Sofitel Marrakech Lounge and Spa
What We Love
- Two outdoor swimming pools and an ample selection of daybeds mean nobody is left in the shade (unless you want to be, of course)
- Pleasant 15-minute walk to Jemaa el-Fna Square
- A young crowd, poolside music and a sprinkling of modern art create a refreshingly party-friendly atmosphere
What To Know
- Nonsmokers (or those trying to give up) may be perturbed by the enthusiastic puffing that pervades the hotel's communal areas
- Service at the front desk can be a little slow
- Some of the mini bar prices are steep
- A city tax of $4 per person, per night, will be collected by the hotel at checkout
- Free WiFi
- Kids Club
- Parking On Site
Offering a distinctly North African take on international glamour, the lobby of the Sofitel Marrakech says it all, with highly polished marble floors under Moorish arches and fluttering drapes that give onto an indoor-outdoor terrace surveying the mammoth pool complex. Red is the suitably warm dominant color; it crops up everywhere from parasols to the tea set from which the welcome drink is served.
Bed and Bath
The guestrooms are less emphatic, with putty and beige ruling the decorative roost. Though it doesn’t mask wear and tear, this color scheme is relaxing, and the Moroccan flourishes, such as the filagree around the headboard, provide plenty of visual interest. Even in larger rooms the bathrooms tend to have tub-shower combos; the toiletries are from two grand old Parisian fashion houses: Lanvin and Hermès.
As the flashy billboards adjacent to the otherwise serene, fountain-lined drive up to the Sofitel attest, the hotel’s So Lounge fancies itself one of the city’s nightlife hot spots. Even for hotel guests there’s a cover charge on weekends, but it is a thrill to see your teeth glow under the UV lights of the Ibiza-with-minarets decor. The large spa is a more peaceful affair, offering French-style treatments with a local sensory twist: think a soothing Berber facial with argan oil. Head chef Dominique Oudin oversees four restaurants, ranging from the poolside L’Oasis (good for a lazy seafood skewer) to the ritzy tagine-centric L’Orangerie, which has a shady terrace with spectacular mountain views.
In the Area
Inevitably, you’re going to get lost in the eye-popping maze of the Medina, Marrakech’s walled old-town and circus of humanity, but that’s half the fun. The trick is to look purposeful and politely decline any unsolicited “help” — it inevitably involves an awkward detour to some third-rate shop, or worse. Eating options abound here, and there’s nothing quite like getting up above the rooftops, particularly in the early evening, at a place like Restaurant Le Fondouk, to hear the call to prayer echoing over the city. Farther afield, the Grand Café de la Poste, on the Corner of Boulevard el-Mansour Eddahbi and Avenue Imam Malik, is a sublime fusion of French cuisine and Moroccan hospitality.
How to Get There
Excellent service in the hotel in general with great recommendations from the concierge Reda Benjaroub. The location is fantastic and easy to go anywhere. The restaurants provide a great service and good food. An experience to repeat.
If you have read any of my reviews you know I am a big fan of Sofitel infact a big fan of the Accor Hotel brand in general, depending on my budget and needs.
Well for the Sofitel in Marrakech I will always find that little extra in the budget to enjoy the hotel or should I say hotels.
Marrakech Sofitel Lounge and Spa and Imperial Palace are so joined at the hip. They are really one hotel.
The dining room and terrace for breakfast and lunch are shared, as are the pools. The other dining rooms and amenities are shared, I have yet to see anything exclusive to either Hotel.
And of course they share the same location, in the heart of Marrakech, walking distance to the Souk, Jemaa el-Fnaa and a short taxi ride to the centre and other attractions of Marrakech.
But back to the Hotel. Which ever entrance you arrive at you are in an immaculate 5 star hotel with due service to match check out my pictures of the hotel on here or for full video reviews of the hotel you will find them on my You Tube Channel, link in the profile on here.
OK lets start at the beginning and work our way up. On arrival your luggage is whisked away from you and check in is straight forward often with a Morrocan Tea to enjoy.
