Four Seasons Resort Maui at Wailea
What We Love
- Attendants, who diligently monitor the 2,100-foot-long beach, spritzing guests and providing ice water
- An exceptionally well-curated collection of nearly 300 works by top Hawaiian artists throughout the public areas
- Free perks galore: resort shuttle service, use of 58 cabanas, Hawaiian outrigger canoe excursions and lots more
What To Know
- The main pool can get crowded; head to the infinity adults-only Serenity Pool for peace and quiet
- Although surrounding Wailea resort has some restaurants and shops, guests will need a car to reach the nearest town, Kihei, 8 miles up the coast
- Don’t expect total privacy at the beach—by state law, all Hawaii resorts must provide public right-of-way beach access
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
Although the exterior of this horseshoe-shaped midrise built in 1990 resembles many other upscale Hawaii beach resorts, the Four Seasons is a cocoon of understated swank on the inside. Decked out with a museum-caliber Hawaiian art collection, the open-air common spaces invite lounging, with rattan chairs, ceiling fans, recessed amber lighting and natural-stone floors. Colonial touches, like coffered ceilings and stout white columns, lend a regal air, but the native art, potted greenery, and floor-to-ceiling views of the pool and, beyond that, the ocean remind guests that they’re on a remote tropical island—and that casual beach attire is encouraged.
Bed and Bath
There’s lots of space to spread out in the Four Seasons’ 380 rooms and suites, with standard units measuring a roomy 600 square feet, not including lanai, and full suites 1,000 square feet and up (these have second guest bathrooms). Most rooms have a predictable layout, with bathrooms and beds situated farther from the window, and desks, sofas, and sitting areas nearest to the lanais, which are outfitted with tables and chaise longues. Terry robes, La Bottega bath products, iHomes, DVD/CD players, safes and beach totes are standard, and the marble bathrooms have large soaking tubs, separate standing showers and double vanities. The resort’s design is such that most rooms offer at least partial ocean views, but for the best panoramas, book a room in the Ocean-View Prime category. The most economical rooms face distant mountains (but also a covered parking garage).
All three of the hotel’s restaurants are first-rate, including Hawaii’s only outpost of Wolfgang Puck’s Spago, which focuses on mod East-meets-West cuisine utilizing local ingredients (the wild lilikoi crème brûlée with white chocolate–macadamia nut biscotti makes for a memorable finale), and a casual open-air Italian restaurant, Ferraro’s, a perfect perch for enjoying a glass of prosecco while watching the sunset. The underrated DUO Steak and Seafood, however, may just be the best of the bunch—service is seamlessly unobtrusive, seating overlooks the pool and the ocean beyond, and the food, ranging from a “duo” tartare of beef and island snapper to perfectly rare pan-grilled big-eye ahi with a shiso-panko crust, is flawless. The expansive spa offers an extensive menu of treatments; book the signature lomi mohala massage in a thatch-roof hale (hut) overlooking the sea.
In the Area
The surrounding Wailea Resort is home to three superb golf courses, all meticulously groomed but of varying difficulties (the Emerald Course is the most forgiving of them). That soaring mountain peak guests see from the fairways and many Four Seasons rooms is one of Maui’s most appealing attractions: it’s a gorgeous, winding 50-mile drive to the summit of 10,023-foot Mt. Haleakala, a national park with hiking trails and panoramic views. Stop by Ali’i Kula Lavender Farm and Surfing Goat Dairy —a purveyor of delicious goat cheese—on the drive back. To get a high-end retail fix nearer to the resort, venture into the Shops at Wailea, home to BCBG Max Azria, Louis Vuitton, Tiffany and several others.
How to Get There
I spent just over a week at this magnificent resort with my family at the end of July. We have stayed at the Four Seasons several times and it remains one of my few “go to” places when I need to unwind. Life can be stressful, and this place simply knows how to help me refresh and unwind. Many hotels on Maui are great, but few are as detail oriented at the Four Seasons. It’s those details that define this resort.
In the years since I’ve been coming to the FS Maui, I’ve noticed that there are employees that I recognize (and who recognize me and my family). Seeing familiar faces is unusual for hotels and it really gives one the feeling of “ohana”.
