Kenzi Menara Palace & Resort
What We Love
- A five-star retreat with views of the Atlas Mountains - includes breakfastStaying in the neighborhood of Agdal, famed for its exotic botanical gardens
- The large rooms, with a private veranda and views over the Olympic-sized swimming pool
- The elegant blend of Arabic and Andalusian style
What To Know
- Spacious guestrooms start at 592 square feet
- The spa has a Turkish hammam, a sauna, an indoor pool and a hair salon
- There's three on-site restaurants to choose from
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
Set among 10 acres of beautiful gardens just south of Marrakech’s bustling Medina, the five-star Kenzi Menara Palace lets you have your cake and eat it, too. Within walking distance of the bustle of Jamaa el Fna Square and close to the botanical Agdal gardens, this luxury retreat is a peaceful haven in Morocco’s whirlwind capital.
Dotted with shady palms and chic white parasols, the hotel’s grounds also boast two large swimming pools. Inside, there’s a spa with a hammam (Turkish bath), indoor pool, sauna and individual treatment rooms, plus three restaurants and spacious rooms, with Moorish tadelakt bathrooms and views of the Atlas mountains from many.
The rooms are generously sized (each is a minimum of 592 square feet) and traditionally styled in spice hues and dark wood. Deluxe Pool View rooms feature a sitting area and overlook the Olympic-sized swimming pool and the looming Atlas Mountains.
There are three restaurants at the hotel. Saoussane is distinctively Moroccan, with alcoves, lanterns, an ornate fireplace and opulent low seating. L’Orientaliste serves little tapas dishes with cocktails and commands panoramic views of the Atlas mountains and the pool. Specialty restaurant Insensé is a romantic spot with serene views and a sophisticated menu of Southern French fare.
The luxurious spa features six individual treatment rooms, two Balneotherapy rooms, a mixed sauna, indoor pool and single-sex hammam-Turkish baths. There’s also a relaxation room, where you can wind down with an herbal tea after a treatment, plus a gym and hair salon.
The hotel is located in Agdal, south of the Medina. The Royal Palace and botanical Agdal gardens are just a few streets away, as well as the Menara gardens, and there are a number of golf courses in the area, too. Around 10 minutes from this green part of the city, you’ll find the Old Town – the hub of the action – where you can shop spices and curios at Jamaa el Fna Square.
How to Get There
I am not sure of the level of service one can realistically expect in Morocco from a 5* resort, but the 3 different such hotels I’ve stayed during my first visit to Morocco left much to be desired in that respect. On this particular hotel I suppose one could say that overall it offers a decent and comfortable stay. I was pleasantly surprised to see that their rooms for single occupancy are absolutely humongous!!! And carefully decorated even though not agreeable with my personal taste - but that’s entirely subjective. Relatively well cleaned and maintained with all basic amenities. Food (including breakfast) was barely decent - the emphasis was on the quantity/variety rather than the quality. [And please at least improve your breakfast coffee which is borderline undrinkable... as opposed to the lovely tea making experience.] The overall service by the staff (reception, concierge, waiters, bartenders) was unfortunately rather impersonal, cold and on certain occasions unhelpful to downright impolite. The only refreshing exception was a lovely young waitress whom we were lucky to have at most of our dinners. The gardens and pool were admittedly rather fine. Location was OK too - not too far from the center but you did need transportation as there’s nothing much interesting around within walking distance. I did not expect much to start with, so I was not particularly disappointed. Next visit to Marrakesh I would probably try my luck somewhere else - for better or for worse:)
Dear readers, we recently booked to stay here via booking.com the hotel is listed as follows "Kenzi Menara Palace & Resort All Inclusive" Thus Implying the hotel is an all-inclusive resport. I spoke with Booking.com and they have told me the hotel chooses the hotel name/info that they list. To have paid a special price well in advance with a no cancellation/refund policy and to arrive at the hotel and be told only breakfast is included is false advertising. So now I have shared this info... the hotel itself was really lovely, huge rooms, pleasant staff and good service, if they were just more honest with how they advertise I might even have given an Excellent score, as it is I just feel misled.
Very nice hotel. Large, comfortable rooms. Clean and cool with many "courtyards". Nice pool with plenty of recliners and shaded beds around. Excellent breakfast and good meal options.
Most staff were loveley but reception staff were, sadly, often less than helpful.