Sheraton Maui Resort & Spa
- Kids Club
- Parking On Site
With a stay at Sheraton Maui Resort & Spa in Lahaina (Kaanapali), you’ll be minutes from Black Rock and close to Kaanapali Beach. This 4-star resort is within close proximity of Whalers Village Museum and Whalers Village.
Make yourself at home in one of the 508 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private lanais. Cable programming and DVD players are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a 24-hour fitness center. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Food & Drink
Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Thirsty? Quench your thirst at one of the 3 bars/lounges or 2 poolside bars.
Business & Travel Amenities
Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Self parking (subject to charges) is available onsite.
How to Get There
This was one of the best family vacations (if not THE best) we have ever had. The resort was was wonderful with many great restaurants to choose from in a perfect location. There is great snorkeling right there on the property at black rock.
Best best spot for snorkeling. Beautiful beach with rock for diving, lots of fishes and especially turtles. One of the best beaches on Maui. Hotel location is just excellent. I’d say it’s great for all king of vacation couples, families or even groups of friends. This place is just paradise
My husband and I traveled to Maui for a work conference. This was not our first time on Maui and we have stayed at another resort down the beach. I was very pleasantly surprised. Yes, parts of the resort are showing wear and are under renovation. We had a large room with sleeper sofa and a very generous bathroom which had been recently renovated. The resort seemed to be more spread out than the resorts at the other end of the beach and there was plenty of open space. There were families with kids, but not nearly as many as the resorts at the other end of the beach. I loved having Black Rock right there at the resort for snorkeling and the sea turtle was a hit. We had a great stay and were very happy. I would stay there again.
My husband and I are currently staying at the Sheraton Maui Resort and Spa on Kaanapali beach, Sunday, July 15, having arrived on Friday, July 13. We travel to beach resorts 4-6 times each year and will not stay at a Sheraton again. This Resort does not accommodate guests well, despite being expensive, with added mandatory fees of more than $50 per day for parking and guest fee, in addition to pre-paid room charge of $600 per night. There are too few amenities at this price. There are no wine glasses or bottle opener in room and it takes room service more than 25-30 minutes to deliver these items , which should be provided in the room at this price point.
Most disappointing is that this is a beach and pool resort, but the pool does not have chairs for guests because there are too few chairs to ever accommodate guests , even when the resort is half full. We have tried every day to get chairs by the pool and there are none available even though we arrive at various times during the day. The pool staff, who are contract employees, are professional and understanding, but they cannot produce more pool chairs. The Sheraton will rent you chairs and cabanas for more money ( $60-75 per day), which, I suspect is why they don’t have sufficient chairs for guests. And the chairs and cushions they provide at no cost are old and moldy and need to be replaced. It is extremely frustrating and depressing to have to wander the pool each day trying to locate a beach chair, only to realize there are none. Other guests we’ve spoken with are equally frustrated by this issue and have complained but received no response from anyone in management. This is unquestionably poor management.
There are many, many 5 star resorts out there that charge less than this resort, offer better accommodations than this resort, are many times nicer than this resort and that care about their guests more than than Sheraton. We will choose to stay at those resorts and avoid the Sheraton label , as well as its affiliated properties. I recommend you do the same.
This hotel has a wonderful tropical setting right on the beach. We felt it was too overpriced for the amenities it provided. There were not enough food outlets there. They were expensive and boring. They could do with more family oriented food outlets, such as a pizza restaurant and a cafe.