Special shout out to Alexander (the Asst Manager) who went out of his way and did something really sweet for my 11 year old son after an unfortunate incident (that was not at all the fault of the hotel) left him upset. Alexander’s thoughtfulness and kindness went above and beyond, but is precisely what brings us back.
I could go on and on about Donna at Duo, Clifford at Ferraro and the countless other employees at the lobby lounge, restaurants, pool and beach, all of whom convey a sense of warmth and pride in what they do.
The only experience that didn’t quite live up to expectations was Spago, but that’s another review. Had great meals at Duo and Ferraro (although menu at Ferraro gets a little old for lunch after a few days).
Finally, I understand that renos are coming to Ferraro and the spa. No doubt, the end product will be great!
Can’t wait to return.
Such a beautiful resort. The staff is outstanding from the management down to the people who clean the rooms. Can't thank them enough for being so attentive, nice and friendly. It is always much appreciated,
We just returned from our fabulous vacation at Four Seasons in Maui. I had booked the trip as a surprise for my husband's 50th birthday. He has an incredibly stressful and demanding job, so I wanted this trip to be nothing but restful and relaxing for him, and that's exactly how it was. They pay special attention to details and every single staff member is beyond unbelievable from the second you arrive, until after you leave. They have an amazing way of making you feel as if you're the only guest at the resort, and they never make you feel rushed. We were given a complimentary upgrade on our room and we found a delicious birthday dessert in our room for my husband. We spent our days relaxing on the beach, snorkeling with the turtles (some of them being bigger than me) and enjoying the restaurants there at the resort. Dinner at Duo and Spago was fantastic at both places, and room service was quick and very good as well. The breakfast buffet at Duo was fabulous and we especially enjoyed the lunch menu provided poolside. We never had to leave our chairs for anything. Our pool attendant was very attentive and kept us supplied with whatever we needed the entire day. Our room was gorgeous, with a distant view of the ocean. The bed was really comfortable, it was very quiet and we loved the music throughout the room. We both fell head over heels for the bathroom. So much so, that we've decided to renovate our bathroom at home to match and the lighted mirrors have now completely spoiled me. Overall, everything about this trip was incredible,it was the best vacation we've ever had and we're looking forward to going back again next year for my 50th!
We recently returned to Maui for a quick getaway and knew we had no choice but to return to the Four Seasons. We made our reservations through Whatahotel.com and were thrilled we did. Upon arrival, the front desk was well aware of the reservation and all of the 'perks' that were included with it. Unfortunately a room upgrade wasn't available however the daily breakfast buffet was amazing. It always has been and continues to be the best way to start our day. Both Duo and Spago, the property restaurants were stellar and we enjoyed their private seating overlooking the ocean on a daily basis. Truly, the Four Seasons has all we need and more. There was no need to leave the property other than to sadly return to the airport.
Came to the Four Seasons from another hotel in Maui and were blown away! The Four Seasons was everything we expected and more. We were blown away by the staff, service, food, and amenities. We had reserved a garden view room, but were kindly upgraded to a partial ocean view room. Our room looked out on the beautiful gardens and fountains with the ocean in the backdrop. The room was spacious and lovely and was stocked with plenty of amenities, including some extra special touches for our 7 year old son. Honestly, I fell in a deep love for the bathroom (the music is a great touch)! Will be renovating mine at home to match and getting a nespresso machine ASAP. And being able to request firm/memory foam pillows is huge for me. I absolutely hate hotel feather pillows.
Every staff member was outstanding! The pool staff were attentive and helpful and even retrieved my son's ball out of the fountain one morning! They really went above and beyond and the afternoon popsicles or treats were such a nice touch. Take advantage of the free hour of snorkeling gear each day. We swam with sea turtles twice right off the beach!
My son LOVED the game room and would take breaks from the pool/beach occasionally during the day and we'd play a game of ping pong after dinner.
The strength class at the gym I took was awesome and loved shopping in the hotel boutiques and strolling through the artwork. Everywhere we ate & drank (pool, breakfast, lobby bar, Duo) we had fantastic service and excellent food.
I could go on and on. Hands down this was the best hotel we've ever stayed in. We're now total Four Season converts and have been ruined for every other hotel we stay in!