91%
Members Recommend
4.5
Very Good 1419 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Hamoa Beach, one of the most beautiful on Maui
  • Elegant dining on fresh local fish, fruit, vegetables and beef
  • Chef Barry Villiarimo, who was born and raised in Hana, incorporates taro, breadfruit, sweet potato, coconut milk and fern shoots in his preparations
  • Understated spa with skilled therapists
  • Laundry facilities; if you love the outdoors, you also want the ability to wash your workout gear
  • Inquire about activities; even if they don’t advertise one you like, they can probably help you anyway
  • You’ll never say, “I stayed in a place just like this in…”
  • For more info, read our interview with Chris Manning, co-founder of Travaasa

What To Know

  • North Sea Ranch Cottages will be closed for renovations from February 9 into 2016, and South Sea Ranch Cottages are being individually renovated from February to August 2015
  • Starting July 26, 2015 the hotel will be open to guests of all ages
  • If you’re looking for beachfront, air-conditioned Four Seasons–type accommodations, this isn’t it
  • The hotel sits on the edge of beach cliffs, making the ocean inaccessible
  • Hamoa Beach is at least 2 miles away (there is a shuttle, and you can get picnic lunches sent there)
  • Expect some light showers on many days, though they don't interfere with activities
  • There’s no shopping nearby other than the down-home Hasegawa General Store
  • The airport is a 2- to 3-hour drive away, and transfers are $200 per car, each way; or guests can take a 15-minute flight for $250 per person, each way

Amenities

  •  Babysitting
  •  Bar
  •  Eco friendly
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Dining Eat Outdoors Rustic Waterfront chair Resort restaurant function hall aisle Villa cottage

Overview

The Review

When you stay at Travaasa Hana, Maui in Hana, you’ll be in the historical district and close to Fagan Memorial and Wainapanapa State Park. This 4-star resort is within close proximity of Red Sand Beach and Hamoa Beach.

Make yourself at home in one of the 70 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a steam room. This resort also features concierge services, babysitting/childcare (surcharge), and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at the resort’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Mingle with other guests at a complimentary reception, held on select days. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free valet parking is available onsite.

How to Get There

Travaasa Hana, Maui
5031 Hana Hwy
Hana, HI 96713 United States

Reviews

4.5 Very Good 1419 Reviews
Managers. Take Notes, Take Action
Reviewed 2 weeks ago

Great location. Wonderful rooms (if you are on the oceanfront). Garden rooms don’t seem to get a breeze, maybe I just didnt notice. Nice pool and food shack at the pool. The staff, other than valet, didn’t seem too interested in accommodating guests. They seem a bit tired of the visitors spending a lot of money to be there. The ‘optional staff fee’ (to pay towards their health insurance) is weird and expected at check in? I most likely would not have paid it for such an unambitious staff. When I booked I specifically asked for an upgrade through ?Star Rewards?, but when we got there, it was like they had no idea what we were taliking about. Very unambitious local , lazily reclined in her chair, kinda made us feel stupid for expecting something that we were told we could receive offering no apology; we were asses to ask? So then we pay the ridiculous upgrade fee? Travaasa is expensive. The spa massages are expensive. I feel bad for massage therapist who might not get too much work? Only guessing because at $175-$250, I wasn’t booking one. Maybe lower the price and keep the lady working and be more inclusive to people who may NOT want to afford such a pricey massage. I wish they had boogy boards so not everyone was having to buy nonrecyclable foam boards left to litter the yards and water, I wish they lent flippers and snorkel stuff.I wish, for the price that guests pay...a cooler? .... something.....

I want to end on a positive note and that is I am glad for no tv in rooms. I am glad we are encouraged to unplug. I am glad they provide a shuttle to the beach and have beach chairs and umbrellas for guests. Yoga class is nice. The grounds are beautifully manicures.

How about having a discussion with your team to be happy that people come and support their economy, provide jobs, support families, pay park fees to preserve the beauty, tip for good service and not out of guilt. Give some leeway; a benefit of the doubt that maybe some guests are telling the truth when they are told upgrades are available. Offer a courtesy something?
Discounted upgrade? Wine in the room? A snack basket? A voucher for something?

If you want a (literally) slice of luxury, staying here COULD be really nice, but I think Travaasa could offer a little more for the money.... if management cares, read your 3, 2 & 1 Star reviews, take notes and take ACTION! People WANT you to succeed!

Not worth it!
Reviewed 2 weeks ago

Stayed one night in mid January. Not what we expected. Arrived after driving from Paia around 2pm. Check-in was 4 pm. Was told our room was not ready but should wait a short time by the pool & they would have it available. Noticed nobody was at either pool. One guest came to use the hot tub & it was cold. The place looked deserted. By 3:40 we were not called & I called the desk & they said someone was on their way to take us over with our luggage. 15 minutes later they showed up. The room with 2 beds was average size. Sliding patio doors to enter &windows at the back. Not near ocean or pools. Plus they notify you to make it a more “special “ experience there is no air conditioner or clock. It had a ceiling fan that was noisy & the room never cooled down. For dinner we were told by a worker don’t go to the main restaurant but to drive up the road to the one called Ranch also owned by the property which was ok. Also no beach area really except for one up the road which was apparently under repair of some sort. All in all not worth the price & would not return. In fact, the place looked like it might not be open much longer but they were painting a fence at the entrance so I could be mistaken on that.

Paradise
Reviewed 3 weeks ago

I recently stayed with my family in early January and had an amazing time. Valorey made amazing arrangements at the plantation guest house which I highly recommend for being family or even private events or weddings. The house is so beautiful and peaceful with the most gorgeous grounds. The hotel staff was amazing and Gabriel at the Pool bar was very friendly and service oriented (mahalo for the pineapple you cut for my daughters on our last day)

I can’t wait to come back.

All Good Things Must Come to an End :(
Reviewed 3 weeks ago

So sad. After 13 years of watching this place decline, tonight I arrived to hearing about people doing cannonballs into the hot tub. Got to my room, and it was right next to it. Had to call the front desk, raise my voice and be the bad guy to get them to move me. I'm heartbroken that my favorite place in the world is now such a POS. And worst, I didn't appreciate them making me the bad guy in this situation. Looking for somewhere to go? Get an AirBnB or go to Kauai.

UPDATE: Got to the new room. Screaming children next door and a crying baby. Seriously, this place is the f*cking worst.

Serenity with the View
Reviewed 3 weeks ago

Peaceful and beautiful. No need for AC just open the patio doors and close the screen or sleep under the stars. No mosquitoes will bite with the ocean breeze and the moon light will only last a while. Staff is great. Many food truck options nearby. Flights here are cheap. The drive here is a thrill for drivers and a white knuckle way to pray for salvation. We did two nights but 3 or 4 would be better.