The Ritz-Carlton, Kapalua
What We Love
- Free cool towels, cucumber eye masks and lavender spritzers poolside
- Family-friendly movies (and free popcorn) screened poolside during the summer
- Environmental activities led by trained naturalists and a cultural adviser who instructs in Hawaiian traditions
- Multilevel pools and hot tubs open 24 hours
What To Know
- Kahului Airport is a 45-minute drive away; the Kapalua airport, which handles inter-island flights only, is five minutes away
- Self-parking is $10 per day; valet parking is $18 per day
- Daily $25 resort fee includes local calls and WiFi access
- Free WiFi
- Golf Course
- Handicap Accessible
- Parking On Site
- Room Service
Located on a hill above D.T. Fleming Beach, which many locals deem the island’s best, is this posh resort, which was completely renovated in 2008 to the tune of $180 million. Gone are the chintzy curtains, the library fireplace and the faux-European ambience. These days the resort offers a true island sense of place, with airy rooms and public spaces that take design cues from the colors of the ocean, beach, mountains and rain forest that surround it. There’s also a new 10,000-square-foot three-tier pool, a humongous spa and a partnership with Jean-Michel Cousteau’s Ambassadors of the Environment program offering such activities as hiking, nature photography, snorkeling and whale watching to all guests.
Bed and Bath
Guestrooms feature dark Brazilian wood floors covered with kukui tree–patterned rugs, and elegant beds and chaises positioned near floor-to-ceiling glass doors. Rooms open onto wrought iron lanais that afford views of the ocean or resort grounds. On the sand-colored walls hang Hawaiian-inspired artworks, while flat-screen TVs and iPod docking stations sit on elegant armoires and side tables. Bathrooms are clad in marble and outfitted with luxurious bath products, piles of plush towels and terry bathrobes.
With six bars and restaurants, guests never go hungry (or thirsty) at this resort. Serving sandwiches and salads, the Beach House is the most casual, while Alaloa Lounge, with its striking black lava stone wall, serves delicious cocktails and small plates. The Terrace restaurant offers a menu that highlights the island’s local produce and seafood; think quinoa and roasted kula beets or Kona seafood paella. The 17,500-square-foot Waihua Spa features saunas, a whirlpool with lava stone walls, a fitness center and 15 spacious treatment rooms. Children are taken care of with free arts and crafts, beach activities and environmental learning programs.
In the Area
Join the resort’s chef for Ai Pono (Eat Well), a free tour of the garden, to learn to cultivate herbs and spices and incorporate them into healthy cooking. Rent a car or book a guided tour along the legendary Road to Hana, where guests wend their way through some of the island’s most beautiful scenery, including emerald rain forests and gushing waterfalls, past roadside vendors selling tasty banana bread. Take a helicopter tour for a bird’s-eye view of the amazing Haleakala Crater as well as the island’s tallest waterfalls and gorgeous cliffs. Back at the resort, sign up for a snorkeling and underwater photography adventure offered at Jean-Michel Cousteau’s Ambassadors of the Environment Education Center.
How to Get There
Our week-long stay at the Ritz in Kapalua was amazing in every way, from the first welcome from the valet to the rest of the staff, accommodations, and amenities throughout our stay.
One of the reasons we like this hotel is that it’s on the windy side of the island (and therefore a little cooler) but we were treated to calm weather this time which helped with fun snorkeling arranged with the hotel in Kapalua Bay and several trips to the small beach by the burger shack. The shuttle will also take you to the nearby Kapalua Bay (where we took the guided tour through the Ambassadors program) but it has amazing snorkeling and only requires the snorkel gear and a walk into the ocean from the beach.
We were welcomed with a delicious beverage and shell leis and had wonderful interactions with all of the staff throughout our stay. We were lucky to have a room with an ocean view and found the room to be spacious and comfortable. The housekeeping staff was also friendly and attentive, always making sure we had enough towels for our trip.
Each morning I would stop in Kai to pick up light breakfast food and coffee. Lisa was always so welcoming and by the second day, she remembered who I was. She was especially helpful in giving tips on driving the road to Hana, which made a big difference in helping us to navigate the trip easily and have a fun time.
The pools were relaxing with a view of the ocean and Molokai. But this is not a pool with a lot of slides, etc. I think they are going to renovate the pool soon but in the same style (still not a water park, which was fine for us).
The nearby restaurants (Sansei, Merriman’s, Taverna, and the breakfast buffet in the hotel) were all great. We also got good service in the golf shop and Honolulu store (like an ABC store with a place to get food at the back).
Overall, it was a relaxing but fun-filled time for our family. I hope others that choose the Ritz also find their piece of paradise in Maui like we did. We can’t wait to go back!
First visited this hotel on our honeymoon and was delighted to return with the family to celebrate some special birthdays. The three tier swimming pool is as great as ever and we were given a wonderful suite on the ground floor. The staff couldn’t have been nicer. So it gets five stars but be warned. Everything is expensive including a $30 a day valet parking fee. The burger bar on the beach runs to $100 for lunch. Although there were many hints we should eat at the Banyan tree for dinner, the prices were too steep ($12 for vegetable side dishes).Breakfast was $42 a head. if you stay, prepare to go to the supermarket up the road and pay more reasonable prices for food and drink
Not very happy. Dirty room ,they would not let me get my phone out of car so I'm not happy the did give me 200.00 back for crap service . Way too expensive 100.00 for room service for French toast and sausage .........really? There was one bell hop who was super nice but that was it