Four Seasons Resort Maui at Wailea
What We Love
- Attendants, who diligently monitor the 2,100-foot-long beach, spritzing guests and providing ice water
- An exceptionally well-curated collection of nearly 300 works by top Hawaiian artists throughout the public areas
- Free perks galore: resort shuttle service, use of 58 cabanas, Hawaiian outrigger canoe excursions and lots more
What To Know
- The main pool can get crowded; head to the infinity adults-only Serenity Pool for peace and quiet
- Although surrounding Wailea resort has some restaurants and shops, guests will need a car to reach the nearest town, Kihei, 8 miles up the coast
- Don’t expect total privacy at the beach—by state law, all Hawaii resorts must provide public right-of-way beach access
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Although the exterior of this horseshoe-shaped midrise built in 1990 resembles many other upscale Hawaii beach resorts, the Four Seasons is a cocoon of understated swank on the inside. Decked out with a museum-caliber Hawaiian art collection, the open-air common spaces invite lounging, with rattan chairs, ceiling fans, recessed amber lighting and natural-stone floors. Colonial touches, like coffered ceilings and stout white columns, lend a regal air, but the native art, potted greenery, and floor-to-ceiling views of the pool and, beyond that, the ocean remind guests that they’re on a remote tropical island—and that casual beach attire is encouraged.
Bed and Bath
There’s lots of space to spread out in the Four Seasons’ 380 rooms and suites, with standard units measuring a roomy 600 square feet, not including lanai, and full suites 1,000 square feet and up (these have second guest bathrooms). Most rooms have a predictable layout, with bathrooms and beds situated farther from the window, and desks, sofas, and sitting areas nearest to the lanais, which are outfitted with tables and chaise longues. Terry robes, La Bottega bath products, iHomes, DVD/CD players, safes and beach totes are standard, and the marble bathrooms have large soaking tubs, separate standing showers and double vanities. The resort’s design is such that most rooms offer at least partial ocean views, but for the best panoramas, book a room in the Ocean-View Prime category. The most economical rooms face distant mountains (but also a covered parking garage).
All three of the hotel’s restaurants are first-rate, including Hawaii’s only outpost of Wolfgang Puck’s Spago, which focuses on mod East-meets-West cuisine utilizing local ingredients (the wild lilikoi crème brûlée with white chocolate–macadamia nut biscotti makes for a memorable finale), and a casual open-air Italian restaurant, Ferraro’s, a perfect perch for enjoying a glass of prosecco while watching the sunset. The underrated DUO Steak and Seafood, however, may just be the best of the bunch—service is seamlessly unobtrusive, seating overlooks the pool and the ocean beyond, and the food, ranging from a “duo” tartare of beef and island snapper to perfectly rare pan-grilled big-eye ahi with a shiso-panko crust, is flawless. The expansive spa offers an extensive menu of treatments; book the signature lomi mohala massage in a thatch-roof hale (hut) overlooking the sea.
In the Area
The surrounding Wailea Resort is home to three superb golf courses, all meticulously groomed but of varying difficulties (the Emerald Course is the most forgiving of them). That soaring mountain peak guests see from the fairways and many Four Seasons rooms is one of Maui’s most appealing attractions: it’s a gorgeous, winding 50-mile drive to the summit of 10,023-foot Mt. Haleakala, a national park with hiking trails and panoramic views. Stop by Ali’i Kula Lavender Farm and Surfing Goat Dairy —a purveyor of delicious goat cheese—on the drive back. To get a high-end retail fix nearer to the resort, venture into the Shops at Wailea, home to BCBG Max Azria, Louis Vuitton, Tiffany and several others.
How to Get There
As they say on New York radio, first time long time. Not only our first time to vacation in Maui, but also our first visit at a Four Seasons. Both the location and the venue exceeded expectations.
My wife and my four year old son were with me, the latter we were unsure of taking but definitely glad we did. We also probably wouldn’t have made the trip without him. This voyage was originally a business trip for my wife in which we took advantage of the opportunity by doubling our length of stay to give our family a much needed break. Another smart move that turned out to be.
We arrived on a Thursday evening with the sun still out, able to see with our own eyes the amazing and breathtaking views this hotel offers. If you love the Ocean, beaches, mountains, lush landscape, meticulous grounds, beautiful sunrises and sunsets and pools that cater to your every need, this is your spot!! The employees and staff of the Four Seasons are on that same level with their service, attention to detail and professionalism. More on a select few of them later.
Check-in went as smooth as can be. Kevin at the front desk is a gem, able to answer and assist you with any question. We stayed in the North tower on the 5th floor with a semi view of the Ocean and a view of the gorgeous grounds and gardens the hotel offers. Workers can be seen every am, making these landscapes look perfect. As far as our room, service was excellent and turn down service was perfect timing before a night out.
As far as food, we ate our breakfasts at Duo, had dinner once at Ferraro’s along with lunches there like their amazing brick oven pizza with fennel and sausage. On our Dinner there we coupled an amazing seafood dish with a breathtaking sunset. Never made it to Spago and we did room service numerous times for breakfast and dinner as having a 4 year old can dictate.
