Mandarin Oriental Marrakech
What We Love
- The dreamy Atlas Mountains backdrop
- Direct access to some of Marrakech’s best golf clubs
- The five-acre rose garden
- Spa menu treatments informed by Berber, Thai, and Chinese traditions
- 24-hour in-villa dining
What To Know
- A complimentary shuttle takes hotel guests to Marrakech’s spirited souks
- The hotel is just 15 minutes from Marrakech Menara International Airport
- For younger travelers, children’s books, movies, and electronic games are available at the concierge desk
- The concierge can help facilitate a Land Rover excursion through Berber villages and the Atlas Mountains
- Free WiFi
- Parking On Site
Endless olive groves and jasmine trees lend a distinctly Garden of Eden-like feel to this bewitching resort, a hushed expanse in otherwise frenetic Marrakech. At this walled hideaway, replete with Moorish arcades and courtyards, romance is practically a prerequisite. Paths are dotted with dainty tea lights, the air seems perpetually scented with rose and orange blossom, and there’s even an onsite champagne bar. Dial up the euphoria at the spa (which includes a couples’ suite) where the black salt exfoliations, saffron scrubs, and milk baths might leave you so relaxed that all you can manage afterwards is a lazy meal—a succession of creatively reimagined Moroccan classics— before retiring to your villa, which the staff light with flickering lanterns.
Each of the 54 villas here is astonishingly private and comes with its own pool, Jacuzzi, and outdoor shower. The signature villas are modeled after miniature riads and swathed in a royal fusion of cream and mahogany, with latticework screens and infinity pools lined with black zellij tiles.
Herbivores flock to the Pool Garden for its Mediterranean veggie-centric dishes, best enjoyed outdoors—but evening meals are a must at Mes’Lalla, where a Paul Bocuse-trained chef offers a visionary take on Maghreb staples like pastilla and tagine.
You’d never know you’re just a 20-minute drive from the chaotic city center, a lively square that teems with snake charmers, henna artists, and live musicians. Other easily accessible landmarks include the Majorelle Garden, a 12-acre botanical paradise and archaeological museum. The property is just 15 minutes from Marrakech Menara International Airport.
How to Get There
This was our first trip to Morocco and the stay at the Mandarin was definitely a memorable one.
The property is beautiful. We had taken a 2 bedroom oriental pool villa. This was probably one of the largest and best villas I have stayed in. The kids loved the pool in the central courtyard. It was large enough that could jump around without wanting to go to the large pool and We could relax in the villa.
Breakfast was wonderful. One of the best. Lunch choices were a little limited. Dinner at both restaurants was fantastic. In room dining did take a bit of time but food was hot and the kids liked the taste.
I did not visit the spa but my wife did. She said the spa was nice but she was disappointed with her massage experience.
The kids club as per my kids did t have much which in a way was good because they spent most of the time playing outside.
The service for the most part was excellent. I had some difficulty ordering tea one afternoon at the restaurant as they were preparing for breaking fast during Ramadan but the manager made up for that quickly.
Overall a wonderful stay. A property that I would visit again.
Stayed at the Mandarin and also checked out Amanjena (dinner), Mansor (dinner), and Mamounia (walked in, walked out). After seeing all 4, would say that Mansor and Mandarin are both super cool and truly 5-star but very different from one another. Mansor feels like a formal business hotel and Mandarin like a true vacation destination. Amanjena is super cool as well, but have a few reservations about recommending it. The Mamounia is a pass.
Chose the Mandarin for 3 main reasons: Style, Space, and the Reputation of the Mandarin flag. This property delivered on all 3. Personal preference, but I veer towards contemporary style. The Mandarin feels distinctly Moroccan but is contemporary done well. Stayed in the pool villa which mixes materials: wood, concrete, marbles, and stones to create sleek yet warm spaces. And there are lots of different spaces to read and kickback. Can sit in your bed, living room, steam shower, outside in the sun, outside in the shade, outside by the fire, in the hot tub, in the pool, etc. The only room I have stayed in that can think of that compares was a quirky large suite at the Hotel Bel-Air – that was also classic shell with contemporary interior and exterior elements that felt totally grand, unique, and private.
NOTE: We had the staff show us the Penthouse which is on the second floor of the main building. While it has phenomenal views of property (look across the massive reflecting pools, birdseye over public pool, and very distant Atlas Mountains) I would not recommend this unless it is cold outside. The layout is boring and outdoor areas are tiny. It also is NOT private. Everyone waking to the main building can see you.
