4.0
Very Good 3646 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
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Overview

Location

With a stay at Hilton Boston Downtown/Faneuil Hall, you’ll be centrally located in Boston, steps from Rowes Wharf and minutes from Faneuil Hall Marketplace. This 4-star hotel is close to Boston Common and TD Garden.

Rooms

Make yourself at home in one of the 403 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This Art Deco hotel also features gift shops/newsstands and discounted use of a nearby fitness facility.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Boston? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms.

How to Get There

Hilton Boston Downtown/Faneuil Hall
89 Broad St
Boston, MA 02110 United States

Reviews

Just Okay
Eringriz

For the pretty price that I spent for the hotel, I expected a lot more. The heating/ac went up and down all night and the room was uncomfortable in temperature. I put a few things in the mini fridge and my beverages froze overnight. Lastly the toilet was easily clogged. Expected more than that for sure.

Great service, Great location, Acceptable room
ssbrandes

Had exactly the great service we expect of a Hilton property. Everyone we encountered from the staff at the front desk at check in to the concierge, the doorman, maintenance and even the cleaning staff were friendly, helpful, cheerful and attentive. This Hilton property has some of the nicest staff we've encountered. Perfect location being just blocks from pretty much anything you might want to visit downtown (Fanueil Hall, Quincy Market, Boston Wharf, Rowes Wharf, the Seaport Area, the Tea Party re-enactment, ship, several parks, Beacon Hill, several Hop-on/Hop-off services locations).and even just a few blocks from the Aquarium Blue Line Subway stop.

Room was pretty much as expected though was disappointed to find mold/mildew in the grout at the place where the tile meets tub in the bathroom and a completely dust choked vent at the desk. We did also have a couple of maintenance issues that needed immediate attention - these were handled promptly though I was surprised we even had to deal with one (the heat is apparently water based and the service to our room had apparently not been "turned on" for the season - we spent a couple of days trying to figure out how to get the room to a comfy temp before finally giving up and having someone from maintenance come look at the system).

My one big complaint is the toilet paper in the room. Seriously lacking. Single ply and rough as sandpaper. This is a higher end hotel in a nice area. With rooms going for upwards of $300 a night, certainly decent toilet paper could be provided. I ended up buying some wipes for our stay as the paper was so hard on delicate parts.

All in all, a decent stay with just a couple minor disappointments. I'm a loyal Hilton customer and will continue to be based on this stay

Overpriced
Flightrisk22

We stayed here for a weekend trip with friends who stayed in another nearby hotel and will never stay here again. This hotel was so overpriced for a room with peeling wallpaper and stains on the bed spreads. Immediately upon arriving we were given an attitude by the front desk associate when we asked where we should park. Parking was $55 a night and the car was taken off site 25 minutes away when there was a garage right next door for $16 a night they failed to mention. We were also woken up on Saturday morning at 6am by the loudest humming noise which kept us awake until 8am, not at all what we wanted to do on a weekend away. When we called to complain about it (twice) they agreed to send someone up which was an hour later. We are always willing to pay more to stay at a Hilton but this was a giant fail.