Grand Wailea, A Waldorf Astoria Resort
What We Love
- Nine free-form pools connected by a lazy river
- Near Wailea Beach, one of the best beaches on Maui
- Three tropical golf courses
What To Know
- The resort is a 30-minute drive from the Kahului Airport and a short flight from Honolulu
- Families love this resort
- All Hawaii’s beaches are public
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Wailea Beach is one of the best in the world, and just behind it the 780-key, 40-acre Grand Wailea matches its beauty with pure extravagance: Nine free-form pools, three golf courses, 11 tennis courts, a massive fitness center, a sprawling spa, five restaurants and four hot bars. Families flock here for the diversity of fun available for everybody, from private golf lessons to lava rock massages to a Tarzan rope swing over the pool.
In the Area
Outside of the resort, Maui is a charming island with great food, art and natural splendor to spare. Tour Ali‘i Kula Lavender Farm, where the calming purple flowers are grown and turned into a variety of culinary items and toiletries. In Ulupalakua, Tedeschi Vineyards produces wine from both grapes and Maui-grown pineapples. Paia is an artistic community home to art galleries and plenty of dining options. Start your day with pastries from Anthony’s Coffee Company, head to the Flatbread Company for some awesome pizza (with excellent gluten-free options), or grab dessert at the Ono Gelato Company. For a hike through an evergreen forest more reminiscent of the Pacific Northwest than a tropical island head over to Polipoli Springs State Recreation Area.
How to Get There
I absolutely loved Maui! It's a unique place with people whose hearts are full of love and respect for every living thing.Our airport and hotel transportation was provided by SpeediShuttle! A heart-felt shout-out to Michelle from SpeediShuttle who provided my family with prompt, professional, and safe transportation service. We consider her family after just one ride...LOL Don't just ride with anyone!! They provided excellent customer service and I highly recommend them.
You notice right away a hardworking staff that aims to please every arriving and departing guest. You are graced with a flower lei greeting you enter the entryway. The lobby is an oasis of lush plants, flowers, life-sized cultural statues, and art is adorned throughout. The lobby has a fruit infused water station and complimentary fruit near the check-in desk. The check-in process is smooth and efficient.There is a separate line for Hilton honors guests and one for regular guests. We were able to check-in prior to the 4pm time, due to the room they upgraded us into being ready.
Rose, one of the staff members was over-the-top and provided exemplary hospitality! She captured beautiful memories for our family with her iPhone photo skills and recommended activities for us to explore. She was genuinely pleased to assist guests in any way. Her smile was consistent, her attitude was bubbly, and it was obvious that she enjoyed serving others.This genuineness of the people is what makes you fall in love with Maui!
The star rating was primarily due to the cleanliness of the lanai, stairway areas, and elevators. Certain sections of the hotel was dated and in need of being renovated. A light bulb over the stairway near our room had blown and was not replaced during our stay. I wasn't too thrilled with the cleanliness of the lanai or the condition of the outdoor furniture. Bird droppings covered much of the canopy covering the lounge chairs and table. Enjoyed the view of the resort from the lanai and I would've preferred a more pristine outdoor area. We enjoyed having a huge bathroom with a separate tub, shower, and toliet area. The honey mango shower gel and lotion exclusive to the Waldorf Astoria became a favorite of mine. The room was always well stocked with the necessities. The coffee and tea K-cup flavors were great. Our room had a mini fridge, Keurig coffee maker, but no microwave. I didn't care for the quality of the bed. The mattress and pillows were not firm enough for me.
The beach was gorgeous! Great sand texture and clear ocean water. A huge green sea turtle quietly approached me while cooling off at the beach! What an unexpected and amazing encounter! All the pool areas were well maintained. Staff monitored those areas frequently and enforced safety rules. Enjoyed the extensive walking path that allowed you to get a close up view of nearby properties.The $30 per person daily resort fee is steep. The amenities that are offered doesn't justify the price. Onsite dining is expensive too! The shops at Wailea is within a 5 min walk. We frequented this mall for its reasonable dining options and general store. The Pint & Cork had fantastic happy hour specials. Our server, Cheyenne was on point and provided superior service! The $7 garlic parmesan fries and $4.50 kalua pork sliders were my favorite!
Maui is vibrant and teeming with beautiful sea life. The harmonious life that exists there makes it a one of a kind place. We enjoyed our stay at the Grand Wailea and hope improvements will be made to make it more grand!
Security did not want to take the moment to confirm I was a guest at the hotel. Started closing lounge chairs and taking them away, forcing me to move my 3 year old onto a boogie board to sleep, was completely embarrassed and disrespected.
We stayed for 5 nights and 6 days. Excellent facilities but not that professional service as them. You can have a great time with your family especially for kids. Accessibility to beach is easy and it has great pools.