88%
Members Recommend
4.5
Very Good 3658 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Large, modern rooms with Eames furniture and city views
  • Central location allows walking access to city
  • Very pet-friendly
  • Rooftop pool is the only one of its kind in city
  • Late-night bar menu and 24-hour room service

What To Know

  • WiFi access not free
  • Outdated exterior
  • No spa on premises

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at The Colonnade Hotel Back Bay, you’ll be centrally located in Boston, steps from The Shops at Prudential Center and minutes from Copley Place. This 4-star hotel is close to Hynes Convention Center and Boston Museum of Fine Arts.

Make yourself at home in one of the 285 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while DVD players and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in Boston? This hotel has 13000 square feet (1208 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

The Colonnade Hotel Back Bay
120 Huntington Avenue
Boston, MA 02116 United States

Reviews

4.5 Very Good 3658 Reviews
Great Location
Reviewed 2 weeks ago

I stayed here for a long weekend with my mother visiting me from the U.K.

The room was very well appointed and looked out on to the street, making my mum very happy with her first visit to the states!

The hotel was in a fantastic location for sight seeing in Boston!

Service wasn’t amazing here.. housekeeping a little slack not replacing towels and toiletries each day, and service at the bar downstairs was the slowest I’ve come across in my time in the states.

We were disappointed to find out on arrival that the pool was closed for the season just a few days earlier as the weather was fantastic and my mum had really been looking forward to swimming in their rooftop pool.

Excellent Service
Reviewed 2 weeks ago

The service here was absolutely exceptional. The concierges and room service folks I spoke to were very helpful, offering tips about local attractions and travel without prompting. The feature of the hotel that was by far the best part was the door man, Norman, who was a bright ray of sunshine and kindness. I was especially glad of this because I was in town for a job interview and so I was rather nervous, but Norman helped put me at ease. When one of my interviewers picked me up from the Colonnade in the morning, Norman greeted me by name and was so warm that my interviewer thought that I had been to the Colonnade many times before, when it was, in fact, my first time in Boston altogether. I am grateful for his kindness and exceptional service.

Great location, shame the hotel is being refurbed
Reviewed 3 weeks ago

Staying here for a couple of nights. Hotel room is quiet and comfortable, and the location across from the Prudential Mall is excellent. The hotel feels a little tired and is certainly not pretty from the outside. The hotel is being refurbed at present which means there is no breakfast room. Not ideal. They are offering grab and go or you need to order from room service.

Good hotel
Reviewed 1 month ago

Overall a good hotel, but could use a room and hallway refresh. Everything was clean and all. Gym was above average (exercise balls need air), doorman and morning front desk were excellent. They do offer some complementary breakfast snacks along with coffee.

Nice hotel
Reviewed 1 month ago

Love the rooftop bar and close to everything. The hotel was clean and the staff was accommodating. It is right across the street from a mall. We did the Duck Tour and that was okay...fun city - try to get to Rockport, that was our favorite place to stay.