What We Love
- Free Lexus sedan service throughout Boston (airport transfer is an additional $40)
- Excellent location in the Beacon Hill neighborhood
- Intimate vibe, thanks to 63 spread-out rooms
What To Know
- Gym is small, but guests can access the Boston Sports Club, a two-minute walk, for $15 per day
- Only some rooms have views of Boston Common
- Pets are allowed for a fee of $25, which is donated to the MSPCA
- Free WiFi
- Handicap Accessible
- Room Service
Fifteen Beacon is the kind of place where the new only enhances the old. The 1903 Beaux-Arts façade still stands — the Roman brick, gilded shields and fluted limestone columns are in pristine condition — but the interiors are contemporary, with lots of thoughtful details (heated towel racks) and up-to-date amenities (iPad rentals). The lobby sets a soothing and distinguished tone, and the original cage elevator, cast brass railing and sharply dressed staff bring to mind images of Old Boston.
Bed and Bath
All 63 rooms (there are seven per floor, which gives the Fifteen Beacon a residential feel) have a fireplace and a small bar, as well as original artwork, Frette linens and a queen- or kingsize bed. Thanks to a face-lift in 2009, there’s new carpeting, plus tech amenities such as stereo systems and 42-inch flat-screen TVs.
Mooo…. (the aptly named on-site steakhouse) draws locals for dishes such as New England littlenecks and dry-aged New York sirloin. The restaurant’s private dining room, the Wine Cellar, has a vaulted ceiling, stone floors, an eye-catching Roman mosaic and a collection of vintages said to be one of the country’s most extensive.
In the Area
Of course, there’s plenty to keep you busy in the surrounding city, and guests can make use of the free chauffeured pickup service, which drops you off in the downtown area. Head over to the Museum of Fine Arts to view its encyclopedic collection, then take a stroll along busy and historic Newbury Street, which is lined with boutiques and open-air cafés. Stop for a bite at Savenor’s, a neighborhood gem since 1939 that stocks an excellent selection of produce and meats, or nibble your way through the cobblestone streets of the Italian North End or Chinatown on a delicious market tour with knowledgeable local guides.
How to Get There
I’ve been staying at this place for 17 years but this time was my last time. I guess I’ve been lucky in the past with rooms and upgrades, because this time, the room was shockingly basic. Small, no view, uncomfortable beds.. the place isn’t aging well. From one of my favorite hotels to just another overpriced Boston rip-off. Time to move on.
This place is seriously understaffed, so if you are looking for efficient and quick checkout, or prompt delivery of your car from the valet so that you can get to your appointments on time, keep looking. This morning when I came down to check-out, there was only ONE person on duty to handle ALL guests and their needs. I waited several minutes just to get his attention as he completely ignored me while he performed concierge services for the guest ahead of me in line. I had been told at at check-in to allow 15 minutes for the return of my car from valet, so I budgeted for that. But I did not budget for over half an hour, which is what it took to get my car, making me extremely anxious about heading out into traffic and getting to my meeting on time. They told me the delay was due to two other guests who asked for their cars ahead of me - so this is a hotel that cannot handle getting just three cars from the valet in less than 35 minutes! Why? Because only ONE person does this job, and the cars are parked off-property. It takes 15 minutes PER CAR to get a car. So if you happen to be third in line...good luck getting to your meeting on time.
I agree with reviewer below me that staff were also strangely indifferent. Service was just OK, nothing more. Water pressure in my 10th-floor room shower was poor, which made washing my hair more difficult. Bathroom sink fixtures also noisy. Overall, the furnishings were kind of beat up looking, and I think this is a property that is overdue for some renovating. The front entrance is also tiny and tired looking, and the air of this place is one of previous glory, but perhaps not doing too well these days.
I will stay at the more traditional hotels like Four Seasons or Lowes in the future as I know they will be more up to date and fresh in terms of furnishings, staffed appropriately and offer better services like express checkout.
My boyfriend and I stayed here and were excited to spend a night in the city. With such great proximity to wonderful and lively parts of Boston, we thought our time at the XV Beacon would be enjoyable.
How wrong we were.
Our troubles began before we even checked into the hotel. After a long and tedious drive from southern New England into Boston, the least we expected was help bringing luggage into the hotel. No such luck. The doorman seemed annoyed, even disgusted, with the fact that he had to get the door for us...this should have been telling about how the rest of our stay would be, but we brushed it off as simply a disgruntled employee. We encountered more of this at the front desk, where we were barely greeted by the front desk attendant, and practically had to beg for him to describe some of the amenities of the property (I always thought hotel orientations came included as part of the check-in, but this gentleman seemed to think otherwise)...
We were exhausted, so we went straight upstairs to our room....and were further disappointed. The room was dark and dingy, with cheap furniture and an outside view of a dumpster that really was a visual representation for our impression of the property. Combined with the fact that the room was boiling hot (I get that we were here in winter, but this was unbearable...we were sweating and slept without sheets, it was so hot), we were upset that we spent so much money to stay in a "luxury" hotel, just to be uncomfortable and unhappy.
To top it all off, we attempted to use their wifi to watch a movie (if only to get our minds off the disappointing state of the hotel), and were even more dissatisfied with the fact the wifi would not work. Of course, our efforts to get support from the front desk staff were met with simply ignorant responses, as they could not find a solution.
The best part of this hotel was checking out. After such a tumultuous stay and clear showing from the staff that the guests are not their first priority, I urge others to stay far, far away from this hotel. There are several other hotels in the area that offer an even more comfortable stay at a far less "luxury" price. We will never stay here again.
Overall a pretty excellent place to stay: clean room, friendly staff, excellent location.
But the Boston XV has a big problem: the rooms are fitted with fireplaces whose gas pilot lights burn around the clock - including in the height of summer, when we stayed. These pilot lights emit substantial amounts of heat into the room; forcing the A/C units to work overtime to compensate.
A call to the reception revealed that these pilot lights cannot be turned off.
For anyone who gives a damn about their Co2 emissions, this is complete and utter madness.
Leaving this review in the hope that the XV Beacon realize that their customers today place a great deal of weight on this kind of thing - and that this kind of energy use is completely unacceptable in 2019.
Will you please sort this out, XV Beacon?
I love this hotel! It is beautiful and the service is great. Very high marks for every service member reading and acknowledging the notes I made at the time of reservation. I am worried they may be letting things go a bit ---there were a few things (fireplace, sink) that didn't work properly in our room. Our in-room breakfast was pretty bad --- sausage and bacon all deep fried instead of pan fried, oatmeal was tasteless. Even more surprising since the in-huose restaurant (MOOO) is fantastic. For its location and price you want things to be near-perfect. Hoping management takes note