96%
Members Recommend
4.5
Very Good 3569 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • In-room, wood-burning fireplaces
  • Free Lexus hybrid SUV brings guests to nearby destinations
  • The seasoned bellman, Jimmy Fisher, who has been working at the hotel for more than 60 years
  • The authentic Irish pub, Solas
  • Original U.S. Mail chutes on each floor are still in operation
  • Free WiFi

What To Know

  • The property underwent a multi-million-dollar renovation in 2010
  • The Lenox has no spa, but massages are available by appointment (and there is a sizable gym)
  • The restaurant’s martini and cocktail spot, City Bar, is buzzy on weekends
  • Valet parking costs $45 per day

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Architecture Business City Classic Cultural Dining Drink Eat Family Hip Lounge Luxury Nightlife Party Play Romance Lobby Bar function hall restaurant recreation room conference hall

Overview

Historic grand dame with a farm-to-table restaurant, hip bar and prime Back Bay location

The Lowdown

More than 110 years young, the Lenox Hotel still exudes its original hospitable warmth, social prestige and traditional style, now augmented with in-room fireplaces and trendsetting elements like Bose iPod docking stations and a fleet of Lexus hybrid SUVs. Below the flagship sign that towers over Back Bay, the Lenox’s decorative cornices, brick facade and stately high ceilings have been restored to their original grandeur. This homey feel continues through the exceptionally wide hallways (designed with ample space for circa 1900 ballgowns) to the guestrooms (especially those with Boston’s only in-room fireplaces) and the exquisite marble bathrooms. The 214 spacious and plush rooms are fitted with state-of-the-art electronics and eco-friendly lights. Locals head to the hotel’s farm-to-table restaurant, City Table, or the much-talked-about cocktail spot, City Bar, in the evening. Meanwhile, patrons gather around the living room–style fireplace and the more than 300-year-old grandfather clock, which is still wound by hand.

In the Area

In the heart of Back Bay, the Lenox is also within walking distance of (or a short T ride from) the city’s historic sights and latest shops and restaurants. Experience Boston’s foodie and cocktail revolution with tipples at Towne Stove and Spirits, Back Bay Social Club and Eastern Standard. Retail therapy is just minutes away on Newbury Street, Boylston Street and at Copley Place or a short T ride to Faneuil Hall. With a recent expansion into 53 new galleries, the Museum of Fine Arts houses vast, varied and revered art collections from the far reaches of the globe. (Don’t miss the Buddha room.) A visit to Boston’s oldest restaurant (and the country’s oldest continuing service restaurant circa 1826), Union Oyster House, is a must on any trip to Boston. Shuck ’til you drop or feast on lobster, New England fish cakes or any of the fresh fish specialties at this National Historic Landmark. The Freedom Trail is still the best way to take in Boston’s history on foot and learn about the events that shaped American history.

How to Get There

The Lenox Hotel Boston
61 Exeter Street
Boston, MA 02116 United States

Reviews

4.5 Very Good 3569 Reviews
Absolutely beautiful hotel
Reviewed 1 day ago

We stayed in a room with 2 very comfortable queen beds, a bard fridge and sizeable bathroom. I booked this room more than a year out for 4th of July and asked for a room with a view of the fireworks. Before we had even checked in we had an email welcoming us to the hotel and advising us that they were hoping to fulfill our request. Well, the Lenox Hotel did not disappoint! We had a beautiful welcome basket waiting in our room and it looked directly out the fireworks! Thank Lenox Hotel, you were the most perfect place to stay in beautiful Boston - close to the Prudential Building, subway, buses, beautiful shops and more. We hope we will one day come all the way back from Australia to see you. In the mean time, I will tell everyone what a beautiful hotel you are! The staff here are very professional, kind and helpful.

Sometimes you want to go where everybody knows your name...
Reviewed 5 days ago

"You're always glad you came."

If the show "Cheers" would have been about a hotel, it would have been about the Lenox. The staff is amazing, the little extras (like lobby cookies and bananas), and there is a little less guilt in everything you do there, because Lenox is one of the most environmentally responsible hotels I've ever stayed in.

The sustainability program is not in your face, like some of the larger corporate guilt messages that must have received training in my Catholic mother. No, this is casually easy, and comfortable. From the paper water cartons, to the non-bottled shampoo and soap dispensaries, it is hidden in plain site, without taking away any of the luxuries. You simply become a better person by staying and learning from the Lenox.

The food is quite diverse, from City Table, where I fell in love with their bouillabaisse, to Solas Irish Pub, where I'm addicted to their curry fries (served in true UK style..... delish). Something for everyone. And don't forget City Bar in the lobby, where they have some of the best martinis in the city. For your chocolate addiction, or even last minute gifts (and therefore my go-to), Lindt has a huge store at the corner of the building.

Best of all, you get all this while also being situation in the absolute best of everything. You're in the middle of the Back Bay, but just a few blocks from the South End, and a block away from the T station, which is only 3-5 stops from all the action. On the hottest or coldest of days, you're just a few steps away from all the comforts you need for food, coffee, clothing, or that sweet homeless guy that sings "Does anyone have any change" in perfect pitch for the last 15 years outside Delucca's on Newbury Street.

Oh, and if you ever need either the best gym workout or dating advice, simply ask for Pete at the front door. He's one of a kind, and sets the tone for everything that is Lenox.

I'll always be back.

Best Hotel ever!
Reviewed 6 days ago

This hotel is absolutely amazing, the service is incredible - the staff are really wonderful. The room was beautiful, we had complimentary boxes of water every day, and a turn-down service. Thanks so much!

Fantastic room and location
Reviewed 1 week ago

Probably the best hotel we have stayed in around the world.
Location is perfect to see Boston.
Room had it all, the most comfortable bed and pillows. Being in a junior suite gave our family extra seating to relax and recover without having to lie on the beds. Bathroom was small but had everything you could need.
Unlimited coffee and tea available free each morning on the ground floor opposite lifts. In the afternoons this changed to lemonade.
Each night at turn down you were left either a chocolate or toffee.

Best Customer Service
Reviewed 1 week ago

Love this hotel! The customer service from the front door to the reception desk and concierge was outstanding!
The room was great size and comfortable. Having the wifi and bottled water is another great plus. Location near Newbury street and shopping and the prudential center with the restaurants and shopping was fantastic. Walked to Fenway Park only about 30 min walk and if you want to ride the commuter train or T very close by. One of the best vacations I have had is to Boston and in part due to the Lenox!