Grand Wailea, A Waldorf Astoria Resort
What We Love
- Nine free-form pools connected by a lazy river
- Near Wailea Beach, one of the best beaches on Maui
- Three tropical golf courses
What To Know
- The resort is a 30-minute drive from the Kahului Airport and a short flight from Honolulu
- Families love this resort
- All Hawaii’s beaches are public
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Wailea Beach is one of the best in the world, and just behind it the 780-key, 40-acre Grand Wailea matches its beauty with pure extravagance: Nine free-form pools, three golf courses, 11 tennis courts, a massive fitness center, a sprawling spa, five restaurants and four hot bars. Families flock here for the diversity of fun available for everybody, from private golf lessons to lava rock massages to a Tarzan rope swing over the pool.
In the Area
Outside of the resort, Maui is a charming island with great food, art and natural splendor to spare. Tour Ali‘i Kula Lavender Farm, where the calming purple flowers are grown and turned into a variety of culinary items and toiletries. In Ulupalakua, Tedeschi Vineyards produces wine from both grapes and Maui-grown pineapples. Paia is an artistic community home to art galleries and plenty of dining options. Start your day with pastries from Anthony’s Coffee Company, head to the Flatbread Company for some awesome pizza (with excellent gluten-free options), or grab dessert at the Ono Gelato Company. For a hike through an evergreen forest more reminiscent of the Pacific Northwest than a tropical island head over to Polipoli Springs State Recreation Area.
How to Get There
Awesome hotel. Kids loved the pools and water slides. The beach was great as well. We saw turtles right off the beach. It’s definitely a massive hotel so be prepared for long check in process, lines for breakfast, long time to get valet. Kids club was amazing.
A little background and detail before I explain the four-star rating (We switched rooms 2 days into the trip...more on that later):
Family of 4 including 5 and 7 year old traveling for 6 nights. Booked two terrace view rooms (King and 2 Queens adjoining). My wife and I have been to many 5+ star resorts and at the price paid per night we expected similar amenities.
Rooms: While room and common areas could use some refurbishments, rooms are generous sized and comfortable. Bathrooms are very large but could use double vanities which I assume they will add them with eventual refurbishments. A/C and wifi worked very well.
Amenities: Swimming pools, lazy rivers, hot tubs - AMAZING. A family can spend all day at the pool and never get bored. Be warned, just like many other resorts, chairs are at a premium. If you are willing to spend $700+ per day extra, get a cabana.
Food: Fantastic food and offerings. The Cafe had some great pizza and Poke Bowls. Humu could have had better food and service, but it's convenient and not overpriced. Buffet was also worth the price (with Hilton Honors discount) Lot's of food options in the area.
Spa: Very fun experience. Masseuse was excellent and the hydrotherapy was extremely relaxing. If you've got the time, I would recommend getting a massage and checking out the facilities.
People: I found every person that worked at the GW to be very helpful and happy. Overall Service was quick and pleasant.
Why the missing star and subsequent 4-star review:
Our first rooms, Terrace View on the Molokini wing, overlooked the group entrance porte cochere (South Valet), meaning many nights we would hear shuttle busses pulling in and idle. Also, there is some sort of venting for laundry or generators that causes a loud buzzing. We were never able to open our doors and relax, inside or outside. The hotel moved us Sunday when some rooms opened up and only charged us a small upgrade fee for one room because of my Diamond status, but still, while I expect a lesser view, it's a shame to pay that price for that type of noise.
Also, Diamond benefits don't go very far. I'm always upgraded when I travel with Hilton and always have access to free food. Here they did not have an upgrade available, likely due to selling those rooms at a strong discount to MICE business and for food it's a discount off of the very expensive buffet.
It's Hawaii. It's amazing. You really can't beat the weather and the GW pool area is one of a kind. If you're coming as a couple you may want to look elsewhere. Also, it's possible to stay here on a budget, but I wish you the best of luck:)
Please let me know if you have any questions regarding this review.
Beautiful setting, lovely accomodations and views. The grounds, pool and staff are all perfect. I gave this a 4 because the rooms are not soundproofed enough and I could here guests in other rooms in the morning, or walking by on the catwalk at night. For a hotel this upscale this is a miss.
We spent our honeymoon in this resort and it was the perfect place to celebrate our first vacation as a married couple! The service and the hotel's amenities were top-notch and the view from our room was spectacular on a daily basis. The spa was good (although a bit expensive...). Even though we traveled across the world to visit this place - it was an experience that we will remember our entire life. Hopefully we will have the possibility to come back someday...
This is a very nice resort,t the location was great,the beach is great I liked that you could get 2 lounge chairs and a umbtumbr for free on the beach,the steak at Huma was fantastic
The rooms are pretty average but nice we got upgraded to ocean view and I'm glad because the garden view exspecily the lower ones didn't look good overall it's a great resort