89%
Members Recommend
4.5
Very Good 2667 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Prime location for business travelers at the heart of the Financial District, overlooking Post Office Square
  • The signature pink Langham London taxi is available for free rides within two miles of the hotel
  • Federal Reserve photography archive and antique map collection for the history buff

What To Know

  • The fitness center is open 24 hours, and the indoor heated pool is open year-round
  • Valet parking is available for a fee
  • Pets are not permitted

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

British heritage meets Boston elegance in the luxed-up former Federal Reserve Building

The Lowdown

The Langham is the latest hotel to inhabit the old Federal Reserve Building overlooking Post Office Square in the Financial District. The luxury chain fits in, offering refined dining options like The Reserve Champagne Lounge, where every guest can enjoy afternoon tea. Cafe Fleuri houses a fantastical Saturday Chocolate Bar, and an equally elaborate Sunday brunch, while BOND restaurant represents something more modern, with DJs spinning for the evening cocktail scene. The Chuan Body + Soul spa draws inspiration from traditional Chinese medicine for its facials and body treatments.

In the Area

Positioned at the heart of the Financial District, the Langham is minutes from Boston’s South Station and Logan Airport. Nearby attractions include the Old State House, as well as Faneuil Hall and Quincy Market. The up-and-coming Seaport district is also close, where local institutions like Legal Harborside and No Name sit on water’s edge with prime views. The renowned Institute of Contemporary Art/Boston (ICA) hosts world-class exhibitions in a light-filled modernist waterfront space.

How to Get There

The Langham, Boston
250 Franklin St
Boston, MA 02110 United States

Reviews

4.5 Very Good 2667 Reviews
TERRIBLE! Do NOT make a reservation with the Langham Boston! Awful!
Reviewed 3 days ago

DO NOT STAY WITH THE LANGHAM BOSTON!!!

Have stayed at the Langham in the past and thought it was fine. But my recent customer service experience, dealing with management and corporate, was horrible - it should be embarrassing for anyone who runs this company.

I made a reservation in Sept 2018 for the April 2019 Boston Marathon (an extremely high demand weekend). Received word in December 2018 that they decided to start a construction project and close the Langham during the 2019 Marathon - canceling our reservation. This completely screwed our ability to find alternate arrangements as all other hotels proximate to the race were booked for the 2019 Marathon at this point.

The Langham offered a room at the Intercontinental in a block they reserved. Even though the rate for the Intercontinental room is $415 a night the Langham is still charging us their rate of $729 a night ! Unbelievable. The Langham is transferring their guests to a lower value room and making money off of their poor planning. Customer Service was unimpressive. They said they'd "note" that I'd like a room at the value I was getting charged for... Also, Langham Customer Service did offer access to coffee and tea at the Intercontinental. Lol! This place is an embarrassment to five-star hotels.

Will never stay at a Langham Hotel in the U.S. or Internationally again.

Perfect location!
Reviewed 3 days ago

Although the guest rooms are a bit timeworn, they are comfortable and clean including the bathrooms. Overall, good rooms and quiet. Staff was exceptionally helpful and friendly. Location was awesome, close to Faneuil Hall (without the noise!), the North End, and TD Garden which were the areas we were interested in visiting. Would definitely stay there again!

Disappointing High Tea
Reviewed 2 weeks ago

My mom, sister, and I did a ladies tea yesterday at the Langham. We were very excited for their Snowflake menu but boy were we disappointed. In fact, our review is very similar to one below made in March that was responded to by Rachelle Boudreau (Director of Sales and Marketing). It's apparent that the Langham has made no attempt to remedy or improve their tea. For starters, as the only guests for tea (a group came 30 mins later), we were poorly received; the tea box was laid out with no pleasantries or introduction by the waiter. The settings were sub-par and cheap...when you spend $55 for tea you expect beautiful china and table settings. There was a cheap snowflake table runner and very ordinary china. Then came the food: 4 sandwiches in total per person, very underwhelming and small, though the turkey was quite nice. We loved the scones and the clotted cream...it was the highlight of the tea as well as our individual teas. However, instead of refreshing the pot, we simply received additional hot water! I've been to teas all over the world, and have always been offered a fresh pot. The desserts were inedible. Overall, we were truly disappointed in the entire experience and will certainly never return. $55 is not cheap when you're going out in the city for the day and spending time getting there and plenty of money on parking to then be severely disappointed in your high tea. I sincerely hope the Langham takes this review to heart and remedies this situation. There is so much potential: the Langham is in a great location and there is high demand for high tea, expecially during the holiday season. They should offer more variety, provide more sandwiches, and stop being stingy on the tea pots.

Enjoyable stay!
Reviewed 2 weeks ago

This was our third visit to this hotel on our visits from the UK. The staff are great and nothing is too much trouble. We were upgraded because they identified that I had difficulty walking following emergency medical treatment which helped immensely. The rooms are getting tired but i was told that a refurbishment is starting in 2019 so it will be our first choice on our next visit!

OK, but not great
Reviewed 3 weeks ago

I stayed two nights at the Langham. I had reserved a "deluxe premier" room that was (according to their website) supposed to have a view of the Boston skyline. The room I actually got looked over the restaurant and the view was of the interior of the hotel, it was strange to not be able to look outside. The room itself was a bit dated, the phone didn't work and the carpet was tired (the only coffee pods for the coffee maker were decaf). I used the gym and the pool which were adequate, but not enough of a reason to stay at the hotel. I had breakfast in the hotel, which was very good and the service was excellent. The hotel is close to the airport and it's easy to get around Boston from its location. I think I would have liked the hotel more had it not been for the interior, dated room, but I think I'll look elsewhere for my next visit to Boston.