Boston Park Plaza
What We Love
- The Historic Hotel of America’s past, including its beginnings as the eighth-largest hotel in the world
- The $100-million update that left it with a swanky new lobby and interactive TV per room
- The Back Bay location, just a block from Boston Public Garden and three from the Common
- The nightly cocktail hours and access to David Barton Gym
What To Know
- Steps from the Boston Common and Boylston and Copley T stations, and only a short walk from the Theater District and North End
- Sign up for their free loyalty program – iPrefer – and free WiFi will be yours
- The hotel provides guest access to the David Barton gym (it's in the same building) as well as their classes
- Free WiFi
- Parking On Site
Take your Boston stay from good to wicked good at Boston Park Plaza, a Back Bay getaway with an enviable location and a local destination in its own right. This sleek, glamorous spot has been making the news since it opened in 1927 as The Statler Hotel, the world’s then-eighth largest, most recently completing a $100-million renovation that landed it in both the Globe and the Herald. The results of this update aren’t so shabby, either – the pushing-90 property looks as good as new, with diamond-shaped cage chandeliers in its lobby and glossy tech additions in every guest room. The hotel that has housed all but two U.S. presidents since the Thirties, and was the first in the world to put a telephone in every room, is now proudly rising back to the top. In addition to boasting Historic Hotels of America and Lifestyle Preferred Hotels & Resorts membership, it now offers stellar concierge services, evening cocktail hours in the library and access to sought-after David Barton Gym, which you can access via the hotel. When it’s mealtime, pick from two dining and drinking spots. Off the Common is the lobby restaurant, offering seasonal spins on local favorites, while STRIP by Strega fuses the lounge and the steakhouse, and the aesthetics of the mid-century and 21st century, to glamorous and slightly surreal effect. Fresh, New England-inspired eats can also be ordered straight to your room, if you’re feeling lazy. At a base like this, we wouldn’t blame you for failing to make it back on the Common, even though it’s only three blocks away.
In the Area
Located, as you are, smack-dab in the heart of downtown Boston, you get to enjoy a front-row seat to the city’s best. The capital and largest metropolis in Massachusetts is rich in history and culture, with its own beloved baseball team and ballet company, plus museums and breweries galore. Many are within easy reach of your stay, such as Freedom Trail favorite Faneuil Hall, the buzzy Boston Public Market and Bell in Hand Tavern (also known as the oldest pub in America). You’re also a longer walk from the Boston Waterfront, offering ferries and harbor cruises.
How to Get There
The worst customer service by far compared to any establishment. Stayed here for a conference and was charged two times and then they’re now not responding to my calls and emails. To even make this reservation it took days for someone to answer the phone, as you can’t just make a group sale on the normal website. Horrible service.
Stayed here with my wife from Friday 15th March until Tuesday 16th March.
Location is great to get to anywhere you want in Boston. Check in was quick and advised a hold be put on my card for $300 and taking off when checking out and that these funds will be available to me. This was not the case as im still awaiting my funds to be released back. I have sent an email to the hotel and to date still no reply. Also ordered drinks at the bar and received the wrong drink. When this was brought to the bar staffs attention i was told thats too bad. I would expect a better customer service for the price of the hotel to stay in and the price you pay for your drinks.
Visited for four nights as two couples and were exceptionally pleased with our choice as the location was perfect.
We were checked in by Frank who offered us an upgrade to a suite which we accepted.
Our room was on floor 15 and we were really pleased, everything was perfect.
We had breakfast on two mornings which was lovely and many drinks in the lobby which was always vibrant- we loved it.
If anyone is considering Boston , Park Plaza is the place to stay. We went into several other hotels during our time in the City and none were as modern or welcoming.
My husband and I stayed here for 2 nights & were highly disappointed with the service and environment of the hotel. On our first night after sitting at a table in the lobby's bar waiting to order a drink for far too long, my husband ordered at the bar himself, while he was doing so the waiter finally came up to me to take my order and when I kindly let him know he was getting our drinks he rolled his eyes and scoffed and turned away in a huff, never to look our way again the entire evening. The walls are very thing and our second night we had to call the front desk twice because our neighbors were partying and screaming until 2:30 am. Although at first glance it may seem like a nicer-end hotel, it's more of a transient location for all the area's flight attendants and pilots as well as conference-attendees.
We stay at the Park Plaza almost every time we go to Boston 6-10 times a year. Most the time the rates are fabulous. The hotel has undergone extensive renovations over the last several years and it now restored to its former glory as an elegant major hotel. The rooms have been totally modernized. In our last stay, we enjoyed a very warm welcome at check in and received a great up grade from a standard room to a giant studio. Thanks. The valet parking was also excellent. The location is also great.