What We Love
- Free daily breakfast and butler service are included in the Jetsetter rate
- Central location close to the buzzing souks in the medina
- Individually designed rooms give a nod to Marrakech’s different influences: Arabic, Berber and Roman
What To Know
- A city tax of approximately $3 per person, per night will be collected by the hotel at check out
- Best for romance-seeking couples; there are no kid-friendly facilities
- Cars aren’t allowed in the medina, but the entrance is a five-minute walk from the hotel, and porters will carry luggage
- Suites are very similar in size, though layouts do differ
Marrakech has more iterations of the riad hotel than Madonna has had reinventions, yet Riad Joya, which opened in 2010, is undoubtedly one of the city’s most enchanting. Centrally located in the medina, at the edge of the souks, the seven-suite hotel has a sleek take on Moroccan style without overdoing the whole kasbah-chic look. Instantly soothing is the inner courtyard’s sedate design in creams, beiges and sand tones. The whole place is dressed in a grown-up palette of cream-on-beige-on-taupe-on-sand, but it’s far from bland thanks to bold design motifs, a romantic roof terrace and exceptional service by a team of butlers.
Bed and Bath
The seven suites — all spacious, with sitting areas, large dressing rooms and cavernous bathrooms — take their design cues from the civilizations that have passed through Morocco over the centuries. The Dar Arabe suite reflects Morocco’s Arabic heritage, with tadelakt walls and a large mashrabiya (a bay window enclosed by wooden latticework). Gilded lamps and gold accents recall the Turkish empire in the Ottoman Suite, and the Naos Suite looks to ancient Greece, with flowing white curtains and a romantic canopy bed. For a dose of pampering, the Africa-inspired Zanzibar Suite has a truly enormous shower that’s virtually a room unto itself.
Outside your suite, there are plenty of places to relax, from the lovely inner courtyard with its fountain and olive trees, to the ground-floor salon, complete with a fireplace. The expansive rooftop terrace has killer views over the medina, the Koutoubia Mosque and the High Atlas Mountains — best enjoyed over an alfresco breakfast or at sunset with a glass of Moroccan wine in hand. The Riad Joya is a small hotel, but it doesn’t skimp on service. All rooms come with butlers, there are guides available for souk shopping trips (and excursions to more far-flung destinations), an excellent chef whips up down-home Moroccan food (delicious salads, pastilla and tagines) and Italian cuisine, and there is a tiny hammam offering spa treatments. Our favorite? The scrub down ceremony paired with a traditional Maghreb-style massage.
How to Get There
Had a wonderful four night stay at the Riad Joya while visiting Marrakesh. The room was excellent and the service outstanding. Breakfast each morning was delicious. Would definitely go back. Only consideration is might not spend all four nights in the Medina if were doing the trip over.
I stayed at Riad Joya with my boyfriend in October for two nights. The decoration was beautiful (nicest we had stayed at). The rooms were spacious, elegant, and very private. The hotel was very quiet when we stayed there, we only saw two other couples our whole stay. One thing to keep in mind with this Riad, unlike others, is that it does not have lunch or dinner readily available (only as part of the cooking class). However, there are a number of restaurants nearby so it is not difficult to find a place outside to eat. Breakfast is included and was excellent. I wanted to do the cooking class, but was disappointed it was full the days we stayed at the Riad. Finally, the Riad is centrally located in the medina, but down a number of winding alleys, so the first time is hard to get back but once you become familiar with the area it shouldn't be too much of a problem.
We booked a stay in April 2018 for December 26-29 after reading the reviews. We got a confirmation and were really looking forward to our holiday. We were therefore very disappointed and surprised to receive a message in October saying the hotel was overbooked for those nights and they had cancelled our reservation.
This has never happened to me before and I consider this completely unacceptable and unprofessional. Their message offered to help us find another hotel but that’s no substitute for honoring a booking that had been confirmed 8 months in advance.
So, travellers beware. It may be a great hotel but there’s no guarantee you’ll get there just because you think you have a confirmed reservation!
Highly recommend this riad. The rooms were wonderful, the food excellent and the service above and beyond especially from Dor. Dor was very kind and helpful when our driver did not do his job correctly. Do yourself a favor and stay at this riad!
Before booking Riad Joya we reviewed many others on TripAdvisor. We are very glad we chose Joya.
We stayed in the Ottomane room on the courtyard level....very private and quiet. Our door opened onto the lovely enclosed courtyard with bubbling fountain strewn with rose petals in the center. Comfortable seating is found.
Our room was just as pictured and described on the Joya website...large very comfortable king bed with quality linens,walk in closet,bathroom with two sinks and sink areas on opposite sides, a glorious walk in shower with nice products. I especially liked the black pasty soap that is also found throughout the Medina. There is a sitting area and fruit and water were bountiful. Robes and slippers were provided as was a hairdryer.Everything was immaculate throughout our stay.
The AC was much needed and worked well.
Upon arrival we were met at the airport by a car and driver with our name spelled correctly (!!!) and exactly on time. We were driven to the edge of the medina where cars are no longer permitted where a man and cart were waiting to bring our luggage and to escort us to the Riad. A fun introduction to the area!
We were met by Nour,served mint tea and given information about the Riad and Marrakech in general. The staff was always available, always smiling and could not be more helpful and friendly.
Breakfast was served from 7:30 and apparently did not have an end. The breakfast is not buffet style but many choices are automatically brought to the table in the beautiful and elegant dining room. The orange juice is amazing! Fruits,meats,cheeses,croissants,flat breads,eggs to order....too much to list!
We did have dinner at the Riad one night and thoroughly enjoyed it. The vegetable soup particularly was outstanding.
All that being said...the location could not be better! In an area where it is expected one will get lost, all we needed to know was where the Jmaa el Fna was and it was an easy walk “ home” from there.
We explored on our own visiting the major sites. The Jewish Quarter was quite interesting especially the otherworldly cemetery.
The property itself, the staff,the food and location made this a perfect choice for our visit to Marrakech.