The location of the Mandarin is convenient enough and allows for its grand, resort-like layout. It is a 15 minute drive to Medina. We did the full city tour. You see everything you want to see in half a day unless you are a shopper. After that, the only reason we ventured into Medina was for dinner. So, I place little to no value on being in the city center and instead appreciated the space that comes with being outside of it.
All good things said, I do have 2 criticisms. Note that the Mandarin delivered in October 2015 so it is new but things are already starting to break and fall into disrepair. The doors between our bedroom and the outside would not close all the way. The jets in our hot-tub were broken causing most all the pressure to come out of one nozzle rendering it unusable. The second criticism is either language barrier related or just a true service issue – there were lots of misunderstandings. For example, called 2 times to get hot tub jets fixed. Both times “not a problem, will take care of while you are out” and nothing done. Even things like asked for the Financial Times as our paper and it never got delivered. I could go on.
Anyway, here are our observations on the other properties:
AmanJena: Also outside the city center on a huge piece of land. Gorgeous property. Highly attentive staff. Ate dinner at the sushi restaurant which was a nice simple meal. The restaurant filled up whereas the other restaurants at the property were oddly empty… Would like to try staying at this hotel but my concerns are limited food options plus what I found (or couldn’t find online): no decent gym and rooms that seem a bit cold in terms of physical warmth and design warmth.
Mansor: Like a Rolls Royce - super nice and super quality but not our style. The level of architectural detail is totally unique and special – on a much higher level than almost anything anywhere in the world – but ultimately to us, made the property feel stuffy and overly fancy. Also, not keen on how the rooms are vertical. That said, had an AMAZING dinner at the Moroccan restaurant here. If nothing else do a meal there.
Mamounia: Walked in (main entrance not casino entrance) and found dirty carpets and tobacco stench amid nothing special common areas. Looked down a room hallway – looked dark, cheesy (ridiculous fake torch lighting fixtures), and cramped. Stayed about 5 minutes before decided wanted nothing of this hotel.
Anyway, highly recommend the Mandarin!
We stayed there for 4 nights. Prior to arriving the hotel staff was super helpful with planning our trip and getting me a local sim card prior to arrival so that I was online from when we cleared immigration! The hotel is really nice and our villa (no 50) was amazing. So much space, own pool, privacy etc. Staff were all smiling and happy to help but I only gave this resort 4 stars due to:
1. Breakfast: First morning the breakfast was outstanding but after that it was down hill. It is a shame as it really was amazing the first morning. Bacon and sausages arriving 10 min after the eggs, one day they did not do pancakes which make me think they use a mix which is fine but pancakes are not hard to make....
2. Gym: Should be open at 0700 and I guess it was open but 3 out of 4 days towels missing, no water by equipment and no one on duty to answer questions etc. It is the most lovely gym with the latest techno gym equipment but it really lacked life.
3. Room Service: You needed to wait ca 1 hour from ordering. I can deal with 30 min or so but 1 hour is just too long.
4. I missed some activity and life around the resort. I am not sure of the reason for this but when we went to the Mamunia Hotel it was buzzing with life by the pool, in all public areas etc....
All our tours were arranged very well. If we had any problems they were attended to immediately. When, on the final morning, we told the manageress about our hit and miss breakfast experience the chef came out and listened to us and apologised which, according to my book, means they care. Can I recommend it. Absolutely. Great value and really nice but just a shame we had a few issues. Maybe we were just unlucky.
My husband and i stayed in a Mandarin Pool Villa simply impeccable! The hotel all in all is breathtaking. The best resort we have visited....it should be on everyone’s bucket list
There aren't any normal rooms, only stunning villas among acres of rose gardens, palm trees and water features. All of the facilities are gorgeous, including the pool area, spa and restaurants. The staff were all very helpful including the concierge
who gave wonderful advice for dining and excursions outside of the hotel and arranged transportation.
We returned 13 months after our first stay.
They managed to improve further their service and the quality of the restaurants.
Special thanks to Abdelazis, Fatiha, the 2 Rachids and Mahid.
With the chefs Salim and Mounir we enjoyed a wonderful cooking class and as result a delicious lunch.
The gardens were extremely beautiful and well maintained.
Also thanks to the staff of the spa and especially Salima.
We will be back...