What We Love
- Free daily breakfast and butler service are included in the Jetsetter rate
- Central location close to the buzzing souks in the medina
- Individually designed rooms give a nod to Marrakech’s different influences: Arabic, Berber and Roman
What To Know
- A city tax of approximately $3 per person, per night will be collected by the hotel at check out
- Best for romance-seeking couples; there are no kid-friendly facilities
- Cars aren’t allowed in the medina, but the entrance is a five-minute walk from the hotel, and porters will carry luggage
- Suites are very similar in size, though layouts do differ
Marrakech has more iterations of the riad hotel than Madonna has had reinventions, yet Riad Joya, which opened in 2010, is undoubtedly one of the city’s most enchanting. Centrally located in the medina, at the edge of the souks, the seven-suite hotel has a sleek take on Moroccan style without overdoing the whole kasbah-chic look. Instantly soothing is the inner courtyard’s sedate design in creams, beiges and sand tones. The whole place is dressed in a grown-up palette of cream-on-beige-on-taupe-on-sand, but it’s far from bland thanks to bold design motifs, a romantic roof terrace and exceptional service by a team of butlers.
Bed and Bath
The seven suites — all spacious, with sitting areas, large dressing rooms and cavernous bathrooms — take their design cues from the civilizations that have passed through Morocco over the centuries. The Dar Arabe suite reflects Morocco’s Arabic heritage, with tadelakt walls and a large mashrabiya (a bay window enclosed by wooden latticework). Gilded lamps and gold accents recall the Turkish empire in the Ottoman Suite, and the Naos Suite looks to ancient Greece, with flowing white curtains and a romantic canopy bed. For a dose of pampering, the Africa-inspired Zanzibar Suite has a truly enormous shower that’s virtually a room unto itself.
Outside your suite, there are plenty of places to relax, from the lovely inner courtyard with its fountain and olive trees, to the ground-floor salon, complete with a fireplace. The expansive rooftop terrace has killer views over the medina, the Koutoubia Mosque and the High Atlas Mountains — best enjoyed over an alfresco breakfast or at sunset with a glass of Moroccan wine in hand. The Riad Joya is a small hotel, but it doesn’t skimp on service. All rooms come with butlers, there are guides available for souk shopping trips (and excursions to more far-flung destinations), an excellent chef whips up down-home Moroccan food (delicious salads, pastilla and tagines) and Italian cuisine, and there is a tiny hammam offering spa treatments. Our favorite? The scrub down ceremony paired with a traditional Maghreb-style massage.
How to Get There
We chose Riad Joya because my wife has limited mobility, and it was one of 3 in Marrakech recommended to us by Morocco Accessible Travel (another excellent company). It was a little above our normal price range, but we’re so glad we chose to stay here - I can only echo all the good things that other reviewers have said about Nourredine and the team, and the rooms and facilities, with the added bonus for us of level access and a walk-in shower. One thing I would suggest is to have dinner here, at least once: sometimes the food in riads & hotels can be a little disappointing, but this was superb. Ahmed, who prepares the food here, is a trained chef, and it shows! Just have a chat over breakfast abut the kind of meal you’d like, and he’ll go and get the necessary ingredients during the day for you. He also gives cooking classes - we didn’t have time, but I think you’d come away ready to prepare at least one Moroccan dish - he also speaks excellent English, and can regale you with many stories from his interesting life! Thanks again to everyone there - we’ll be back!
Staff is unparalleled. Nourdine was waiting for me at 3 (!) am after my flight from Barcelona was delayed. Ahmed had a delicious late breakfast waiting for me in the morning after I had slept a few hours. Room was spacious and quiet. Bathroom was cavernous! Staff, from cleaners, waiter, everyone's "butler" Nourdine, and chef Ahmed, all provide top notch service. Also appreciated were Nourdine's arrangement of tour guide, dinner reservations, and even walking me to my restaurants through the maze of the Medina! Nourdine always had a kettle of mint tea or glass of rosé waiting for me upon my return to the Riad after exploring the souks They truly make you feel special and welcome at the Riad Joya. Inshallah, I will return soon!
Since we are traveling a lot we already saw so many hotels within the past years - but even all the 5 stars hotels were not that amazing as the Riad Joya in Marrakesh. In all honesty we never experienced such an outstanding hospitality before.
The welcome was amazing. Very personal, polite and comforting and the room was a blast as well as the whole Riad. The host picked us up from where the taxi dropped us and took us to the Riad so we didn’t have to stroll around the city. Arriving at the Riad was a true blast! All areas were
totally bright, nicely decorated and absolutely clean. A true oasis for a relaxing stay.
The host explained and organized everything for us - from massages, dinners to a a private guided tour. He listened to our expectations and took care of literally everything.
We got a lot of good advices and we had the feeling everything was about us having the most comfortable stay.
The breakfast was from 7.30 am and open end. No rush in the morning.
We would highly recommend to stay at the Riad Joya.
+ perfectly located in the city center
+ rooftop terrace
+ absolutely quite
+ best hospitality and fantastic advices from the host
+ personal and not crowded place to stay
+ very clean
We stayed 3 nights at Riad Joya. There were 5 couples in our group. The service was excellent. The location is outstanding for exploring the market. The manager was very helpful. We had to depart early one day to go cycling in the high Atlas mountains and they made us breakfast early even though we didn't insist on it. They also made great recommendations for restaurants and a Hammam which we all used. The rooms were modern and sound proof. There was a beautiful roof too deck as well. We recommend it.
We read many of the Riad Joya reviews before arriving, so our expectations were set fairly high -- perhaps even insurmountably high. The riad, its caring staff, and its one-in-a-billion manager Nouredine did not disappoint in the slightest!
From our very first moment, we were treated kindly and with unparalleled hospitality. I asked Nouredine so many questions -- which he answered patiently and enthusiastically -- that I felt I needed to apologize repeatedly, but he would have none of it. One night, he even walked us all the way to La Maison Arabe, telling fascinating stories of Marrakech along the way. He is such a credit to the riad, and we will never forget what he did to make our experience special.
We also highly recommend that guests take the cooking class with Ahmed. He will show you the real medina, and then work with you to conjure up an absolutely delicious meal. Thank you, Ahmed.
From what we saw, all the rooms were sensational in their own way, but we loved our Ottomane room and would recommend it to anyone else.
Many thanks to Riad Joya for a 5+ star experience.