Mandarin Oriental Marrakech
What We Love
- The dreamy Atlas Mountains backdrop
- Direct access to some of Marrakech’s best golf clubs
- The five-acre rose garden
- Spa menu treatments informed by Berber, Thai, and Chinese traditions
- 24-hour in-villa dining
What To Know
- A complimentary shuttle takes hotel guests to Marrakech’s spirited souks
- The hotel is just 15 minutes from Marrakech Menara International Airport
- For younger travelers, children’s books, movies, and electronic games are available at the concierge desk
- The concierge can help facilitate a Land Rover excursion through Berber villages and the Atlas Mountains
- Free WiFi
- Parking On Site
Endless olive groves and jasmine trees lend a distinctly Garden of Eden-like feel to this bewitching resort, a hushed expanse in otherwise frenetic Marrakech. At this walled hideaway, replete with Moorish arcades and courtyards, romance is practically a prerequisite. Paths are dotted with dainty tea lights, the air seems perpetually scented with rose and orange blossom, and there’s even an onsite champagne bar. Dial up the euphoria at the spa (which includes a couples’ suite) where the black salt exfoliations, saffron scrubs, and milk baths might leave you so relaxed that all you can manage afterwards is a lazy meal—a succession of creatively reimagined Moroccan classics— before retiring to your villa, which the staff light with flickering lanterns.
Each of the 54 villas here is astonishingly private and comes with its own pool, Jacuzzi, and outdoor shower. The signature villas are modeled after miniature riads and swathed in a royal fusion of cream and mahogany, with latticework screens and infinity pools lined with black zellij tiles.
Herbivores flock to the Pool Garden for its Mediterranean veggie-centric dishes, best enjoyed outdoors—but evening meals are a must at Mes’Lalla, where a Paul Bocuse-trained chef offers a visionary take on Maghreb staples like pastilla and tagine.
You’d never know you’re just a 20-minute drive from the chaotic city center, a lively square that teems with snake charmers, henna artists, and live musicians. Other easily accessible landmarks include the Majorelle Garden, a 12-acre botanical paradise and archaeological museum. The property is just 15 minutes from Marrakech Menara International Airport.
How to Get There
First of all, a disclaimer: this is a late review as I stayed at the property a couple of times a year ago (the longest stay in Aug 2017, and then again in October but for a shorter period as a guest of someone who had a villa there). I have a feeling that the property was going through a change in management at the time, so am hoping that some of the issues that I am highlighting would have been sorted by now.
Let's start with the good bit: the villas are magnificent. I wouldn't bother with a room in the main building, as clearly this property has been conceived with the villas in mind. They offer a totally secluded environment, ideal for a relaxing vacation. If you want a place where you can spend a lot of time in your room, the Mandarin is your choice in Marrakech. The pool is very enjoyable and you can have your meals on the sofas or the table outdoors.
The look and feel is not as "Arabic" as other luxury properties in Marrakech, but this can be seen as a pro (for example, while Royal Mansour is a better property overall it is also much darker and overly rich in furnishings). The Mandarin is a bit cleaner and brighter than the average hotel in town.
There were however a number of issues during my stay, which made the experience less than stellar:
1) The villas have one, major design flaw. There is a chandelier/lamp above the outdoors jacuzzi (right in front of the bedroom). This seems to be a favourite resting spot for pigeons, particularly overnight. This means that, by morning time, the bottom of the jacuzzi (which shares its water with the main pool) was full of birds' droppings. Every single day. The maintenance team would come and clean it up, but it was really a major inconvenience and certainly not hygienic. A blocking net, preventing the birds to reach that area, would solve the issue.
2) The swimming pool's underwater lights were not working, and when we enquired we were told that it was not possible to fix them. The pool tiling is dark, so at night it was pitch black and very uninviting.
3) We asked the concierge desk to book us a table at Ling Ling (the Asian outlet) one night, and another night at the other restaurant. In both occasions we were assigned by far the worst table in the house (especially at Ling Ling). Normally in this kind of properties in-house guests enjoy some better treatment.
4) The concierge assisted with a car rental for a few days, as we were driving somewhere else in the country. Once the car was delivered we found out that the entire amount had to be settled in cash (we should have really been told beforehand, as it was significant). Also, the car was delivered without fuel, with the reserve warning blinking.
I am confident that the issues would have been fixed by now, in which case the property would certainly be top notch.
Stayed here for the past 5 days, and everything about it could not be more perfect. Relaxation to the fullest with an attentive staff. Definitely worth going and experiencing bliss. Would come back again just to stay here.
The Mandarin Marrakech was really a perfect experience. The tone is set by the courteous and informative driver picking up at the airport. The pool villa was stunningly beautiful and spacious. All the outdoor furniture was comfortable, stylish and spotlessly clean. We arrived at night and candles were lit in lanterns around the pool. The bedroom, sitting room and bathroom were all luxurious and understated. Room service late at night took a little more time than usual but the waiter applied the same standard and laid the table beautifully. The food was fresh and tasty, especially the vegetables which came from the property’s own garden. Breakfasts were delightful: everything was served a la carte and no request was too much trouble. We spent hours enjoying the breakfasts on the terrace; it was particularly pleasing to see delicate portions and to be able to try different things that are freshly made when ordered. The gym and yoga studio were well equipped; the only issue was that the air con at the gym was quite weak. The indoor pool was of a good size for lap swimming and a really good respite from the searing sun. It was also calm and quiet with a good number of loungers and a sofa area with a fireplace for cosy winters. The outdoor pool area was really big and nice and the pool attendants were always available to provide more towels and refreshments. The spa was one of the best we have been to with exceptional service and treatments. Nothing was rushed at all; the therapists were generous with their time and care. We also very much enjoyed Restaurant Les’Lalla. One night we ordered the rack of lamb for two and it was perfectly executed and carved at tableside. Another night we had the Moroccan specialities which were also very tasty. The pool garden also had healthy and tasty lunch offerings. Housekeeping provided the best services I have ever seen (surpassing Tokyo standard); every piece of clothing was beautifully folded, eye glass cleaner was out under each pair of sunglasses and every charger was clipped together with special Mandarin clipper. To sum up, this is a hotel where every effort is made to satisfy every whim of its guests with a smile. It is hard not to want to come back.
This is the second time we have stayed in this hotel and it just gets better !! This time we thought we would opt for a two bedroom villa the pictures do not do this accommodation justice! we arrived to glorious sunshine and a villa which exceeded our expectations it was stylish and grand whilst keeping in with the ornate Moroccan architecture,perfectly stunning on every level to the point that it even wowed our teenagers!
Everything was perfect from the food to the fabulous staff at both restaurants Ling Ling and mesalla and the pool staff couldn't do enough to make our stay even more relaxing.
The hotel caters for all ages they even have scooters and bikes dotted around for all ages to explore the grounds on,on one of the days my younger son couldn't find a bicycle on asking one of the staff he was taken to a huge shed and low and behold to my sons delight were numerous bikes,he was asked to choose one from many,you can imagine how elated he was.
This hotel is pristine and calm a true Oasis of tranquility my only minus are the prices at the Spa...
Starts the minute you get off the plane, met by the fast track service and within the hour of stepping off the plane I was stepping into my villa. I stayed in a pool villa by self and whilst expensive for one, it was worth it. Lots of space and privacy to relax. Very good choice of treatments in the spa and the yoga classes were good too. Beautiful grounds, lots of fragrant roses and well cared for gardens. Lunch by the pool had the most delicious rose margarita- well it was a holiday! Would definitely recommend.