Palais Aziza & Spa
What We Love
- A shuttle whisks you to/from the medina in 10 minutes (service available on request)
- The mix of traditional Moroccan styling and luxe touches
- Exclusive private hideaway vibe
What To Know
- There’s not much to see within walking distance of the hotel
- WiFi is free, but the connection can be a little patchy
- The spa uses homegrown products by the brilliant Les Sens de Marrakech
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Surrounded by five acres of lantern-lit gardens, Mosaic Palais Aziza & Spa in Marrakech feels a world away from the roar of the Red City. In the leafy Palmeraie district, home to princes and politicians, this boutique retreat is all about rest and relaxation. Head to the pool, or to the hammam for a pummeling, and if the sounds of the souks call, you’re only 10 minutes from the ancient city walls. Opened in September, 2012, after four years of meticulous preening and perfecting, this intimate 28-room hotel is hidden within jasmine- and lemon-scented maze like grounds. Shaded by palm trees, a tangle of paths cut through a series of low-rise riad-style buildings, complete with traditional arches, intricate tiling and carved wood.
Bed and Bath
The guestrooms are dressed in a Moroccan color wheel of burnt ochre, rusty red and deep purple, with plenty of luxe touches (down bedding, Egyptian cotton bathrobes, Bose docking stations, tiled bathrooms with sunken tubs and/or rain showers), and all feature balconies or terraces with views of the gardens and pool — and beyond to the Atlas Mountains from the upper level. The self-contained Pavilions are worth splurging on for extra space and privacy. Styled after Moroccan cities such as Casablanca and Fez, these jumbo villas are built for indulgent lounging, from the private gardens to the gorgeous bathrooms, which have twin sinks, shower-cum-steam-rooms, and giant whirlpool tubs overlooking a shaded courtyard. The double-height ceilings and huge windows let the light flood in.
Breakfast is eaten poolside, and the feast can easily see you through until late afternoon. Tuck into French pastries and Moroccan pancakes and eggs made to order, served with fresh-squeezed orange juice and strong coffee. There’s not much to see within walking distance of the property — La Palmerie is all about gated mansions and private retreats — but a free shuttle runs to/from the medina twice a day. The beauty of the location is that you can spend days hopping from sun lounger to spa (a scrubdown in the traditional hammam is highly recommended) and the evenings rummaging for trinkets and tucking into street food in the city’s labyrinthine souks. You’re close to the action but far from the medina crowd.
In the Area
Take a day to visit the medina. Wander the souks, take in Jemaa el-Fna Square, and make time for the 16th-century Ben Youssef Madrasa — which has Islamic designs that give Granada’s Alhambra a run for its money — and the vast, eerie ruins of the Badi Palace, on the outskirts of the medina. After wandering the labyrinthine streets, take a moment to catch your breath at the Jardin Majorelle, the stunning personal gardens of Yves Saint Laurent, which have been turned into a living museum. An evening at the Megarama Cinema, beside the Almazar, gives you a fascinating glimpse into modern Moroccan life. To immerse yourself entirely, see a film in Arabic — the comedies are so slapstick you don’t need to understand the language. Run entirely by women and set in a traditional house complete with pretty gardens, Al Fassia Aguedal is one of the best traditional restaurants in Marrakech.
How to Get There
Aziza Palais and Spa
We had booked through BA in the UK 2 days earlier and had selected a Pavillion Room which is a separate villa, there was much confusion on arrival as they didn’t seem to have details of the room selection and we stayed in a junior suite for the first night. This was more than lovely and we would have been happy to have remained there. The front desk manager very kindly organised complimentary hot oil massages in the Spa to compensate, these were very nice.
Both pools were too cold to swim in. Great food but when busy it’s understaffed though when its quiet food can still take an age. Waiter was very grumpy on our arrival night, seemingly as we hadn’t booked. He was under pressure and stressed but charming for the rest of our stay.
Great barman Hassan, cocktails great Alcohol pricey but similar to 5* hotels in other parts of the world.
Breakfast buffet was very good plus eggs cooked to order.
Free hotel Shuttle at 10 every morning was very useful.
This is not comparable to a 5 star hotel in say Dubai but certainly better than a 4 star hotel in many places.
A lovely property and very comfortable. It is a pity that it doesn’t have the efficiency essential to give the continuous high service levels you might be expecting as it is is promoted and priced as a five star hotel. Best to manage one’s expectations in advance - it does have very nice willing staff but things are sometimes quite haphazard. If there was a good deal available I would certainly return.
A haven from the madness of the Medina. Very chilled atmosphere, with really friendly and helpful staff. Shuttles into town and excursions if you want them - great place to spend an afternoon in the sun/shade after a morning of sightseeing. Plus peacocks. And fabulous food, albeit at UK restaurant prices (alcohol available but expensive).
We stayed last week after booking at short notice. Were upgraded on arrival but the suite felt like it hadn't been used in a while and was oversized for 2 people. After the first day the shower ran cold for two mornings and one evening before being resolved. Not what you need to deal with in a decent hotel and no compensation offered. The room was equipped with a Nespresso machine but supplies weren't replaced, regardless of asking, and neither were toiletries. We were taking a few days break to relax in a comfortable hotel and would have expected these details to be taken care of without our input. We didn't have the energy to persist! This hotel could make more effort.