4.0
Very Good 4875 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Sheraton Maui Resort & Spa in Lahaina (Kaanapali), you’ll be minutes from Black Rock and close to Kaanapali Beach. This 4-star resort is within close proximity of Whalers Village Museum and Whalers Village.

Rooms

Make yourself at home in one of the 508 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private lanais. Cable programming and DVD players are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a 24-hour fitness center. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Thirsty? Quench your thirst at one of the 3 bars/lounges or 2 poolside bars.

Business & Travel Amenities

Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Maui Resort & Spa
2605 Kaanapali Pkwy
Lahaina, HI 96761 United States

Reviews

4.0 Very Good 4875 Reviews
Great Stay
Reviewed 2 days ago

We just got back from a week at the Sheraton. I was a little scared coming due to some negative reviews but am happy to say that I have nothing but a positive review to give. The beach is back, the pool was heated, there were plenty of seats by the pool available. They have a great breakfast buffet. Maybe we came at a good week but it didn’t seem overcrowded and the maintenance of the grounds and room were great. It has beautiful sunsets and a fun cliff diving ceremony every night. It has a great walking trail down the other resorts. My favorite thing was the snorkeling right in front of the resort was great on a sunny day (a little ruff waters but still great fish) and there’s a Mama and two baby turtles living in the rocks right in front of the resort so we got to swim with them all week! We stayed in a one bedroom suit which was great and with our Marriott status got free breakfast and valet parking. Walking down the path and seeing all the resorts I’d definitely say it’s one of the nicer resorts on the beach. A little older (although the rooms were upgraded) but most of the surrounding resorts were. It seems like most of the rooms have an ocean view as well. This picture is the view from our balcony.

Poor housekeeping
Reviewed 3 days ago

I stayed here last week on the last four nights of my honeymoon. The hotel itself was decent. The grounds were well kept and the location was fantastic. We were pleased with everything except the housekeeping. Upon entering our first room we found fecal matter on the toilet seat. We reported it to the front desk who said they would send someone to clean our room (we should have been offered a new room and some sort of apology at this point but we weren’t). We left the room for an hour to give housekeeping time to clean. Upon returning to our room, we saw that nothing had been touched. We had somewhere to be so we called the front desk requesting a room change, which we were given. The second room was much better. We had used the iron and we left it out to cool at one point and housekeeping didn’t put it away when they cleaned later that morning, nor did they make the bed properly with the pillows and blanket back where it belonged. We aren’t lazy but in every other hotel we have ever stayed at, housekeeping tends to tidy up the rooms a little better when they are cleaned. I submitted feedback through the Bonvoy app and we received a phone call from the housekeeping manager to apologize. Although we appreciated his apology, walking into a room with someone else’s body fluids is pretty gross. We should have been offered some sort of compensation to make up for it but we weren’t (breakfast, reward points, a room upgrade). Would I stay here again? Sure... but only if housekeeping gets their act together.

Corporate Incentive Trip - fabulous!
Reviewed 1 week ago

We stayed at the Sheraton for a week on a corporate incentive trip, so bear in mind that YMMV. This resort is absolutely gorgeous with fantastic beach access and as close as you can get to some of the best snorkeling at black rock. The lobby itself has amazing views and front desk staff was very helpful and friendly. Our room as very well appointed and provided one of the best views from the large lanai. We stayed in room 5110, one half of the presidential suite. It was a bit of a hike from the rest of the resort amenities, but worth it to us for the short stroll every day to have the quiet and privacy.
Please know that the surf is really strong here with huge breakers, but easily swimable if you are at least an intermediate swimmer.
Everything was included in our trip, but the actual prices for food, drink and any kind of beach rental are quite pricey, just FYI.
That said, the drinks and food were fantastic and service was attentive and friendly.
We very much enjoyed our stay and would highly recommend this resort to all!

An amazing resort
Reviewed 1 week ago

We stayed at the Sheraton on the week of the 6th. And from check in to check out it was truly lovely. As you can see the view from our room was beyond compare. The pool, dining and beach areas are always spotless and the staff could not be friendlier. We usually stay at all inclusive resorts so we’re a little surprised at how much the little extras that you take for granted can cost ( $45 for a day bed ect). And Maui is in general quite expensive. On par with London or New York. But that said I would wholeheartedly recommend this resort.

Sheraton at Black Rock has Aloha
Reviewed 1 week ago

We checked in for a Birthday weekend, I live on Maui so this was a getaway from the Kihei side to the West side of the island for mothers day weekend / Birthday. Front Desk check in was great, She so nice, when she found out it was a Birthday stay, she had them send 2 glasses of champagne to our room. It was the Aloha we felt from that moment on, we felt so welcome by the entire staff from the pool to the restaurants and attendants at the pool. The sun sets at the Sheraton Maui are incredible, the beach and pool are fantastic!! I have stayed at Hotels all over the world, there is something about this Hotel that makes it so special and relaxing... I am looking forward to my next stay at the same Hotel. We visited the Spa and had one of the best massages, we will be back. Great Hotel