Ho’olei at Grand Wailea
- Free WiFi
- Kids Club
- Parking On Site
With a stay at Ho’olei at Grand Wailea in Wailea, you’ll be next to a golf course and minutes from Wailea Beach, and close to Shops at Wailea. This 4.5-star resort is within close proximity of Polo Beach and Wailea Blue Golf Course.
Make yourself at home in one of the 108 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Rooms have private lanais. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Spa, Wellness & Premium Amenities
Take time to pamper yourself with a visit to the full-service spa. If you’re looking for recreational opportunities, you’ll find an outdoor pool, a sauna, and a fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room.
Food & Drink
Enjoy a meal at one of the resort’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a swim-up bar.
Business & Travel Amenities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Wailea? This resort has facilities measuring 100000 square feet (9290 square meters), including conference space. Free self parking is available onsite.
How to Get There
Just got back from 6 night stay at Ho’olei and was happy with the overall experience. Let me start off saying the staff within Ho’olei is exceptional they deserve 5 stars. Your greeted with Leigh’s and even toys for kids then they personally show you around your villa. From the maids to the drivers all exceptional. The villas are very nice and spacious, large kitchens, living, Lanais. So the not so great part and reason for 4 stars is the reliance on the not so great and ironically named grand Wailea. Ho’olei offers its own smaller pool, but with kids you’ll inevitably spend most your time at the larger Wailea as most the rooms at Ho’olei come with access to the grand Wailea. The Wailea in my opinion is an overpriced dated hotel. From gold railings to worn floors and raggedy paint, bird poo, and doors and crumbling walkways it needs a lot of work. The beach is very nice, however they don’t have enough chairs so we were never able to get one. Guests of the Wailea are getting down there early just to snag up all the beach chairs. This problem could be easily remedied with more chairs as there’s plenty of room, we were unable to get one the entire trip so be prepped for that. The restaurants are just ok and much over priced considering that. Next, the nightlife is non existent I mean literally nothing the place is dead and looks closed by like 7 or 8. Another thing to note is that the Ho’olei is not on the beach you have to walk through the grand to get there, however their shuttles will run you anywhere you want to go so that helps. Another thing to note is the pool service at the grand was basically non existent and Ho’olei offers absolutely none, there’s a small mini fridge down there to put your own stuff in that’s literally it. No drink service, nada. If the Ho’olei were on the beach with it’s own pools and restaurants or even a decent cafe it would be 5 stars all day long, however it’s Co dependency on an aging mediocre 3 star hotel in my opinion earns it a spot at 4 stars. The pools at Wailea are fun but don’t expect some fantastic water park cause it’s really not that. A simple lazy river, the Tarzan pool as they call it carry’s no theme at all just a rope you swing off that’s it. And the water slides are majorly hyped most of them just connect pools about 10’ long. To end on a positive note Ho’olei really is a nice place with great service in what they offer their just a bit limited and therefore crippled by the reliance on the grand. That’s my two cents anyways.
We stayed at the Ho'olei at Grand Wailea. The villas are a great size, nice and spacious and very clean. Loved having a laundry and kitchen - that had everything we wanted. The staff were all friendly and helpful.
We stayed here for almost two weeks and had three villas for our family and other relatives.
Size - HUGE: The place was huge and has a great room that is perfect for family gatherings, parties/entertaining.
There are 2 levels---lots of stairs up and down. However, they do have an elevator. Keep the stairs in mind in case you have active little ones. There are stairs just to get to the front door, then stairs from foyer to either go down to the bedrooms or stairs to go up to the great room and kitchen. This wasn't that clear on their website/advertising.
Kitchen - amazing! The kitchen felt like our kitchen--it had great appliances--wolf stove, grill, double oven, double subzero refrigerators, dishwasher, a giant island, etc. It has all the little appliances (coffee maker, coffee grinder, blender, can opener, etc.) you can think of as well as all the dishes, utensils, serving dishes, etc. It even has baking pans, etc.--the only thing I didn't find were measuring cups and spoons, but you can probably borrow that from the front desk. They didn't have a rice cooker and they lent us one. They stocked us up with juice and water everyday too.
Lanai - very spacious and comfortable. It had a dining table and a place to sit.
Bedrooms - the combo we got is: one master bedroom with king bed, one room with a queen bed and one room with two double beds.
Laundry - washer/dryer included as well as detergent
Decor - this one varied. One of our villas was contemporary and pretty kid friendly, another one is some kind of contemporary oriental theme with super high beds everywhere, the other is very Hawaiian with decorations that included traditional weapons. If you book a villa, you won't know what kind you'll get. We didn't know it will all be different. If you'll be traveling with kids, try to request one with a kid friendly decor.
