4.5
Very Good 2980 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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chair lighting recreation room Dining

Overview

Location

When you stay at The Victoria Falls Hotel in Victoria Falls, you’ll be in the historical district and convenient to Victoria Falls National Park and Victoria Falls Bridge. This 5-star hotel is within close proximity of Mosi-oa-Tunya National Park and Devil’s Pool.

Rooms

Make yourself at home in one of the 161 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers body treatments and facials. Additional amenities at this Victorian hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

The Victoria Falls Hotel
2 Mallet Drive
Victoria Falls, Zimbabwe

Reviews

4.5 Very Good 2980 Reviews
Just Enjoyed High Tea Here
Reviewed 6 days ago

What a great oasis! We enjoyed High Tea -- drinks actually -- and found it to be so comfortable. The Livingstone drink was especially refreshing, but, the grounds and view made it! Must also acknowledge the excellent waiter we had.

Always an iconic hotel and a special place to stay
Reviewed 1 week ago

After 26 years since our last stay I brought my son for a holiday. Hotel is still classically beautiful and a world apart. The staff are all cheerful and welcoming ( apart from one elderly guy on The Terrace who clearly didn’t appreciate us ordering tea at 11pm. From his demeanour and the slamming down of cups and teapots we gathered we weren’t popular!).
The restaurants provide a good selection with Jungle Junction also providing a nightly show full of local culture. The Livingston Restaurant is lovely and we thoroughly enjoyed dressing up for dinner. Sadly, although the dress code is mentioned when you book a meal, people are increasingly “dressing down”. I guess the restaurant doesn’t want to turn away custom.
One downside on our trip. I had originally booked 4 nights at VFH before heading off on Safari. Our plans beyond that changed and I later booked a further night after our Safari. When we checked in for the first time we were told we had no booking (this despite booking through a UK travel agent 8 months before and having paid in full). An investigation on their part showed that when I subsequently booked our last separate night the hotel cancelled our original 4 nights, for some bizarre reason, despite me having already paid for it at the time of the second booking. The hotel were very pleasant, assured us we had a room and said it was completely their fault. However it is not a good first impression of administrative capabilities. A gesture would have been nice, but none was made. Probably because they regularly fill their rooms. We felt as a result, and particularly after seeing the room we came back to from Safari, that we were given an old tired room as being all they had left. It was a long way out and looked in need of decorating, particularly the bathroom. Our second room was much much better. Disappointing.

Turn of the century elegance
Reviewed 1 week ago

A beautiful hotel that is a stunning oasis with the most beautiful views. The staff are friendly and helpful and life takes a much slower pace here. The rooms are beautifully appointed and the food is excellent. It is worth sitting on the terrace and just looking out with a chilled glass of wine. The animals strolling across the grass add to the atmosphere.

Shame it has lost its Grandeur!
Reviewed 2 weeks ago

It is twenty plus years since our last visit to this hotel when we thought this place was wonderful but on this occasion we were left with a sense of faded grandeur.

The exterior is unchanged from twenty years ago which one would expect from a hotel trying to give a sense of the grand old days of colonial imperialism, but despite internal renovations once inside you feel stuck in a hotel with amenities from the early fifties!

The Livingstone Dining Room is a gem from the late Art Deco period and the food and service represented fantastic value rarely achieved elsewhere but.its effort to maintain gentility is lost by the refusal of male diners to adhere to their suggested dress code!

This was at odds to the service elsewhere in other areas of the hotel which could be described as poor at best.

We did get upgraded to a Luxury Suite on arrival at the hotel having paid for their Signature Stable wing suites which was appreciated, but this caused problems with our requested late checkout which after quite a bit of to do was sorted out with a day use room of a standard suite on the day of departure. On retrospect I should have refused the upgrade as I believe the Stables wing may have been modernised to more recent standards.

The location relatively close to the Falls and overlooking the Falls Railway Bridge is view-worthy. But the closure of the private walkway from the hotel to the Falls is disappointing and no doubt a way of ensuring more revenue for the National Park! Walking the gauntlet of street hawkers from the hotel to the Falls entrance is an intimidating and unpleasant experience.

Without serious changes to the interior I would not choose to stay here again!

Large, grand, historic, comfortable
Reviewed 2 weeks ago

Back to the days of Cecil Rhodes and British imperialism. Grand old place, but with modern, comfortable amenities. Room was spacious, bed was very comfortable. Restaurant is a couple of hundreds down the path, nice breakfast and dinner buffets. Close to the falls.