The Stonehedge Hotel and Spa
What We Love
- Jetsetter members receive 10 percent off spa treatments (must book appointments in advance)
- Vinotherapy Spa at Stonehedge offers wine barrel soaks and Chardonnay salt glows
- Indoor pool and Jacuzzi are great during the cooler months
- Half of the inn’s rooms have private balconies overlooking gardens and woods
What To Know
- Free WiFi
- 40 miles north of Boston and five miles south of the New Hampshire border
- The spa is open to customers not staying at the inn
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
This French country manor is just an hour’s drive north of Boston, in a leafy stretch of the Massachusetts–New Hampshire gateway to the White Mountains. Set between the Merrimack River and a country club, the Stonehedge specializes in wine-soaked relaxation. The on-site restaurant, the Left Bank, serves locavore fare, such as Maine lobster and Massachusetts bay scallops. Vinotherapy treatments in the marble spa use antioxidant- and vitamin-packed wine grapes, and the spa also offers a four-season pool, a steam room, and a private outdoor sundeck. The two-story building has 30 charming guestrooms and suites decked out in French country style that mixes floral patterns and rich wood furnishings with pops of Merlot and gold. Romantic upgrades include gas fireplaces and Jacuzzi tubs in select rooms; half of the inn’s rooms have private balconies overlooking gardens and woods.
In the Area
Immerse yourself in nature at Lowell-Dracut-Tyngsboro State Forest. The former site of a Native American village, the 1,140-acre park has hiking and biking trails though woods, and quiet ponds for fishing or kayaking. For farming the way it was meant to be, you can pick your own at nearby Parlee Farms. Strawberry and cherry season starts in June; blueberry season begins in July. August and September are about peaches, apple picking is prime in October, and pumpkins peak in October and November.
How to Get There
It is with a heavy heart that I am writing this review. I not only worked here years ago but also got married here in 2015. I was looking forward to returning for an amazing experience, unfortunately it was not. I made reservations for 12 people. As they showed us to the table we were told we had 2 separate tables next to each other. The tables were not even set up correctly. No napkins, silverware just thrown on the table, and as we pulled out the chairs to sit there was excessive amount of food debris around both tables on the floor. Upon being seated the silverware on our table was spotted and dirty as well as the water glasses. We sat for 15 minutes waiting for a server to come to our table. Since no one came, we decided to start the buffet. Plates on the buffet were dirty and wet. Took 4 tries to pull a clean plate. The buffet was just laid out on the table with no decoration or imagination. At $45.00 per person, I was expecting something a bit more elegant. Many empty pans, shrimp cocktail not on ice, many items cold because the sterno cans had burned out and not replaced. A server finally came to our table after our second trip up to the buffet to remove the piled up plates in the middle of the table and to finally get a drink order. We were told that 5 people failed to show up for work. I really root for this place because of my personal connection, but they need a lot of work on training, execution, and attention to detail. I could not determine if there was a management present in the dining room, but if there was it would have been nice to have seen them take a more active roll and visit tables. I truly hope this may have been a one day fail, but either way if you are marketing yourself as a luxury property you need to set higher standards and live up to them at every service. I will be back and hope to see a change.
My wife and daughter-in-law went here today for a morning of leisure at the Spa. First impression were fine and were greeted by members of the staff. The massage therapist, and the one the handled the facials were extremely nice and professional. Massage was relaxing as was the facial.
Now the down side of our morning. In the sitting/waiting room my wife and daughter in law observed black ants, which was pointed out to a staff member. Shortly after, they went to shower in the locker room and more black ants. Then after the massage and facial decided to have lunch at Nolo, their restaurant, and you guessed it, more black ants. For a close to a $600.00 day, this should not be happening. Very doubtful my wife would return. This place was always first class, and now it seems to have gone down in that category. Make note, this was not a stay over, just a half day at the spa.
I had a business conference at Stonehedge several years ago, and remember cozy rooms, a good restaurant, and a great wine cellar. I was looking forward to returning when another conference was scheduled.
In fairness, signs say the inn is still under renovation, although I didn't see any signs of work in progress.
There were Internet issues which made checking in a challenge. The Inn is in a sketchy cell area, so we were inconvenienced until service was restored several hours later.
My room was nice enough, although the bathroom floor must have been stored in some special freezer prior to my arrivals
The gym consisted of an out of order elliptical, a treadmill, and some rusty free weight s in a closet-sized enclosure.
Dinner was unfortunate. The menu is closer to Olive Garden than gourmet, the wine cellar just a memory. The food had clearly served time in a microwave, possibly a life sentence.
I'm guessing one wouldn't just stop by in Tyngsboro -- it is so far off the beaten path there is barely a path. To go this far out of the way for an experience this...average...well, I'd rather remember how much I enjoyed it years ago.
Maybe just a bad day, but more likely an idea whose time has passed.
As a guest staying in the St. Moritz Suite the 14th-15th, we found the accommodations wonderful and the bar staff attentive and pleasurable. As a local Best Selling Author, I was eager to visit this "resort" whom I believed catered to unique guests. A few serious concerns:
- We do no not take our cell phones as Boutique Hotel Travelers such as the Roosevelt LA, Queen Mary Beach Long Beach and my dear friend’s HH’s iconic Mansion on O Street in DC where my book was carefully placed on the lobby shelf. Hence, all had fully operating room telephones which ours did not. Someone with a chronic illness and or heart condition would not be able to seek assistance which could be a life changing event.
- Your venue and well respected Spa was without a functioning jacuzzi and Steam Room. Really? Seriously?
- We were cordially given a $10.00 off dinner coupon which we neglected to use the first day. It was not honored or even considered to be taken off our invoice prior to departure.
- Lastly, your day Concierge “Elvira” had “zero” personality, negative customer service skills, the attitude of an “hombre” and devil like demeanor.
I’m a well respected Trip Advisor member as is my Publicist, Clients, Readers. Constituents and future followers of which I envision sharing this story with them.
Although it's been a few years since I visited the Stonehedge, I was looking forward to a special memorable visit to celebrate the beginning of the new year with my husband, so I booked their Spa Indulgence Package.
I totally agree with Joseph C's review. The elegance of the place has turned into a typical sports-bar theme: loud, obnoxious, college football fans with many "F" bombs dropped.
The dinner: possibly the worst dinner for three out of the four of us, as we were joined by friends of ours. The only saving grace was our bartenders Ben and Jared who were very knowledgeable and personable.
Finally, the spa: I expected it would be on par with the Mirabeau in Plymouth, but it wasn't even in the same league. I've had a better experience in chain-type massage locations. We arrived a bit early to enjoy the Jacuzzi and steam room, only to be greeted with signs apologizing that they were inoperable and they were sorry for the inconvenience. I booked a couple's massage, but apparently, the receptionist didn't understand what that meant as my husband and I were in different rooms. After an "okay" massage, I realized the robe I was handed had yellow stains on the collar and shoulder area, which I didn't notice beforehand. Disgusting. BTW, if you want a spa to be connected to the hotel, this is not for you. There's a short walk to a different building, but on a very cold day, you don't want to be doing that after being in a pool.
Although we were comped for the meals and our drinks, to say we were disappointed is an understatement.