93%
Members Recommend
4.5
Very Good 3879 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Signed lithographs by Matisse, Picasso and Chagall in the lobby lounge
  • Carly Copley, the friendly resident canine ambassador
  • Eight themed mini-suites, tributes to Boston’s iconic institutions like The Freedom Trail and Boston Public Library
  • A 3,000-square-foot rooftop health club

What To Know

  • Request an in-room Swedish or deep tissue massage, thanks to the hotel’s recent partnership with on-demand service, Zeel
  • Fairmont Gold members are treated to a complimentary continental breakfast and evening hors d’oeuvres at the private lounge
  • Smoking is not permitted anywhere on the property
  • Babysitting services are available for an additional charge

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Historic 1912 Back Bay grande dame facing Copley square, with nipped-and-tucked interiors and superior service

The Lowdown

If this Beantown landmark bears even the slightest resemblance to New York’s Plaza Hotel, it’s no coincidence: both early 20th-century masterpieces were designed by architect Henry Janeway Hardenbergh, who had a penchant for French and Venetian Renaissance flourishes. In celebration of the hotel’s centennial in 2012, a $20 million renovation overhauled the 383 guest rooms to include mod cons like USB ports and Keurig coffee makers and transformed the property’s iconic old-school cocktail lair, The Oak Room, into an up-to-date industrially-themed bistro (the 83-foot copper-topped bar is especially striking) while swapping its previous raw bar with fresh, farm-to-table fare. Fortunately, certain trademark adornments, like trompe l’oeil paintings on the gilded ceilings above the 5,000-square-foot lobby and period antiques, still remain. Also intact is the Fairmont’s signature, over-the-top service: guests can rent BMW bikes, concierges regularly set up dog walks with the resident pet for those missing their canine companions, and, upon request, mornings can be kick-started with rooftop yoga at the state-of-the-art gym.

In the Area

Situated in Copley Plaza (a 15-minute drive from Logan Airport), just a block from Amtrak’s Acela Back Bay Station, this hotel makes a serious case for a weekend getaway. Once you’re here, browse the boutiques on nearby Newbury Street, wander the cobblestoned alleys of Beacon Hill, or picnic at Boston Common. For families, the Fairmont regularly offers packages that include tickets to the Boston Children’s Museum and the New England Aquarium. On Sundays, be sure to check out SoWa Vintage Market, less than a mile from the hotel, and sift through mid-century modern knick-knacks and flapper dresses until you find a treasure that calls your name.

How to Get There

Fairmont Copley Plaza, Boston
138 Saint James Ave
Boston, MA 02116 United States

Reviews

4.5 Very Good 3879 Reviews
An elegant hotel in the centre of Boston with Catie Copley making it special.
Reviewed 1 day ago

Copley Plaza is in great pert of Boston with access to all parts of the city. Staff are helpful and the rooms comfortable, though those on the second floor have more space. My husband and I stayed for three nights to start with before a short break to Martha's Vineyard, (the hotel kindly stored our main luggage), and returning to the city for the fourth of July. You get an old fashioned welcome and nothing is too much trouble. Doors always opened and someone will help you even if the concierge is sometimes busy. The concierge aided us with how to get to various places including buses, and the doorman aided us in finding a great breakfast. Both the concierge and the valets aided us when the trunk to our hire car wouldn't open even to the extent of looking up the official directions.
On our second visit we joined in the fourth of July celebrations and raised our glasses with our hosts in a very classy bar.
For me the wonderful extra was the doggie ambassador Catie who is there to welcome all.
Having stayed at Fairmont's before this one did not disappoint.

Poor value
Reviewed 2 days ago

Musty room, long wait for checkin, sheets like sandpaper. I had asked for an early check in which was not possible. I was disappointed with Fairmont/Boston. But I did have a nice lunch in the adjoining cafe even though they served my steak about 10 minutes after the fries and salad because it had been overcooked.

Magnificent Hotel
Reviewed 4 days ago

The Fairmont Copley Plaza has old-world charm with all the modern amenities. The staff is welcoming and friendly; they overwhelm you with outstanding service. The rooms are spacious and the bed was amazing. I loved the bar/restaurant (we had breakfast and lunch there twice. Note that the gift shop isn't the typical "hotel souvenir" shop; it is a genuine boutique with fashions and gifts.

Beautiful hotel and great location.
Reviewed 5 days ago

The entrance is stunning and it feels like you’re walking into a building from the 18th century based on the very ornate ceilings an decor. Rooms are spacious and very comfortable. Good to have tea and coffee in the room.
Gym is well equipped and didn’t get too busy.
Unfortunately I didn’t get to try the restaurant but I hear it’s very good.
I’d definitely return to this hotel.

Great location and excellent service
Reviewed 5 days ago

We were in town for the 4th of July celebrations and chose to stay at the Fairmont Copley. The hotel lived up to its reputation, both in terms of rooms, service and most importantly location.

The hotel location is in front of Copley square and is walking distance from major attractions. The rooms are spacious and well maintained and the gold floor lounge was great for snacking and general downtime with the family.
We stayed on the gold floor which provided additional concierge service and access to the lounge, including breakfast and evening snacks.

The hotel had a special event to see the fireworks on the roof top of the hotel, serving complimentary snacks and drinks. Overall a very pleasant evening. We will be back.