Extra beach stuff - some villas came with boogie boards, lots of beach chairs, soft top surfboards and coolers, others didn't have any. Again--everything depends on the owner of the villa.
GW access - I had to research this one. I saw some cheap villa listings on VRBO and Airbnb and the reason why it's cheaper than booking directly from GW/Ho'olei is because you won't get the GW pool privileges. We have a lot of kids with us so we decided to just pay extra and book direct to get access. Also, the hotel is just across the street. Depending on your villa location, it's a very easy walk. Free shuttles are also available and they're pretty quick.
Shuttles - free! As a mentioned above, they're pretty quick to get to the villa. They can drive you around town to shop too.
Housekeeping - very friendly and did a great job keeping our house neat and clean. They even put away our dishes the one time we left it in the dishwasher!
Ho'olei amenities- pool was very big and not crowded like the GW pools. It also has a sauna in the bathroom/changing room.
Overall, we had an amazing experience here and the staff was superb! I just couldn't give it five stars, because there's no consistency in the decor and furniture of the villas. Its great to have a variety and personality, but I like to know exactly what I'm getting. =) Fortunately, we lucked out and really liked the villa we landed on.
Our villa was amazing, any description will not live up to the experience! The lanai off the kitchen overlooked the ocean, and it was spectacular. It was just the 2 of us, so we could have fit 2 more couples comfortably in our place! I loved feeling like I lived in Maui--eating breakfast and watching the sunset on the lanai each evening was a highlight!!
Loved having a washer and dryer, seriously could have packed a lot less, but I'll remember that for next time. Lots of closet space, and a very large master bathroom!
Another plus was our villa had beach chairs and a cooler--so nice, as we were able to head out to some beaches and pack our own snacks and drinks...and use the cooler for the pool!
A few suggestions:
*Use the concierge service! Samantha reached out well before our arrival and booked all of our excursions, and even worked with us to update them when the tropical storm was looming! Such a wonderful service!
*Use them to pre-order groceries! On our first day this was especially nice, as our order was waiting for us in its rightful spot!
*Ohana Grill--great service where they drop off (in a lovely cooler bag), deliciousness for you to grill. We ordered fish, meat, sides...it was amazing. Again it was the 2 of us and my husband always over-orders but in hindsight, this would have been a wonderful idea for night 1. Settle in, cook, and just chill...
There was so much food leftover we wished we would have done this earlier in our stay, as the condiments, etc they give you could be used over the next few days!
*Check that you have access to the Grand Wailea pool--we ordered a cabana online over there, but upon arrival told we did not have access to their pool. It actually ended up being a blessing--I loved the pool at Ho'olei as you could find a chair AND move with the sun! The ice machine and ice tea's were a nice touch during the day.
*Try out the spa at Grand Wailea--they have a 2 hour special pass you can get...I didn't need all the time, but was really fun to try out all the baths. Yes, you can wear your bathing suit ; )
*Really nice workout room with good equipment at Ho'olei--I tried a cycle class at Grand Wailea, and it was unlike anything I've taken before! It was like synchronized cycling...what a fun, challenging workout!
*If you're looking for a grocery store a bit closer, try the ABC Store or Whalers General Store--pretty much next to the Grand Wailea. We loved hitting up Whalers for snacks, drinks and ice for the beach
*Loved the helicopter ride--take dramamine and seabands if you have ever been nauseous in your life ; )
*Molokini snorkeling was beautiful--same advice as above.
*If you have a flight after checkout, they have a wonderful place to take a shower and get yourself together. It's right through the doors of the bathroom at the pool--I would never have known, but such a great amenity!
*Grand Wailea has a few cute shops--plan some time to look around! The shopping mall next to GW was also fine to putz around in.
*Coulda shoulda woulda...booked to have our car rental delivered here. The airport was stupid busy and we could have uber'd to the villa with much less drama and time savings. The one nice thing about having the car right away was there is a Safeway grocery store on the way to Ho'olei. We did stop in there and grab some snacks, but you could also do the pre-order groceries or do Ohana Grill and be fine!
I could go on, but you get the point--if you are looking to live like a local, luxury included, this is the place for you!
What can I say. This is one of the nicest places I have stayed. The house and the grounds we immaculate. The service was quick and efficient. The concierge was the most attentive I have had in recent memory. The location and view were beyond compare. Access the huge pool and beautiful beach across the street was a HUGE plus.