The Westin Maui Resort & Spa, Ka’anapali
What We Love
- The adults only pool, for a more chilled atmosphere (and drinks service)
- The Mind-Body studio runs yoga, spinning and Pilates classes, as well as guided meditation
- Every room has a balcony
What To Know
- There’s a daily resort fee that includes WiFi and parking
- The resort is very family friendly, with programs like hula dancing and lots of games in the Discovery Room
- If you forgot your workout gear, the hotel will rent you sneakers and athletic clothes
- There’s a fee for beach chairs
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
Hotel or waterpark? The Westin Maui has a giant (read: 87,000-square-foot) network of swimming pools, waterfalls, and a massive waterslide, all connected and all irresistible to kids (and, let’s face it, most adults). The resort’s just steps from the beach, though, and it can be easier to find space on the sand than to find a free sun lounger poolside. The resort keeps things simple in the rooms—though they all feature Westin’s signature “Heavenly Beds,” which live up to the hype—and private balconies offer ocean, garden, or mountain views. Post-rain-shower rainbows come free. The four restaurants stay busy, but the nighttime Wailele Polynesian Luau, a generous buffet accompanied by a Hawaiian-inspired dance show that ends in a flaming knife dance, is probably the most popular dining event.
In the Area
Outdoor activities that take advantage of the island’s beauty and natural attributes are plentiful; guests can go snorkeling, whale watching, kayaking or zip lining. Just behind the hotel is the Ka’anapali Golf Resort, with two courses. Maui is well-known for its world-class surfing spots, and the ISA Surf School is very close by; they offer lessons for all ages. It’s adjacent to the entertaining indoor-outdoor Whaler’s Village complex of restaurants, shops, and galleries just off the beach. Lahaina, three miles away, makes a great excursion; be sure to stop at the casual-but-chic Paia Fishmarket for some of the best fish on the island. If you’re up early enough, the unassuming 808 Grindz Café has a breakfast menu of crab-cake eggs Benedict and oversized omelets worth waiting in line for.
How to Get There
Stayed for 2 nights (extended for 1 after great first day).
Lobby renovation is beautiful and very well done. Pools were OK for where they are at during renovation.
Little girl enjoyed kids pool. Rooms are a bit dated.
Service is very good. Recognition of platinum status. No upgrades available as we checked in late but was not an issue.
Breakfast had good options.
Would recommend. Once renovations are done will be great
My wife and I were on Maui for a wedding from 10/10/19 - 10/13/19. We were assigned a room, and a promised mountain view. Since we were only on the 4th floor, our view of the mountains was quite obstructed. Instead, our eyes were drawn to the numerous dumpsters in the foreground. We complained about the room and asked to be moved to a better room. After doing battle with the front desk for over an hour, we were finally moved to the 11th floor, and the room was better than what we had first been assigned. During this period, we asked repeatedly to speak to the manager of the hotel and were repeatedly refused. We wanted to know why they assigned us to a horrible room, when the one that we had to fight for was so much better. Parts of the hotel were under construction/renovation, with all the noise and dust that entails. We were not informed that this would be the case when we booked our reservation. With the sole exception of Alva, in housekeeping, every employee we had contact with was rude, surly, or merely indifferent. Jeff was the guy at the front desk who checked us in and assigned us to the horrible room - we asked to speak to him and were always denied. This cancer of indifference was pervasive - which usually means that management has failed miserably. When I responded to their request for feedback, I reported all of this to the hotel. I received a formulaic response, "thank you for your input" and not even an apology for the atrocious experience. We were also quite put off by the fake aloha and "Hawai'ian hospitality". They should be ashamed of themselves, but apparently, don't give a damn about their customers. We will never stay at a Marriott property again.
The staff was very friendly and courteous at check in and in other parts of the hotel. However the rooms are small by Westin standards. Bathrooms are small. The doors and closets are basic construction and not worthy of a $400 room! Nice view from the balcony which was the highlight. Construction everywhere with only partial pool areas and temporary facilities throughout the property. Convenient to the shopping center and restaurants next door that you can walk to. Beach right out front. So the hotel has potential, but evaluate it after the renovations are complete. If nothing is done with the rooms it still may not be worth it. There are better properties on Maui. Good thing my stay here was brief.