Sofitel Marrakech Lounge and Spa
What We Love
- Two outdoor swimming pools and an ample selection of daybeds mean nobody is left in the shade (unless you want to be, of course)
- Pleasant 15-minute walk to Jemaa el-Fna Square
- A young crowd, poolside music and a sprinkling of modern art create a refreshingly party-friendly atmosphere
What To Know
- Nonsmokers (or those trying to give up) may be perturbed by the enthusiastic puffing that pervades the hotel's communal areas
- Service at the front desk can be a little slow
- Some of the mini bar prices are steep
- A city tax of $4 per person, per night, will be collected by the hotel at checkout
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
Offering a distinctly North African take on international glamour, the lobby of the Sofitel Marrakech says it all, with highly polished marble floors under Moorish arches and fluttering drapes that give onto an indoor-outdoor terrace surveying the mammoth pool complex. Red is the suitably warm dominant color; it crops up everywhere from parasols to the tea set from which the welcome drink is served.
Bed and Bath
The guestrooms are less emphatic, with putty and beige ruling the decorative roost. Though it doesn’t mask wear and tear, this color scheme is relaxing, and the Moroccan flourishes, such as the filagree around the headboard, provide plenty of visual interest. Even in larger rooms the bathrooms tend to have tub-shower combos; the toiletries are from two grand old Parisian fashion houses: Lanvin and Hermès.
As the flashy billboards adjacent to the otherwise serene, fountain-lined drive up to the Sofitel attest, the hotel’s So Lounge fancies itself one of the city’s nightlife hot spots. Even for hotel guests there’s a cover charge on weekends, but it is a thrill to see your teeth glow under the UV lights of the Ibiza-with-minarets decor. The large spa is a more peaceful affair, offering French-style treatments with a local sensory twist: think a soothing Berber facial with argan oil. Head chef Dominique Oudin oversees four restaurants, ranging from the poolside L’Oasis (good for a lazy seafood skewer) to the ritzy tagine-centric L’Orangerie, which has a shady terrace with spectacular mountain views.
In the Area
Inevitably, you’re going to get lost in the eye-popping maze of the Medina, Marrakech’s walled old-town and circus of humanity, but that’s half the fun. The trick is to look purposeful and politely decline any unsolicited “help” — it inevitably involves an awkward detour to some third-rate shop, or worse. Eating options abound here, and there’s nothing quite like getting up above the rooftops, particularly in the early evening, at a place like Restaurant Le Fondouk, to hear the call to prayer echoing over the city. Farther afield, the Grand Café de la Poste, on the Corner of Boulevard el-Mansour Eddahbi and Avenue Imam Malik, is a sublime fusion of French cuisine and Moroccan hospitality.
How to Get There
Do not book with this hotel. Ruined our recent visit to Marrakech.
Booked this hotel through Alpha Rooms. Upon arrival to the hotel we provided our voucher showing proof of payment. However, the morning of check out Sofitel informed me they had not received the full payment from Alpha Rooms and were holding myself and wife accountable and demanded that we paid the full weeks accommodation directly to them. This was as we were leaving to get our flight home.
I completely understand they want to be paid for the service they provided, but this is an issue with Alpha Rooms and the hotel themselves. We arrived on the 15th May, departing on the 22nd and Sofitel decided to deal with the issue of non payment as we were leaving for our flight home. They had 7 days previous to resolve this. We refused to pay as we had already paid in full and found it completely unfair to demand us to pay again before letting us leave for our flight home.
After a discussion with Sofitel front desk they agreed to let us leave to catch our flight and agreed it was an issue between with Sofitel and Alpha Rooms and they would follow up with them.
The day after, 23rd May I checked my account to see Sofitel have taken the full amount out of my bank account! I have already paid Alpha Rooms 2 weeks prior to arrival and now because of the incompetence of the booking agent and booking department of Sofitel I have now had to pay this hotel twice and I am £1600 out of pocket.
Who knows how this will ever be resolved with the agent and hotel both blaming one another!
A wonderful place to spend special time with family ,
We had a great relaxing time ,
Thé buffet is treat and amazing , the service is tooop
The staff are professionnel, especially souhaila ,
Soukaina , majda , siham , atika , and there manager wiam ,
See you soon
Excellent lounge with amazing cocktails and music. Service was amazing and especially Aya who assisted us throughout. We had a little issue with how little alcohol was in the drinks but in all it was great! And the purple lighting was breathtaking and made for amazing pictures.
I am currently staying at the Sofitel lounge and Spa in Marrakech. It is supposed to be a five star hotel. The hotel is very good. Room is fine and well looked after. Breakfast and lunch are excellent. Beautiful pool areas, quiet and peaceful. In fact truly a five star hotel.... until 7pm when it becomes like a cattle market! Because of Ramadan, the hotel is offering a buffet after sundown which is very well attended by outside guests. This is great for the hotel, but for residents it is a disaster as it is very difficult to get a table, even if you book in advance!! Last night we did not eat until 10pm, tonight we are going to eat outside the hotel even though we are full board.
Such a great ambiance and the best service ever , actually it is not my first time visiting this amazing n fascinating place . i recommend it for everyone who wants to enjoy his time either with friends or with family
thanks soukaina souhaila siham majda atika youness nouaamane and the manager wiam.