4.0
Very Good 3079 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Lobby property living room home Resort condominium mansion

Overview

Location

With a stay at Sheraton Boston Hotel, you’ll be centrally located in Boston, steps from The Shops at Prudential Center and minutes from Hynes Convention Center. This 4-star hotel is close to Copley Place and Boston Museum of Fine Arts.

Rooms

Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take time to pamper yourself with a visit to the full-service spa. If you’re looking for recreational opportunities, you’ll find an outdoor pool, an indoor pool, and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel has 69998 square feet (6503 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

How to Get There

Sheraton Boston Hotel
39 Dalton St
Boston, MA 02199 United States

Reviews

4.0 Very Good 3079 Reviews
Less than stellar
Reviewed 15 hours ago

Sign on outside said Sheraton but you come into hotel and think you are at the wrong place. Is it Marriott bonvoy or Sheraton. I waited in line to confirm location and the reception from desk staff - cold, not concerned, not customer friendly. "Here is your code for wi-fi." unprompted. But wifi is an extra charge. Zero cell service in room. Keys were an issue constantly -- not working and not putting by phones or credit cards. Over all just a tight room and tried to stay in it as little as possible.

Great February stay
Reviewed 1 day ago

We stayed here in February this year. The hotel is located in the Back Bay area of Boston. It is about 20 minutes from Boston Logan airport by taxi.

The hotel was clean and welcoming. The front desk staff were extremely efficient at checking us in and had great knowledge of things to do in Boston.

The room was spacious, clean and tidy with good facilities. The hotel has a good sized swimming pool. We enjoyed a couple of swims during the afternoon having walked around Boston sight seeing during the morning.

This hotel is priced very reasonably for a hotel so close to the centre of a major US city and I would definitely recommend it.

Great Location
Reviewed 2 days ago

The hotel is located in Back Bay which is a short walk to the public garden, parks and the freedom trail. Clean, tidy rooms with amenable housekeeping staff. The staff could be a bit more on the ball with replenishing tea, coffee and milk but otherwise room was fine. Bell Captain was helpful depending on who was on duty but this didn’t cause us too much trouble.
We had breakfast included in our stay so ate breakfast at the hotel each day, the chef cooked us fresh omelettes, pancakes and waffles during our stay. Food was good and there was plenty of variety. We did notice that as the hotel got busier the level of service received from the waiting staff reduced dramatically. We bumped into a local rugby team from home who were on tour whilst there - such a small world we live in.

Clean and comfortable
Reviewed 3 days ago

Had a great stay. Big, clean room. Hotel is enormous and very busy, lots of business travelers. Well organized common areas and loved the ‘Market’ for grabbing a quick snack. Would definitely stay here again.

Good location but needs updating
Reviewed 4 days ago

The pros of this hotel: location is great for tourism and convention and shopping. It is a huge hotel which I don't prefer because they cater to the conventioneers not tourists. The gym is decent and the pool has a retractable roof which was nice.

Cons: thin walls. I feel like this is a recurring theme with hotels. When the alarm in the room next door goes off I shouldn't hear it. When the bachelorette party gets home at 3am and talks until 5am I shouldn't hear it. But I do, every word. Not sure what the Sheraton can do but scape it and rebuild it. Next: bathrooms. We had a suite with the whole family and the bathroom was so small you could barely close the door and get your body behind the door in the room. Totally un updated and needs a remodel. I think I was in the new tower.
I think I'd try the Westin down the street next time to see if it could get better.