Pier 5 Hotel Baltimore, Curio Collection by Hilton
What We Love
- A charming waterfront boutique hotel in Baltimore’s Inner Harbor - includes a waived resort fee
- The prime position in Baltimore’s Inner Harbor, with
- complimentary shuttle access to sister properties in surrounding
- neighborhoods, for easy transportation around the city
- The aid of your Experience Specialist, who is so much more than just a concierge and can help tailor your own unique trip
- The well-appointed rooms, some with sweeping views of the harbor
What To Know
- WiFi is available; fees may apply
- Pet-friendly accommodations
- Access to Maryland Athletic Club
- Free WiFi
- Parking On Site
Prepare to be dazzled from your first step into Pier 5 Hotel, where, on
occasion, an aerialist dangles from the highest peak of the atrium
lobby. With brightly lit sculptures and gorgeous works of art, this
property guarantees an unusual stay. So much more than just a hotel, the
TripAdvisor Certificate of Excellence winner offers an array of
localized activities intended for a truly experiential visit. Take a
Maryland crab cooking class at its weekday Crabby Hour, indulge your
sweet tooth at the Saturday Chocolate Event reception, or brainstorm
more activities yet with your own personal “experience specialist.”
on its own pier, the hotel is conveniently located next to the National
Aquarium, Pier Six Pavilion and the Power Plant Live! entertainment
complex, plus walking distance to loads of shops and restaurants in the
heart of the city’s Inner Harbor. With such a convenient position, you
can’t help but feel charmed by Baltimore’s historic vibes and nautical
nostalgia, which is probably why the city is conveniently dubbed “Charm
City.” We couldn’t agree more.
Measuring in at more than 375 square feet, Pier 5’s King rooms are warm and inviting, with yellow and purple walls. Most King rooms look out over the city of Baltimore, while the Harbor View option offers views of – you guessed it – the Inner Harbor.
Pier 5 Hotel is home to two renowned, upscale restaurants. Dig in to a tender steak at the outpost of the famed Ruth’s Chris Steakhouse, or enjoy the fresh seafood fare that Maryland is known for at McCormick & Schmick’s Seafood Restaurant, where you can indulge in local crab cakes, the catch of the day and surf ‘n’ turf.
Pier 5 Hotel is located in the heart of Baltimore’s Inner Harbor, home to the National Aquarium, Pier Six Pavilion and the Power Plant Live! entertainment complex, plus hundreds of shops, cafés and restaurants. Hop the Harbor Magic shuttle to move between the hotel’s three sister properties in Fell’s Point, Inner Harbor and Johns Hopkins Hospital Main Campus, as well as to high-profile attractions such as the Maryland Science Center, Harborplace and The Gallery and Oriole Park at Camden Yards.
How to Get There
Completely worth it; amazing stay! No complaints other than there is limited space for parking and the attendant was kind of rude. Quiet, well-kept room as well as sociable staff! Will definitely stay again!
Let me start by saying, "I will definitely be back". We made a last minute change in our road trip plans and decided to go see the Baltimore Aquarium in Baltimore. Being a HHonors member, we decided to stay in comfort on our last night of the trip. Fortunately there was vacancy at the Pier 5 Hilton, Curio, with pet friendly rooms. After reading the reviews we were a bit reserved on this Hilton, but I have stayed at many Hilton Hotels and never had a bad experience so we booked our stay. We booked a pet room with a package that accommodated the Baltimore Aquarium, what a deal. Upon arriving at the hotel our wonderful experience began. We were greeted by our the front desk agent, Shawn, who was very pleasant and helpful. Then we had questions, one being that we were early for our reservation, and she was spot on with all the answers. She was even able to check us in early with a fabulous room with a harbor view. The room was very nice with a very comfortable bed. That is another story with the bed, but I had the best sleep that night. We had been on the road a week with pretty shady beds and this was a treat. The room was excellent, the bathroom was a little outdated, but everything was opposite from the reviews we had read. Now for the added bonus; we went to the Aquarium, which was great, and returned very hungry. We ran into the front desk agent, Shawn, outside and asked her opinions on where to eat in Little Italy. She recommended a few places, but one in particular so we tried it, Amiccis. She was spot on with this as well, the food was excellent, we were full and even ordered food to go. She had been very helpful from the beginning and even after she was off work. Her personality, enthusiasm and spirit was a key part in our stay being so wonderful. She set our tone and tempo from the beginning. Then skipping forward to the next morning at breakfast. The breakfast, manager, was super. She remembered us from when we checked in the day before, when she wasn't even working, and treated us like we were the only ones eating that morning. Of course there were other customers, but she was awesome and put a smile on our faces. I wish I would have remembered her name, but I will definitely remember her face and personality. The cook, cooking up the eggs, was also very friendly and took pride in his omelettes. He even came by our table to see how our food was and asked if we wanted anymore. The service at this Hilton was probably the best I have ever had from any Hilton. Now to check out, very smooth and efficient. To our surprise Shawn was working again. She was key to our happy ending to go with our happy stay. She made us feel like we were special and helped us with our every need. I know I have been long winded, but I cannot say enough about our stay. From the service to the room and the view. The hotel and room was very comfortable and the dining was explicit. Thank you Hilton and thank you Shawn for making the end our trip memorable and enjoyable.
I would have rated this hotel higher (4 dots and very good), but I needed to capture the cost and inconvenience that Hilton's advance charge policy had on me.
First, the hotel: We were greeted in a friendly manner by the valet and front desk and check in was easy. The room was large and nice, although the bathroom was a little dated and the sink flowed very slowly. Checkout was a breeze and the valet was great in anticipating our need for our car and having it out front waiting. The hotel is on Pier V and you can get to the aquarium via pedestrian walkways over the water between the piers - very convenient and very cool with great views of the harbor at night!
Now for Hilton's charge policy: It has long been my understanding that any hotel brand puts an advance charge on your card when you reserve a room so they have recourse to recoup costs if you do not show and honor your reservation (very reasonable). Then, they "release" that advance charge when you check out and pay your final bill. Here's the rub - with Hilton, if you use a prepaid travel/debit card, the final release of your funds can take 5 - 10 business days after you have paid your final bill! In my case it took 9 business days before my advance funds were released. I was not advised of this extended release period and since it tied up a couple of hundred dollars unbeknownst to me, it resulted in a negative balance charge from my card provider. In today's world of modern payment systems (Venmo, Zelle, PopMoney, etc.) it is outrageous that someone who has paid their bill has to wait this long to have the funds used to ensure the reservation are "released." I liked the hotel very much but I will not stay in Hilton properties as long as they maintain this business practice.
Great Staff, willing to meet and exceed every need or request. My wife had special dietary needs and they accommodated for breakfast without question. Digital key was a nice feature and allowed for a no fuss late arrival. Even picked up our tickets for the Baltimore National Aquarium.
The staff was not knowledgable about the amenities. The walls were thin so all day we were entertained by an in room hip hop performance most of the day. The rooms seem like they slightly upgraded a motel 6. Also no refrigerator in the rooms.