4.5
Very Good 7173 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
restaurant light lighting Resort lit Bar

Overview

Location

When you stay at Palais Namaskar in Marrakech, you’ll be on a lake and within the vicinity of Museum Palmeraie and Palmeraie Golf. This 5-star hotel is within the region of Bab Debbagh and Maison de la Photographie.

Rooms

Make yourself at home in one of the 41 air-conditioned rooms featuring fireplaces and private plunge pools. Plasma televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Detached private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 20 km.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. Free valet parking is available onsite.

How to Get There

Palais Namaskar
Route de Bab Atlas No 88/69
Marrakech, 40000 Morocco

Reviews

Perfect
Yuneisymerfer

We stayed for just one night, but it was amazing. The staff was very helpful and kind (I’m sorry I don’t remember the names, but the guys at reception are the best).

Our room was incredibly comfortable and beautiful. The installation is stunning and has anything you need. As someone who lives in a country where the tourism is the first thing, this place left us with no words.

The relation price/service is absolutely good. It is not cheap, but it worth every penny.

10/10 would repeat.

The most beautiful hotel
HillToe

My husband and I have just returned from 6 days at the Palais Namaskar. It is probably the most aesthetically beautiful hotel we've stayed in. It is very spread out around waterways and gardens. The buildings are very well designed and everywhere is subtly and sympathetically lit with candles and uplighters.
The rooms - were were in a deluxe - are spacious and well presented with lovely outdoor space for sunbathing and eating. Most have either a private pool or jacuzzi. The beds are super comfortable and the bathrooms are very well equipped.
We had no issues with service and found all the staff to be really helpful without being over the top. Room service was quick and efficient.
Food, both breakfast and dinner was of a very good standard and dinner is beautifully presented.
I would recommend the hotel to anyone who wants rest, relaxation in a beautiful setting.
However, a couple of points to consider. The hotel is a long way out of Marrakesh. There is a free shuttle service but if you miss it, you'll need to take a taxi into town 200 dhr there, 300 back. Please don't stay at the Namaskar if you want to be close to the main town.
Secondly while we thought it was fairly priced for the room and breakfast, additional food and drink is very expensive - top London/New York prices - so factor this in as well.
Finally and this is a quibble I'm having with lots of hotels. If you do not provide an iron and ironing board in the room please offer free ironing. Such a little thing but it really does make a lot of difference.

Disastrous service standard for such a beautiful hotel
civetta11

The Palais Namaskar has been a true disappointment. What an utter shame that such a stunningly beautiful property is wrecked by the service of an inefficient 3-star hotel.

We were in Marrakech to host a wedding celebration, and were looking for a hotel for my parents and family to stay in prior to the wedding. We went against the advice of local Moroccan friends who told us to stay elsewhere but we were attracted by the superb architecture & thought it'd make a nice place to have some photos taken.
We reserved 2 Deluxe Rooms each for 3 nights, and to be courteous I emailed the hotel 1 month in advance to give them a heads up regarding the photo session (just 1 dress, not a fashion parade) and immediately they alerted their marketing dept and mentioned a fee. After clarifying that it'd not be a commercial shoot but a personal one, and that we'd be in-house hotel guests, they said it was fine and suggested a convenient timing for the photos.

Problems started Day 1 after checking in - my parents could not close the curtains before going to bed as they were stuck. They called Guest Services 3 times, but no one came. In the end, we had to ask a local Moroccan friend to call the hotel main line to explain the situation, before they sent someone to fix the curtains.

The restaurant's POS system was also down so my family had dinner in the hotel restaurant not knowing what the bill came to because the restaurant was unable to provide.

The hotel also has significant maintenance issues of wear and tear that have not been tended to e.g. bathroom floor-to-ceiling glass window had a large crack from one end to the other end, threatening to fall apart at any minute.

My family had booked the hotel car for MAD 550 (USD 65) to go to dinner at my parents-in-laws' residence in town. The driver was unable to figure out the address and said he will just drop my family off at some clinic nearby, and then they could walk! After we called the hotel concierge with clear instructions (in French) of how to arrive at the address, asking specifically to please pass this info on to the driver of the hotel car - the instructions were never passed to the driver- and he got lost.

The day of our photo session, Zineb from Marketing (with whom I have exchanged emails & phone call) saw me and asked "which brand was the photo shoot for. After reminding her that they were for PERSONAL photos, towards the end of the shoot she came to interrupt every 10 mins to tell us to hurry up and finish. We were by no means disturbing other hotel guests (in fact the hotel only had a total of 18 guests in the entire hotel that day). Having spent upwards of USD 5,000 at this hotel, how on earth could they behave as if they were doing their guests a favour by letting them take some photos for an hour!?! I could understand if we had just walked into the hotel and started taking photos without spending any money, and not having given any notice - but this was outrageous and a completely disgraceful way to treat guests.

There were a number of other issues but the final straw came when my parents were all packed to check out and were waiting for the golf cart to pick them up to go to the reception (the hotel is spread out therefore they provide golf cart service, albeit a rather inefficient one as you will have to wait 20+ mins). My elderly parents (both in their late 70s, my mother a claustrophobic) were locked inside the room and could not get out, due to a faulty lock system (that the hotel is aware of but hasn't gone around to fixing yet). The hotel personnel eventually had to break open and destroy the lock to let my parents out. Not the best memory to have just before checking out.

At check out the Front of House Director, Mr Ail Ait Lazrak was very apologetic while we were all sitting there with long faces, settling a hefty room bill while having had a disconcerting hotel stay. He said he wished he had known about the issues prior to our departure but it is also not the guests' job to tell management that the hotel has problems. Despite the apologies no real gestures were made by means of any offer of compensation. We left the hotel feeling relieved, but also a sense of pity that such a magnificent hotel is being managed so very poorly.