4.0
Very Good 2881 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The Historic Hotel of America’s past, including its beginnings as the eighth-largest hotel in the world
  • The $100-million update that left it with a swanky new lobby and interactive TV per room
  • The Back Bay location, just a block from Boston Public Garden and three from the Common
  • The nightly cocktail hours and access to David Barton Gym

What To Know

  • Steps from the Boston Common and Boylston and Copley T stations, and only a short walk from the Theater District and North End
  • Sign up for their free loyalty program – iPrefer – and free WiFi will be yours
  • The hotel provides guest access to the David Barton gym (it's in the same building) as well as their classes

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
living room lighting

Overview

Historic Back Bay icon that's housed a handful of presidents, just steps from Boston Common

The Lowdown

Take your Boston stay from good to wicked good at Boston Park Plaza, a Back Bay getaway with an enviable location and a local destination in its own right. This sleek, glamorous spot has been making the news since it opened in 1927 as The Statler Hotel, the world’s then-eighth largest, most recently completing a $100-million renovation that landed it in both the Globe and the Herald. The results of this update aren’t so shabby, either – the pushing-90 property looks as good as new, with diamond-shaped cage chandeliers in its lobby and glossy tech additions in every guest room. The hotel that has housed all but two U.S. presidents since the Thirties, and was the first in the world to put a telephone in every room, is now proudly rising back to the top. In addition to boasting Historic Hotels of America and Lifestyle Preferred Hotels & Resorts membership, it now offers stellar concierge services, evening cocktail hours in the library and access to sought-after David Barton Gym, which you can access via the hotel. When it’s mealtime, pick from two dining and drinking spots. Off the Common is the lobby restaurant, offering seasonal spins on local favorites, while STRIP by Strega fuses the lounge and the steakhouse, and the aesthetics of the mid-century and 21st century, to glamorous and slightly surreal effect. Fresh, New England-inspired eats can also be ordered straight to your room, if you’re feeling lazy. At a base like this, we wouldn’t blame you for failing to make it back on the Common, even though it’s only three blocks away.

In the Area

Located, as you are, smack-dab in the heart of downtown Boston, you get to enjoy a front-row seat to the city’s best. The capital and largest metropolis in Massachusetts is rich in history and culture, with its own beloved baseball team and ballet company, plus museums and breweries galore. Many are within easy reach of your stay, such as Freedom Trail favorite Faneuil Hall, the buzzy Boston Public Market and Bell in Hand Tavern (also known as the oldest pub in America). You’re also a longer walk from the Boston Waterfront, offering ferries and harbor cruises.

How to Get There

Boston Park Plaza
50 Park Plaza at Arlington Street
Boston, MA 02116 United States

Reviews

4.0 Very Good 2881 Reviews
I have never seen a room so poorly designed, nor one so practically uncomfortable
Reviewed 17 hours ago

They should rename it Motel 6. I paid $400/night for a room with a view of the courtyard, which was so small I had difficulty finding a place to put my suitcase to open it. There is no dresser drawers for your things, so they stay in your bag. There is no desk. There is a TV tray that doubles as your desk top, your ironing board rest, and a place to leave folded clothes. The closet has room for two hanging suits (but it is so shallow they will be wrinkled if you close the door. The configuration of the closet means if you hang suits, you cannot also hang shirts and if, as I did, you have three suits one has to hang on the shower rod or you have to leave the closet door opens and hang the third suit on the door (which means the light is on in the night). The bathroom is so small you cannot get to the sink unless you close the folding door. The shower is so small you cannot get out from under the water without having the shower curtain stuck to your body and that allows water all over the floor You cannot use the toilet without squeezing between the wall and the shower curtain, which is likely wet anyway. The hair dryer was so old the intake was covered with lint and the output was cracked and the screen to protect you from the heating coils was gone. You cannot use the coffee maker, because there is no place to set it, unless you put it on the floor on the carpet, which looks pretty worn and dirty. The room is noisy, and you can hear conversations in the hallways, and doors closing as guests come and go in the night. All this for $400/night? My photos tell the story. They ought to hang their heads in a bag of shame!

Don’t book this hotel
Reviewed 1 day ago

Rooms are small.
Bathrooms are tiny.
Slow service.
No room service after 11 pm.
Have to wait in line to have front desk answer your calls.
They allow parties in their rooms.
Bad acustics (you can hear everything that is going on next door)
Noisy A/C
Good location
Good decoration (just renewed)

Our story....
The room next to us had a bachelorette party going on. (Noise, people, and pot smell). We called the front desk 6 times to ask to fix the problem until the next door guests called us and offered to pay our room and asked us to move because apparently they booked that suite to specifically have a party and the hotel knew about it. The thing is the problem was resolved until the guests helped us fix the problem! The front desk couldn’t care less!!! We had to switch rooms and beg them to bring the key to us.
So don’t stay at this hotel because if you have any issues they won’t help you at all.

Good location and Value hotel in Boston
Reviewed 1 day ago

Great location and affordable hotel considering how expensive Boston hotels are. Rooms could have been bigger and more modern, but for a couple of nights sleep there is nothing wrong with them unless you’re used to luxury...

Wonderful weekend stay
Reviewed 2 days ago

Great service and care shown to us during our stay this weekend to see the U2 show. It’s a beautiful hotel that I will definitely recommend to friends and family planning on visiting Boston. In an excellent location as well.

Above and beyond service!
Reviewed 4 days ago

I recently had to be in Boston for a business meeting. Not only did my flight arrive 12 hours late, the airline lost my luggage. I checked into the hotel at 3:00 a.m. with no clothes and a meeting at 8:00.

At 6:30 a.m. I went to the concierge to see if there was any place I could buy (at least!) a nicer shirt than the tee shirt I traveled in.

Caroline from reception overheard me and heard about my situation. She immediately told me to wait and she will see what she can do.

She got Alison, the morning manager to help me and as such, she went to bring me their uniform (a perfect button down dress shirt and skirt suit) to wear for my meeting! It fit perfectly and I went to my meeting feeling professional and presentable.

This type of customer service defines the "Gold Standard" and nothing can compare to their willingness to help a guest.

I want to say a special thank you to Caroline, Alison and Kshipra for the exceptional care and attention.

I didn't get the pleasure of sleeping in and enjoying my luxurious room (3 hours for a quick sleep), as I had to head to NY later that day. But I did have the honor of being the recipient of their wonderful care and above and beyond service.

You have my loyalty!

Best,
Ronit