Grand Wailea, A Waldorf Astoria Resort
What We Love
- Nine free-form pools connected by a lazy river
- Near Wailea Beach, one of the best beaches on Maui
- Three tropical golf courses
What To Know
- The resort is a 30-minute drive from the Kahului Airport and a short flight from Honolulu
- Families love this resort
- All Hawaii’s beaches are public
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
Wailea Beach is one of the best in the world, and just behind it the 780-key, 40-acre Grand Wailea matches its beauty with pure extravagance: Nine free-form pools, three golf courses, 11 tennis courts, a massive fitness center, a sprawling spa, five restaurants and four hot bars. Families flock here for the diversity of fun available for everybody, from private golf lessons to lava rock massages to a Tarzan rope swing over the pool.
In the Area
Outside of the resort, Maui is a charming island with great food, art and natural splendor to spare. Tour Ali‘i Kula Lavender Farm, where the calming purple flowers are grown and turned into a variety of culinary items and toiletries. In Ulupalakua, Tedeschi Vineyards produces wine from both grapes and Maui-grown pineapples. Paia is an artistic community home to art galleries and plenty of dining options. Start your day with pastries from Anthony’s Coffee Company, head to the Flatbread Company for some awesome pizza (with excellent gluten-free options), or grab dessert at the Ono Gelato Company. For a hike through an evergreen forest more reminiscent of the Pacific Northwest than a tropical island head over to Polipoli Springs State Recreation Area.
How to Get There
We had a lovely stay. Because we are Hilton Honors, we were upgraded to an "ocean" view. I would call it a partial view of the garden and partial of the ocean, but it was beautiful. You'd have to be above the 5th floor (of the main tower) to really have a full view. The room was very spacious and comfortable. The staff great. The only negative was just how expensive everything was-- $5 for coffee at the Kula cafe and $100 for lunch at the pool (yes-- that includes drinks, but still). I loved being able to lie on the beach right in front of the hotel, the swimming is fantastic there. The pool is huge and great for kids with slides and a lazy river. There is also a quiet half of the pool for adults only. The Luau was fantastic entertainment-- it has been voted best on Maui (the food was just OK).
Had a beautiful 10 day getaway with my girl. Everything about our trip was fantastic. Location was great, hotel is beautiful and it wasn't busy until the last couple of days. For such a beautiful hotel the only knock that I have, is the gym can be better in the weight training area. Lots of great cardio equipment, but the free weights area was far from what the rest of the hotel delivers
Absolutely everyone and everything about this hotel was perfect! Everyone was incredibly nice, helpful, welcoming, and better yet, genuine. Front desk, housekeeping, Bell service, room service, valet, everyone! Will definitely be returning to this hotel!
My husband and I had the pleasure to return to the Grand Wailea two weekends ago to celebrate our Babymoon and Anniversary! I must commend all of the staff, especially Kelly at the Front Desk, who really embodied the spirit of Aloha! We were able to utilize Pacific Dream Photography to celebrate our 1st pregnancy, and Amy was amazing! We can't wait to return as a family in the future!
The Grand Wailea is a dated hotel that at best had its peak in the 90s. The decor and overall design are dated, the property is huge with nearly 40 acres of area, but it is so poorly designed. First of all, I had to walk past the Front Desk, turn around and past the long desks of nearly 10 concierges (why?? There was a perpetual line waiting at the front desk but they employed 3 times as many concierges when nowadays we have internet for search engines!). Then I was forced to past a long hall of tacky shops, then a cafeteria and finally to arrive at the bottom steps of the long corridor of guest rooms.
The guest room corridor carpet is stained and shows heavy traffic imprint even though the hotel claimed to have renovated it two years ago. The rooms have good size bathrooms but upon check in, I noticed stains everywhere: in the tub, soap scum on the glass shower door, and the towels were lean and well-recycled. There is nothing 'luxury' about this hotel, but at the nightly price of USD700 for the cheapest guest room, I might have had an illusion of its former glamor.
The pool is a joke. It's a 3 feet deep pond surrounded with hundreds of lounge chairs with less than one inch space in between. They require you to wear a wrist band at the pool and the bathrooms are filthy on site.
Next morning when I went to breakfast, there were birds everywhere competing for the buffet so I resorted to a-la-carte. But no! Their espresso machine was broken and the omelette for 30 dollars tasted like plastic, it was burned on the outside and undercooked with raw ingredients in the inside, it was just awful, and that was about 50 dollars for one person for a coffee, a juice (did not taste fresh) and an omelette.
The only good thing was the person at the front desk who listened to my 24-hour experience and offered his sympathy to take off the breakfast charges and expedited my dry cleaning so I could check out early. But when I was in line, a gentleman suddenly lost his temper and threw his guest room keys at the desk and stormed out. I supposed that I was not alone with my miserable and expansive one night experience at the so-called Grand Wailea, after all, it was almost one thousand dollars for less than 24 hours, and I felt like being trapped in a cartoon.