I was guided to my room which as it is a large hotel ( s) is a good idea. The room itself was everything I could have asked for large spacious and luxurious. Most importantly a huge Sofitel bed, but also every amenity required ( I have done a walk around video on my You Tube Channel ) with the bonus of a large terrace with views of the Atlas Mountains.
After freshening up in a sumptuous bathroom ( separate loo as well ) I went to explore. The Hotel has 4 pools, 3 are heated one indoors in the spa ( so I had a dip in January !! ) The main pool is surrounded by sun beds, hammocks and gazebos which are also dotted about in quieter areas of the gardens.
Hot and cold running waiters and cabana boys means if you don't feel like moving you don't have too !
Also in the gardens are small intimate booths ( all with flat screen TVs ) so you can enjoy an evening drink , catch up on the game in your own private world.
I had a mooch down to the Spa, which as is really not my thing, I can't really report though it looked might fine.
Dinner was in L'Orangerie restaurant a busy stylish restaurant with a bar as you enter, you must try the Medallion wines from Morocco, the French certainly left some good behind with the wines of Morocco. A delicious, fresh Sauvignon Blanc as an aperitif with a glass ( okay 2 ) of the Cabernet Sauvignon with my beef.
To me, I have saved the best till last, this has to be one of the best Hotel Breakfasts in the world. I won't use words, check out my pictures and videos. Although you can spoil yourself with breakfast in the room, don't !!! you will be missing out on a real treat.
From the moment I arrived I was slightly disappointed - we were directed to a different reception - very dark and cold. No mint tea no nothing just credit card details.
Room was average overlooking where the workers sit so quite noisy.
The swimming pool is very busy but be aware of the infinity pool! Although it’s part of the hotel they charge 400 dirhams EACH to sit there - I was outraged!!
Get a taxi outside the hotel - cheaper.
The hotel is a good 20-30 minute walk to main square. 40-50 dirhams in a taxi - haggle.
Note to the manager - your staff need a lesson in manners and smiling - this is a generalisation but I overhead people saying the same thing.
Would I return to the hotel - unlikely.
My husband and I stayed at this hotel last week. Reception staff were very curt when we were checking in and not friendly nor welcoming. The room they allocated us was not as luxury as stated and it was above the bar which was noisy and felt some floor vibration from time to time. We had to close the balcony doors to keep the cigarette smoke out, as our room is above the bar patio sitting area. The room was old and tired and not very clean - see attached photos. The next few days were not so good with the housekeeping, keep having to ask for teabags and sachet coffee refills, and water. Rooms was cleaned to minimum standard....
Breakfast selection was good but not the best. Croissants and the pain au chocolate were not fully baked. Some cakes were dry and pancakes were greasy!! But there were 2 eggs station which is very good, and staff were great....always smiling, and helpful. Although, some serving staff were either busy chit chatting with fellow staff or having a disagreement among themselves. We constantly have to get their attention for coffee, water etc....There were only a handful of serving/waiting staff in another area, were extremely helpful and attentive when we sat somewhere else next few mornings.
The whole surrounding of the hotel grounds are absolutely beautiful, elegant and luxurious looking. Some bar staff were not so friendly, and some were ok. The SO lounge has daily shows with dinner, but too many intervals, and only performed 4 - 5 songs in between intervals/breaks....it was a drag to be honest, and we left at 22:30 thereabouts. The meal we had was ok, we had a chicken tagine and chicken noodle stir fry which was very salty. We also ate at the Lawrence bar on the first night and the food was not great.
We found that throughout our stay, some reception staff were chatting with each other when we approached them, and had to wait a while and interrupted them to ask for assistance. The location of this hotel is great and is close by to the Medina Square, and have great restaurants and shops nearby.
My husband and I will not be revisiting this hotel, and will not recommend it to our friends and family.
I found the hotel amazing. The atmosphere is pleasant, rooms are lovely and the staff was amazing. I will definitely be coming back I thank the manager Siam for her service soukaina atika makes siham Sara nouaamane Tarik Omar we will return.