Montage Kapalua Bay
What We Love
- Laundry machines in all accommodations
- The three-tiered Sunset Pool
- Twice-a-day housekeeping
- The dramatic wooden entrance at the resort’s fine dining restaurant, inspired by a traditional Hawaiian canoe house
What To Know
- Starting at 1,250 square feet, the residential suites here are some of the island’s largest
- The resort offers direct access to Kapalua Bay Beach
- Personal trainers are available at the onsite fitness center
- For total seclusion, book a meal at the Cliff House, an intimate venue with Pacific Ocean views
- Free WiFi
- Parking On Site
It’s best to skip a formal itinerary at this luxurious Polynesian playground, a collection of 50 tropical one- to four-bedroom condos (originally imagined as a timeshare) on Maui’s best beach, whose pair of lava rock outcrops protect it from the strong winds that often whip at the island’s other seafronts. The tranquil coves here are made for snorkeling—and partly why this resort teems with families. The kid-friendly spirit also surfaces in other perks like Paintbox (an aquatic adventure-based menu for 5-12 year olds) and M-Teens, aimed at older children, while a Montage Merits program invites pint-size guests to complete a range of island activities, from spotting whales to hula dancing. For parents, there are lomi lomi massages and soothing seaweed cocoons at the acclaimed onsite spa, and daytime piña coladas by the pool. Regroup as a family at the Old Lahaina Luau, a lavish traditional barbecue, which the concierge can help secure seats to. Or, simply order a pork-and-grilled pineapple pizza (a kids menu is also available) from the comfort of your roomy, couch-laden suite as you recover from a sun-and-surf soaked day.
In the Area
The resort’s appeal lies in its remoteness: you’re a 65-minute ride from Maui’s Kahului airport. From a clutch of complimentary guided hikes, which explore nearby trails rich with guava trees and monarch butterflies, to private stand-up paddle-boarding tutorials at Kapalua Beach, guests can indulge in a variety of bayside adventures. Further afield, other essential island excursions include the infamously curvy Road to Hana, a swim with the turtles at Ka’anapali Beach, and a day at Iao Valley State Park, a 4,000-acre expanse with awe-inspiring rock formations like the Iao Needle, a 1,200-foot geological marvel blanketed by tropical foliage.
How to Get There
We came here on a vacation with our one-year-old and it was absolutely perfect. We had a one bedroom garden view. I didn't regret not upgrading to an ocean view as we were surrounded by beautiful landscaping and could walk right out to the pool, restaurant, etc. which was convenient with a baby. It was so relaxing hanging out on the lanai at night, listening to the music playing from the restaurant. The living space is massive and beautiful. I loved that we had a kitchen - it really made the cost of the resort more manageable because we could dine in or have drinks on the lanai.
The grounds were great. The pools were never crowded and the views were stunning. There were fun outdoor games like bean bags and connect four to play. It was kid friendly but never felt overrun by kids. We took advantage of the complimentary photography session and love that we now have family photos to remember this great experience.
The service was also a step above anywhere I have been. They went as far as giving our daughter a choice of stuffed animal when we arrived and leaving us with Montage hats in our car after check-out. They even happily unloaded our stuff from Costco into the kitchen when we arrived. I never felt bothered, yet whenever we needed something, they were quick to respond.
The only downsides to staying here are that it is in a bit of a remote spot of the island. I actually didn't mind this as most of our time was spent at the resort. We were also able to walk to Merriman's which I loved. We did have breakfast at the resort restaurant which I admit was mediocre and overpriced - maybe their dinner is better? The weather seemed to be not as good as south side of the island. It was overcast and windy a few days we were there. I also thought it was a bit petty they didn't included things like snorkling gear and fitness class in with the resort fee like other resorts typically do. And of course the price to stay here is steep.
All that being said, I would recommend this resort to any family that can find it within their budget. It is certainly worth the splurge, especially considering the price of other resorts on the island that aren't nearly as nice. We walked over to the Ritz Carlton nearby for lunch and the Montage truly seemed like it was in a different league. Do yourself a favor and treat your family to a fantastic vacation here.
The new restaurant called the "the Hideway" is a perfect name for the new restaurant at Montage. it speaks to the location of the hotel which is so perfect for my family, and the food was really good. James our server was amazing and had only been there a few months and he was on it. Great menu, and great atmosphere. I would compare it to the other restaurant at montage, Cane and Canoe is horrific and has such a great location, but the food and service stinks. Don't compare the The Hideway to Cane and Canoe as they are two different places. You will love the The Hideway!
We had an amazing large unit facing the ocean, great setting for a group of friends. We looked the unit directly with the owner through VRBO. We didn’t have any meals there but spent quite a bit of time at the wonderful small beach right there and by the pools. The charge for the beach umbrellas is ludicrous $40 for 2 hours, and sometimes it is hard to find a chair by the pool. The two infinity pools should be in the quiet zone but it isn’t enforced at all, kids playing there or in the hot tub. The property is impeccably maintained and the service very friendly. The check in was VIP level for us however our friends who arrived 2 hours later where essentially sent to our unit without a key and minimal instructions, big contrast, and had to call us in order to get them by elevator which is controlled by unit key. Despite some of these misses in service we still give the property a 5 for its unique location and very close to several good restaurants, a layout that never makes it feel crowded. Our unit was exceptional on the top floor by the water and we spent much of the time on the large wonderful balcony, watching whales close to the shore, spectacular sunsets and relaxing.
Everyone knows that Maui is a wonderful place to stay, and we have found Heaven on Maui!!! I called Justin Simpson, Manager, who we have dealt with before, on his cell, to tell him that we needed to change hotel locations the next day. It was his day off, and he still answered my call, and connected me with Saane in reservations, who was absolutely wonderful to work with. She got us hooked up with a great suite, and we checked in the next day. Ben greeted us when we pulled up with our multitude of luggage, and we were seamlessly led to our new residence for the next couple of weeks. Staying at the Montage is staying in a residence, complete with a gourmet kitchen and a huge lanai. Truly a heavenly experience!!! We also loved the fact that the resort has Silla on staff, who is an expert in Hawaiian/ Polynesian History/ Heritage.
Simply put, not keeping up with its four seasons competitor when it comes to service. Breakfast service was painfully slow. Breakfast buffet is sparse and set up on top of the tables nearby. Pool staff seemed nonexistent until around 11am. Sometimes we’d get checked on 3 times in an hour other times no one could be found. I’d expect a Montage to train their employees better than this.
Concierge was top notch however. Also really appreciated the enthusiasm of our porter and check in rep. Concierge organized a lovely dinner in our residence. Housekeeping kept good timing. Gorgeous view of the ocean. Saw quite a few whales this time of year.
Would give Four seasons a try next time.