Boston Marriott Quincy
- Parking On Site
When you stay at Boston Marriott Quincy in Quincy, you’ll be in the business district and convenient to South Shore Plaza. This hotel is within the vicinity of South Shore Hospital and University of Massachusetts Boston.
Make yourself at home in one of the 464 air-conditioned guestrooms. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Spa, Wellness & Premium Amenities
Don’t miss out on the many recreational opportunities, including a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include wired Internet access (surcharge), a business center, and express check-in. Planning an event in Quincy? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
Note this hotel is not in Boston proper - it’s in Quincy so check the map. It’s easy enough to take 93 into Boston since you can see the hotel from 93. The hotel is up on a hill in an office park so not the easiest to find. Hotel itself has a nice bar and restaurant and buffet breakfast. Lobby area looks newish with lots of seating to hang out and clean and rooms were good. The bathrooms felt old and small but other than that, the room itself was what you’d expect from a Marriott. There was a pool which our kids went in since they were there for a soccer tournament. There’s a drive thru small Dunkin’ Donuts right when you get out of the hotel too which was helpful for early mornings when we had to rush to a game and the hotel restaurant wasn’t open yet. Nothing else around the hotel is the only downside on location - restaurants etc so you have to drive. There’s lots of parking at the hotel though.
I travel a lot for work. I have been staying at Marriott hotels around the country and typically everything is great. I had booked 1 night for a check-in on May 8th. I have put off writing a review because I wanted to wait for a resolution as that would be fair to the hotel. So far, I received some points from the Marriott Customer Care (corporate) and 2 emails from the Quincy Marriott. Email 1: Sounds frustrating, hope you give us another chance. Email 2: Thanks for the extra info, I forwarded to my General Manager.
Basically, I booked the hotel to stay with a friend that was helping me with a work project. She is allergic to feathers so I asked for a feather free room on the app. This was confirmed on the app.
I called the hotel because we were going to check in late. We arrived around 11:45 PM and were told rooms were still being cleaned. We were willing to wait but I wanted to make sure we still got a feather free room. The woman was rude. Told us that wasn't in the reservation. We decided to try calling Marriott to see if other rooms were available at another hotel. The woman said "Fine, Just leave". Things escalated from there. My friend said she needed a feather free room because the woman said she had a room that wasn't feather free available. At some point my friend pushed some papers in frustation and the woman came over to me (I was on the phone with Marriott reservations) and told us we had to leave and that she had called the police.
This is an open case with Marriott. I love most Marriotts and have normally had great customer service. This was AWFUL!! I am hoping a local Quincy Marriott person will see this and help me. We had to move hotels and pay $100 more that night. We really were not being horrible people. We just wanted to go to bed and my friend didn't want to end up swollen with hives from feathers. (And...we had asked for Feather Free days in advance!!)
The location to Boston of this hotel is great. It's a typical Marriott, but while they have tried to do some upgrades, it is showing some wear. Most disappointing is that while it is a 'full service' Marriott, don't be fooled. Like a lot of 'full service' Marriotts, they are really downgrading. This hotel has no valet or bellman as you would expect with a full service hotel. And most annoying - there is no true room service. I travel constantly for business, and I stay at a full service hotel because I want FULL service. Instead of room service, and though there is a restaurant on site, there are only 'Fresh Bites' served in the rooms. If you haven't had the displeasure of Fresh Bites - they are awful. They are basically box packaged food delivered in a bag to your room - if you pay extra! The choice is highly limited, and the food is never that fresh (regardless of the name). The food was almost cold when it was delivered, rather soggy and pathetic looking and tasting. They 'forgot' to include silverware and salt/pepper, and was disgusting. The breakfast selection is about the same as a McDonald's drive thru. Whoever made the decision to move to Fresh Bites should be fired. I complained to the front desk, and the woman I spoke to handled it so well. I spoke with other staff there, and they said they had gotten many complaints about Fresh Bites from customers. Location is good, but consider a full service Hyatt or Hilton if you are looking for true full service.
The hotel is absolutely beautiful. The room was large and the beds were very comfortable. The lobby is huge, updated and very clean. I found the staff very friendly and helpful. The food at the restaurant was overpriced and not good. They have to upgrade the quality of the food and lower their pricing. The best thing was that they offered senior citizen rates that were very reasonable.
A really nice Hotel but can't give Five Star. The mattress and pillows needs upgrading badly. The toilet seat was loose and horrible stain on carpet should not be present in a place this nice.The room and lobby are most beautifully decorated and the atmosphere and service are great. Tighten up housekeeping and maintenance. The restaurant here has a great menu and the food is excellent.