fish tacos there that were sublime.
Really, what we loved most about the Hotel Wailea was the overall feel of it. Every guest was made to feel welcome and no one guest was any more important than another. If you want an adult, no kid, spot to unwind and recharge, this is the place. I loved every little thing about the place. We cannot wait to comeback and comeback we will.
Mahalo Hotel Wailea