93%
Members Recommend
4.5
Very Good 3979 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Signed lithographs by Matisse, Picasso and Chagall in the lobby lounge
  • Carly Copley, the friendly resident canine ambassador
  • Eight themed mini-suites, tributes to Boston’s iconic institutions like The Freedom Trail and Boston Public Library
  • A 3,000-square-foot rooftop health club

What To Know

  • Request an in-room Swedish or deep tissue massage, thanks to the hotel’s recent partnership with on-demand service, Zeel
  • Fairmont Gold members are treated to a complimentary continental breakfast and evening hors d’oeuvres at the private lounge
  • Smoking is not permitted anywhere on the property
  • Babysitting services are available for an additional charge

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Historic 1912 Back Bay grande dame facing Copley square, with nipped-and-tucked interiors and superior service

The Lowdown

If this Beantown landmark bears even the slightest resemblance to New York’s Plaza Hotel, it’s no coincidence: both early 20th-century masterpieces were designed by architect Henry Janeway Hardenbergh, who had a penchant for French and Venetian Renaissance flourishes. In celebration of the hotel’s centennial in 2012, a $20 million renovation overhauled the 383 guest rooms to include mod cons like USB ports and Keurig coffee makers and transformed the property’s iconic old-school cocktail lair, The Oak Room, into an up-to-date industrially-themed bistro (the 83-foot copper-topped bar is especially striking) while swapping its previous raw bar with fresh, farm-to-table fare. Fortunately, certain trademark adornments, like trompe l’oeil paintings on the gilded ceilings above the 5,000-square-foot lobby and period antiques, still remain. Also intact is the Fairmont’s signature, over-the-top service: guests can rent BMW bikes, concierges regularly set up dog walks with the resident pet for those missing their canine companions, and, upon request, mornings can be kick-started with rooftop yoga at the state-of-the-art gym.

In the Area

Situated in Copley Plaza (a 15-minute drive from Logan Airport), just a block from Amtrak’s Acela Back Bay Station, this hotel makes a serious case for a weekend getaway. Once you’re here, browse the boutiques on nearby Newbury Street, wander the cobblestoned alleys of Beacon Hill, or picnic at Boston Common. For families, the Fairmont regularly offers packages that include tickets to the Boston Children’s Museum and the New England Aquarium. On Sundays, be sure to check out SoWa Vintage Market, less than a mile from the hotel, and sift through mid-century modern knick-knacks and flapper dresses until you find a treasure that calls your name.

How to Get There

Fairmont Copley Plaza, Boston
138 Saint James Ave
Boston, MA 02116 United States

Reviews

4.5 Very Good 3979 Reviews
Good location but
KenFromIllinois

Like many old buildings this hotel had a huge living area and a tiny bathroom. My wife doesn't like tiny bathrooms. The sofa chairs had sloped backs and were not comfortable without a huge pillow behind your back. The location allows for walking to many sites of interest. The Oak Lawn Bar is onsite for dining. It's ok, but the lunch and dinner menus need some simple foods. Oatmeal works for breakfast.

A Night to Remember
MichaelW12021

I planned a trip to Boston back in March 2019 to surprise my girlfriend for her birthday and booking at the Fairmont Copley Plaza was the perfect choice! I have worked in hotels for 10 years and the friendliness & service of the team here was excellent. From the time we checked in, the front desk agent was so helpful and was great at recommending places for dinner and things to do while we were in Boston. I actually proposed to my now fiancee that night and we were treated so well by the restaurant team when telling them about our celebration. It is such a beautiful hotel with such an awesome team that we will be back time and time again, for years to come.

-Michael Walsh

Disappointing stay for such a luxury hotel
Kirsty M

Not a great welcome when we had arrived, especially after a long flight from the UK. We had booked the hotel via a third party travel company well in advance as part of a package. We booked it because my husband has a Gold Card for the Accor Group of Hotels, knowing that we should get an automatic upgrade, which we did in Chicago and we do in London and other cities. The receptionist said yes you can have a room on the Executive floor but have to pay for the Executive room for breakfast etc. if you want to use it. Within seconds she retracted her decision and said sorry nope you can't! Oh we will now give you a room with an outside window!!! Wow what an option. The room was tiny, no where to put our suitcases, let alone our clothes as we were travelling after Boston to St Lucia. We had to live out of our suitcases off the floor. The bed was just a normal double. The dented kettle lead wasn't long enough to plug in where it was placed, so I pulled the unit out, omg the amount of dust on dust was appalling. The cleaner didn't get the hint as this was not cleaned for our stay or put back. We did find another socket to place the dented kettle in. We did go into the bar one night after we had been out walking all day to be totally blanked by two of the servers, front of house. We weren't obviously dressed correctly for the establishment or were see through. We did however found our own seat at the bar and drank like everyone else The two bar people where however very nice and approachable to us.
The gym was well kitted out and a pleasure to use.
A lot to learn at your Fairmount Copley on customer care and cleanliness. Such a shame for our 25th Wedding Anniversary celebrations.