4.0
Very Good 3082 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
chair property living room home Suite

Overview

Location

With a stay at The Westin Boston Waterfront in Boston (Innovation District), you’ll be minutes from Boston Convention and Exhibition Center and World Trade Center. This 4-star hotel is close to Faneuil Hall Marketplace and Boston Common.

Rooms

Make yourself at home in one of the 793 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Premium TV channels provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including a 24-hour health club and an indoor pool. Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Boston? This hotel has 75000 square feet (6968 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

The Westin Boston Waterfront
425 Summer St
Boston, MA 02210 United States

Reviews

4.0 Very Good 3082 Reviews
Very good chain hotel
Reviewed 13 hours ago

Really reasonably priced for the type of hotel. It’s slightly out the centre of Boston but the walk was fine- about 15 minutes to south station where you could connect to anywhere. The area around the hotel is also nice- it seems quite up and coming with lots of choice of restaurants. Transport to and from the airport was really easy and cheap, we used the silver line bus (which can also be used to get into Boston centre).

The rooms were comfortable and clean. We had a good view too on the 15th floor (I think this was lucky though as lower levels views would be blocked by the convention centre). By the ice machines was a cold water/ soda water machine which was free to use which was a good touch.

The lobby and lift areas got very busy with people visiting for a convention but this didn’t really bother us. Staff were friendly but didn’t seem to know the area well- we asked about public buses/ subways and were advised to avoid them but actually we used them and they were really easy. We were also advised to go to the back bay for restaurants etc but there were plenty really near the hotel.

The pool was terrible. Small and echoey, over run with children. There was no space and we couldn’t get in the spa pool as it was full of children! Gym looked quite good but we didn’t use it.

I would stay again if the price stays slightly lower than in the centre of town.

Horrible
Reviewed 1 day ago

After spending the day in downtown Boston, my son was exhausted. The pictures show us having to wait in line to use the elevator (there are 6). Their excuse was they “had a lot of people checking in at once”. Kids were running up and down the halls screaming until 2am and the adults were incredibly loud. When I attempted to call the front desk, I discovered the phone was broken! I had to use my cell! Nothing was ever done and, needless to say, I never slept. I am so glad I only stayed here for a night.

I lived in Boston for many years and I will never ever stay here again.

Chain Hotel Delivers Everything But The Waterfront
Reviewed 4 days ago

Sometimes you can't help being what you are and in this case, of course, its a chain hotel so big and somewhat impersonal. Having said that, it's a lovely hotel with a huge lobby that has a wonderful 'in-lobby' bar, couches, banquettes, chairs plus a Starbucks in-house.
The casual restaurant, Sauciety, serves a great breakfast! Their evening dining restaurant is also lovely with a good, more formal menu.
Rooms are what they should be at a Westin; a decent, comfortable size, clean, super comfortable bedding and a rain shower in the bathtub (no separate shower), good storage, a huge TV... all good.
But for the life of us, we couldn't find the Waterfront anywhere near the hotel. It's also very isolated, so a long walk into the city proper or you're cabbing it everywhere.

Thank you Kenny and Kathleen
Reviewed 5 days ago

I had excellent service here! Forgot some running socks and Kathleen not only found some for me, but with considerable effort had them delivered to my room so I could get a quick workout in! Also, Kenny at the Sauciety restaurant was VERY nice and provided excellent service for an excellent lunch! Thanks Guys!! I’ll be back!

Great Hotel, Wonderful Concierge!
Reviewed 6 days ago

I recently stayed at the Westin for a week attending a conference. The guest room and conference areas were very nice, and I certainly enjoyed my stay there. One of the highlights of the hotel is Ellen, a dedicated concierge who was very helpful to us throughout our stay. Anything from advice and directions for restaurants to help with a tour, Ellen was always there to assist. Thank you!