Our daily routine was to get our poolside cabana at 7am around the kids pool. You can show up later and still reserve one for the day but I’m an early riser. Straight to breakfast at Duos, my wife adored their muffins and papaya with the toasted coconut. I did the pancakes with macadamia nuts and bananas, delicious. Try their coconut syrup. From there we hit the beach for our son to play in the sand before it got too hot and the small waves built up. The mornings at the beach are relaxing, serene and you can even catch sea turtles swimming right by you. After that we hung at the pools where our son and us took dips, went down the slide, made friends, ordered food and drinks etc. Anything you want poolside, this hotel will deliver. They are constantly walking by for your services. Forgot some sunscreen..check. Evian sprays..check. Cucumbers for your eyes.. check. Cold towels..check. Pineapple dipped in coconut tasters..check. Smoothies in small cups..check. Spa treatments..check. You get my point. All the servers were great but Logan and Alyssa really stand out. My son is finally back home and still yelling his name. Alyssa is a busy bee, making the rounds with hourly selections like the ones I previously named. Josh was also phenomenal, he served us as well and was very attentive.
The cabanas/umbrellas can provide much needed shade from the hot sun. It’s a great opportunity to mix up the sun and shade.
My wife and I each used the spa three times. Love the masseuses and the facility with its cleanliness and a steam room to sweat it out and cool down after a nice massage. Rupa was one of the best masseuses I have ever worked with, made my body feel amazing and ready for all Maui had to offer. The gym, both inside and out is a great start to the day or pit stop in down time. The lobby’s are kept supreme. On nights when we left the pool late and didn’t want to lock in dinner reservations, we chilled at the lobby bar with our little guy passed out next to us in his stroller. Love the Talisman cocktail and they have some great sushi/sashimi. Joel the bartender keeps you smiling and they even have live music while you see and hear the ocean. Small menu but big in taste and presentation. Great spot altogether. Elevators run fast and efficient and the Kids Club starts at 5 years old so my son only went when we had a nanny on two afternoon occasions. He absolutely loved the place and the activities they plan.
In ending, since we started off most days at the beach and then went to pool and checked back in at the beach often, we always stopped at the Beachwalk Cafe on the beach. Whether it was a cold brew for my wife in the am or a smoothie for me, Michelle and Jenna were absolute dolls. We always went back in the afternoon for sorbets for us (loved the coconut) and a shaved ice for our son, (which would eventually end up on the sidewalk :). Jenna and Michelle provided excellent service along with alohas and tons of smiles. Jenna even took some family photos of us in front of the cafe. And for a quick lunch holdover they have pretty good salads and wraps to go.
All in all, this was our first stay at a Four Seasons and at Maui. It’s safe to say we will back to both, whether in Maui or another location. From the business center assisting us with mailings we needed to get back home, Clifford with our luggage, Monica at breakfasts at Duo, just a superb staff and well run oiled machine. Transfers to Shops at Wailea we’re done within minutes. Okay I’m done with this review but not done with raving about our week and half stay. Thanks Four Seasons again. You made my 4 year old son and us so so happy!!!
If you are searching for a hotel in Maui, this is the place!!! Four Seasons at its best. :) Everything here is impeccable....perfection! We booked a room on the club level which is very quiet. The rooms are spacious and well maintained. The beds are super comfy and the bathroom is luxurious. All members of the staff are extremely friendly and they are always smiling.
The lounge chairs/cabanas are on a first come basis beginning at 7am. The pool attendants are walking the area and will set up your cabana for you. Throughout the day, they will serve you ice water, small one bite snacks, hand out lavender scented towels, cucumbers for you eye, spritz of Evian for your face, and will take your order for lunch.
From what I could see when we walked the path that took you from one hotel to another along the beach front, it appears the Four Seasons was the only hotel that had direct beach access.
We had dinner at Spago’s (a Wolfgang Puck restaurant). It was delicious. Again nothing short of perfection. We also had dinner at Toros. It was more of a steak and seafood restaurant. Don’t get me wrong, it was good, but I liked Spago’s more.
Breakfast was great! You could either have a la cart items, or the buffet. The buffet included made to order omelettes, pancakes, French toast, etc.
Overall, this is an awesome hotel. We will be returning soon with our boys.
The Four Seasons Maui never disappoints. This is the eighth visit to the property and it truly has become our home away from home. We enjoyed our time at the beach in the morning and then the pool in the afternoon. Enjoyed Ferraro's & Duo for dinner as usual. Can't wait to return next year.
We celebrated my wife’s birthday for the last two days in Hawaii at the 4 Seasons. It was the highlight of our vacation. The service was amazing. The views of the water were breathtaking. The beach is very nice. The beach walk was very nice. The fitness center is great. The food was stellar. Would we return- absolutely. Highly recommended.
Banana cake with warm chocolate sauce drizzled over the top, the best, great room service, huge prawns with bbq caesar salad. Beautiful pools at varying sizes for kids and adults. Welcoming staff.....