5.0
Excellent 323 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Ho’olei at Grand Wailea in Wailea, you’ll be next to a golf course and minutes from Wailea Beach, and close to Shops at Wailea. This 4.5-star resort is within close proximity of Polo Beach and Wailea Blue Golf Course.

Rooms

Make yourself at home in one of the 108 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Rooms have private lanais. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

Spa, Wellness & Premium Amenities

Take time to pamper yourself with a visit to the full-service spa. If you’re looking for recreational opportunities, you’ll find an outdoor pool, a sauna, and a fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room.

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a swim-up bar.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Wailea? This resort has facilities measuring 100000 square feet (9290 square meters), including conference space. Free self parking is available onsite.

How to Get There

Ho’olei at Grand Wailea
146 Ho'olei Circle
Wailea, HI 96753 United States

Reviews

5.0 Excellent 323 Reviews
Amazing customer service, lovely villa, couple of issues
Reviewed 1 month ago

We spent T-giving at Ho’olei. The customer service team from the concierge to the staff to the drivers was incredible. So kind, so helpful, so welcoming. The villa itself was gorgeous and spacious. Incredibly comfortable beds, lovely bathrooms, nice kitchen with open living area and lanai. On our first night, the people in the villa next door were unfortunately really loud and cursing outside on their lanai, clearly drinking a lot, (not great for us w/ kids and grandparents). We rang up the front desk at Ho’olei and they were so kind and discrete in how they handled it, asking the folks if they could either go indoors or keep a quieter level outside, which they did. The little pool there is very pleasant, although quite small indeed and can feel crowded quickly. Would be lovely if there was a little food & drink service at their pool, but there is not (although you are welcome to bring your own).

Only reason to give it 4 stars vs. 5 is due to the Grand Wailea itself, which has the big pools and beach access. The pools were fun, but felt slightly mismatched compared to the pitch on the website re: all the amazing water slides. We actually kept seeking out more slides at first, thinking we must be looking in the wrong spot, b/c the ones we found were ~10-15 ft long. But the pool is good size between all the different sections. The beach is lovely, but because we didn't get out there at 6am every morning to reserve chairs/space (how are so many other people getting up that early to reserve spots when they're on vacation???), we were never able to get chairs on the beach.

For the cost of this holiday, while the villa and Ho'olei property itself were incredible, I feel like perhaps the pools and beach access would be a little different. That said, I feel guilty even saying these things, given we were in Hawaii and it was a lovely holiday.

Fantastic week in Wailea!
Reviewed 2 months ago

We just got back from spending a week at ho’olei and I can’t say enough good things about this place. The condos are wonderful—gorgeous views and well-built so you don’t hear a lot of noise from neighbors or even within your own unit. The concierge service is excellent as well...so helpful and responsive before arrival and during our stay. The grand Wailea hotel is fun but always busy and the ho’olei condos are the perfect complement with their own pool, shuttle service and tranquil setting. I have stayed in many resort settings and this is one of my favorites...would definitely return!

R&R
Reviewed 2 months ago

The best place to travel with friends! You can go and relax as if you were in someone's million dollar home! Everything you need is there! All the amenities of the Grand Wailea are your's to enjoy also. Can't go wrong with these elegant condo's

Pretty good, could be better
Reviewed 4 months ago

Just got back from 6 night stay at Ho’olei and was happy with the overall experience. Let me start off saying the staff within Ho’olei is exceptional they deserve 5 stars. Your greeted with Leigh’s and even toys for kids then they personally show you around your villa. From the maids to the drivers all exceptional. The villas are very nice and spacious, large kitchens, living, Lanais. So the not so great part and reason for 4 stars is the reliance on the not so great and ironically named grand Wailea. Ho’olei offers its own smaller pool, but with kids you’ll inevitably spend most your time at the larger Wailea as most the rooms at Ho’olei come with access to the grand Wailea. The Wailea in my opinion is an overpriced dated hotel. From gold railings to worn floors and raggedy paint, bird poo, and doors and crumbling walkways it needs a lot of work. The beach is very nice, however they don’t have enough chairs so we were never able to get one. Guests of the Wailea are getting down there early just to snag up all the beach chairs. This problem could be easily remedied with more chairs as there’s plenty of room, we were unable to get one the entire trip so be prepped for that. The restaurants are just ok and much over priced considering that. Next, the nightlife is non existent I mean literally nothing the place is dead and looks closed by like 7 or 8. Another thing to note is that the Ho’olei is not on the beach you have to walk through the grand to get there, however their shuttles will run you anywhere you want to go so that helps. Another thing to note is the pool service at the grand was basically non existent and Ho’olei offers absolutely none, there’s a small mini fridge down there to put your own stuff in that’s literally it. No drink service, nada. If the Ho’olei were on the beach with it’s own pools and restaurants or even a decent cafe it would be 5 stars all day long, however it’s Co dependency on an aging mediocre 3 star hotel in my opinion earns it a spot at 4 stars. The pools at Wailea are fun but don’t expect some fantastic water park cause it’s really not that. A simple lazy river, the Tarzan pool as they call it carry’s no theme at all just a rope you swing off that’s it. And the water slides are majorly hyped most of them just connect pools about 10’ long. To end on a positive note Ho’olei really is a nice place with great service in what they offer their just a bit limited and therefore crippled by the reliance on the grand. That’s my two cents anyways.

Good size villas
Reviewed 4 months ago

We stayed at the Ho'olei at Grand Wailea. The villas are a great size, nice and spacious and very clean. Loved having a laundry and kitchen - that had everything we wanted. The staff were all friendly and helpful.