Montage Kapalua Bay
What We Love
- Laundry machines in all accommodations
- The three-tiered Sunset Pool
- Twice-a-day housekeeping
- The dramatic wooden entrance at the resort’s fine dining restaurant, inspired by a traditional Hawaiian canoe house
What To Know
- Starting at 1,250 square feet, the residential suites here are some of the island’s largest
- The resort offers direct access to Kapalua Bay Beach
- Personal trainers are available at the onsite fitness center
- For total seclusion, book a meal at the Cliff House, an intimate venue with Pacific Ocean views
- Free WiFi
- Parking On Site
It’s best to skip a formal itinerary at this luxurious Polynesian playground, a collection of 50 tropical one- to four-bedroom condos (originally imagined as a timeshare) on Maui’s best beach, whose pair of lava rock outcrops protect it from the strong winds that often whip at the island’s other seafronts. The tranquil coves here are made for snorkeling—and partly why this resort teems with families. The kid-friendly spirit also surfaces in other perks like Paintbox (an aquatic adventure-based menu for 5-12 year olds) and M-Teens, aimed at older children, while a Montage Merits program invites pint-size guests to complete a range of island activities, from spotting whales to hula dancing. For parents, there are lomi lomi massages and soothing seaweed cocoons at the acclaimed onsite spa, and daytime piña coladas by the pool. Regroup as a family at the Old Lahaina Luau, a lavish traditional barbecue, which the concierge can help secure seats to. Or, simply order a pork-and-grilled pineapple pizza (a kids menu is also available) from the comfort of your roomy, couch-laden suite as you recover from a sun-and-surf soaked day.
In the Area
The resort’s appeal lies in its remoteness: you’re a 65-minute ride from Maui’s Kahului airport. From a clutch of complimentary guided hikes, which explore nearby trails rich with guava trees and monarch butterflies, to private stand-up paddle-boarding tutorials at Kapalua Beach, guests can indulge in a variety of bayside adventures. Further afield, other essential island excursions include the infamously curvy Road to Hana, a swim with the turtles at Ka’anapali Beach, and a day at Iao Valley State Park, a 4,000-acre expanse with awe-inspiring rock formations like the Iao Needle, a 1,200-foot geological marvel blanketed by tropical foliage.
How to Get There
What can I say? We wanted to take the trip of a lifetime and The Montage was HUGE in making that happen. Our experience was truly flawless! We arrived to warm Hawaiian greetings with leis and a quick tour of the property. The accommodations were SPECTACULAR in every sense. As a party of 6, we never felt cramped when inside. Lots of space. The pool area was fantastic....adult pools, family pool etc. we never had a problem getting chairs. The beach provided some of the best snorkeling EVER and we even “swam with the sea turtles!” Perhaps one of the best things about the Montage is the level of service. All of the concierges were wonderful and I do mean wonderful but our personal concierge Anna repeatedly went above and beyond for us. She knew we were celebrating our anniversary and she sent over a gorgeous bird of paradise flower arrangement for us as well as dessert a few days later. She booked a number of excursions for us as well. I could go on and on but I will sum things up and say: if you can, you MUST stay at the Montage. We will not stay anywhere else in Maui! Thank you Montage for giving us the trip of a lifetime filled with sweet memories.
Wow, wow, wow! Having never stayed at a Montage Resort we really were coming in blind. The pictures looked spectacular but we all know that doesn’t always tell you the reality of the property. In this case the pictures didn’t do the resort justice.
This place is absolutely beautiful. We had a beautiful 3 bedroom unit with a huge furnished Lanai. The concierge was friendly and happy to help, specifically Ayami went above and beyond prior to our arrival to make sure everything was perfect. Including groceries delivered to our room prior to our arrival. The room service was way above average including a complete setup on the 6 person dining room table.
Fresh fruits and welcome gift on arrival, water and towels given to us by valet every day. Housekeeping was amazing, emptying and cleaning our coffee pot every day as well as putting away the dished from the dishwasher.
My only complaint was a less than accommodating hostess at the Cane and Canoe restaurant when trying to make reservations on the date of our sons departure.
This is a large resort so expect a lot of people but the property is very well planned out and there are plenty of tables, beach chairs and staff. Lastly, the pool is phenomenal.
We loved everything about this resort! It’s gorgeous in a quiet part of Maui. Everyone working at the resort greeted us by name. The accommodations were beautiful and we loved the huge patio overlooking the ocean.
The only reason I did not give this resort a 5 Star review is because we booked a 1 bedroom unit but were placed in a 2 bedroom unit and they locked the 2nd bedroom so we could not use it. I have never heard of a 5 star resort doing such a thing! We have stayed at some really nice resorts and the resort would always upgrade us if this was the situation. We called and asked and they told us they would not open the 2nd room unless we paid the difference in price. This left a bad taste in our mouths! They would not be able to rent out the 2nd bedroom that week and would not be making any additional money, so it was shocking that they would not be willing to upgrade us and give our family a bit more room and providing excellent customer service. Why put us in a 2 bedroom if they weren’t going to allow us to use the 2nd bedroom?
I contacted the manager of the resort and corporate about this issue and did not receive any response. Very disappointing!
Other than that detail, we thoroughly enjoyed our stay. We just hope that in a situation like ours, that customer service will be a top priority vs trying to make more money.
Not a lot to do at this location. Rooms are very nice. Beach and pool is it. Kids club was awesome. Kids loved it.
The biggest downside is you have to drive everywhere and they only have one restaurant in the evening....which when hotel is busy is always booked. Did not like this.
We were staying nearby at Napili Bay so decided to go over for a massage. I reserved a Deep Tissue Massage and my partner came along for the ride. He was able to spend purchase a Daypass for the reasonable price of $55. The Spa is ultra-luxurious. It's divided into three sections: Women, Men and Shared. There's an exercise room and huge jacuzzi with a waterfall in each section. My massage was fabulous and after we walked over to the hotel and had lunch. We walked aroung the grounds a bit and they were spectacular. Then we went back and laid by the pool until 5:00. Even though we weren't staying at the hotel we were treated with the utmost respect by everyone we encountered. If you want to treat yourself to a splurge, this is the place.