The Ritz-Carlton, Boston
What We Love
- Prime Theater District location places guests in close proximity to entertainment, nightlife and city sights
- Sharply designed Avery Bar serves 10 signature martinis and a strong selection of local Massachusetts beers
- Discounted access to the 100,000-square-foot Sports Club/LA fitness center and spa
- Business-traveler bonuses like free weekday-morning local limo service and a technology butler
What To Know
- WiFi comes with a surcharge in guestrooms and public areas
- The attached Sports Club/LA houses an indoor pool, which is only open to children on Sunday mornings
- Parking is limited and available for a fee on a first-come, first-serve basis
- Pets are permitted with a $125 fee, and guests must hang a “Pet in Room” sign on the door
- Free WiFi
- Parking On Site
- Room Service
Boston’s old Ritz, a stately classic at the end of Newbury Street, was bought by Taj Hotels in 2006 — making way for a smaller, more casual cousin on the other side of Boston Common. Now, the city’s only Ritz-Carlton features 193 rooms, access to Sports Club/LA and a sophisticated but laid-back bistro and craft-cocktail bar. Rooms are spacious for a city hotel, with amenities and service standard of the Ritz-Carlton, plus a Club Level for an extra degree of exclusivity. Kids can select from a coloring book menu and embark upon a hotel scavenger hunt on arrival.
In the Area
Its location on the east side of Boston Common places the Ritz-Carlton in a slightly different environment than some of its luxury competitors toward the southwest, even though all are just minutes apart. Just off the historic Freedom Trail, the Ritz identifies with the lively Theater District, which buzzes with activity at night, from the Wang Theater and the Boston Opera House to the city’s swankier bars. Restaurants like Market by Jean-Georges anchor the neighborhood’s culinary scene, while Legal Sea Foods has outposts less than 10 minutes away in any direction.
How to Get There
Great hotel in a great location. Rooms are very well appointed and staff is super helpful. Cookies and warm apple cider in the lobby are delicious. Equinox in the hotel is very convenient and huge. Service is always friendly and helpful.
We stayed here one night to bring my son to Logan Airport. I just want to say we went to the concierge for late night drinks. Mike was working. He made us feel like kings and Queens. Every need was taken care of and he was fantastic. He should be running the hotel.
We spent our 3rd wedding anniversary with the wonderful people at the Ritz in Boston. This was an extremely special trip for us and the people at the Ritz were beyond amazing. We were welcome and congratulated by every person we met. The whole evening felt so personalized and we felt absolutely at home. Everything was seamless from start to finish. So thank you! We can not wait to spend another night with you. It is places like this that remind me what real customer service is and the difference between a stay and an experience.
My husband and i went here for a weekend get away. Beautiful room, excellent service, great location. Makes walking the city very easy. We truly enjoyed our stay and highly recommend. We will be back!
I was a guest of the hotel in the middle of the strike. Booked through AMEX Fine Hotels & Resorts. Not only was there no contact prior to arrival regarding the circumstances, but when I asked at check-in what was happening the receptionist only pushed a piece of paper toward me (which contained a list of all the services that would be unavailable during the stay, including in-room dining). When I was checking out, I asked the front desk to call a taxi for me so I wouldn't have to stand in the middle of the strikers (who were very loud and aggressive) and stood near the door waiting for the taxi to arrive. Apparently the taxi came and went (after calling the hotel several times). I finally just called an Uber myself.
When I asked at checkout about what pricing accommodations they were making due to the circumstances, the front desk rep said "yes, absolutely, we will see what we can do and make an adjustment." She said she would email me accordingly. No follow-up and I was charged full freight.
Extremely disappointing even under exceptional circumstances.