Kenzi Menara Palace & Resort
What We Love
- A five-star retreat with views of the Atlas Mountains - includes breakfastStaying in the neighborhood of Agdal, famed for its exotic botanical gardens
- The large rooms, with a private veranda and views over the Olympic-sized swimming pool
- The elegant blend of Arabic and Andalusian style
What To Know
- Spacious guestrooms start at 592 square feet
- The spa has a Turkish hammam, a sauna, an indoor pool and a hair salon
- There's three on-site restaurants to choose from
- Free WiFi
- Kids Club
- Parking On Site
Set among 10 acres of beautiful gardens just south of Marrakech’s bustling Medina, the five-star Kenzi Menara Palace lets you have your cake and eat it, too. Within walking distance of the bustle of Jamaa el Fna Square and close to the botanical Agdal gardens, this luxury retreat is a peaceful haven in Morocco’s whirlwind capital.
Dotted with shady palms and chic white parasols, the hotel’s grounds also boast two large swimming pools. Inside, there’s a spa with a hammam (Turkish bath), indoor pool, sauna and individual treatment rooms, plus three restaurants and spacious rooms, with Moorish tadelakt bathrooms and views of the Atlas mountains from many.
The rooms are generously sized (each is a minimum of 592 square feet) and traditionally styled in spice hues and dark wood. Deluxe Pool View rooms feature a sitting area and overlook the Olympic-sized swimming pool and the looming Atlas Mountains.
There are three restaurants at the hotel. Saoussane is distinctively Moroccan, with alcoves, lanterns, an ornate fireplace and opulent low seating. L’Orientaliste serves little tapas dishes with cocktails and commands panoramic views of the Atlas mountains and the pool. Specialty restaurant Insensé is a romantic spot with serene views and a sophisticated menu of Southern French fare.
The luxurious spa features six individual treatment rooms, two Balneotherapy rooms, a mixed sauna, indoor pool and single-sex hammam-Turkish baths. There’s also a relaxation room, where you can wind down with an herbal tea after a treatment, plus a gym and hair salon.
The hotel is located in Agdal, south of the Medina. The Royal Palace and botanical Agdal gardens are just a few streets away, as well as the Menara gardens, and there are a number of golf courses in the area, too. Around 10 minutes from this green part of the city, you’ll find the Old Town – the hub of the action – where you can shop spices and curios at Jamaa el Fna Square.
How to Get There
We booked this holiday as a couples trip away, in order to explore Marrakech. We didn't want to stay in central Marrakech due to the business and noise so decided to book a week stay at the Kenzi Manara Palace. This hotel is very close to the airport which was great, except you did see/hear a fair few planes flying over the pool area.
The hotel concierge was exceptionally helpful in organising a private driver to take us to the Atlas Mountains and a sightseeing tour around Marrakech for a reasonable price too. The drivers didn't speak very good English however they tried very hard to communicate. One driver used google translate to communicate with us. The hotel also offers a free shuttle service to and from central Marrakech which was fantastic.
In terms of the hotel facilities there was a great spa. I arranged a Royal Hammam which was 500 dirhams (very good price) and was a fantastic experience. The balance of the hotel facilities had some way to go however. The hotel is an all inclusive hotel; the pool area was a bit strange as it is just one big pool so everyone sort of stares at one another and the rooms themselves were nice also. The main restaurant however was poorly run and not a great experience. The food was varied however I suffer from Coeliac Disease and had real trouble in finding out what I could eat. In my experience other hotels (4* upwards) have placards at each dish which provide a description of what the dish was together with the allergens. Luckily, one of the chefs Rashid spoke very good English and took the time to talk through each dish with me. This was quite tiresome having to do this 3 times a day however he was the only chef who even understood what gluten/wheat was. Rashid saved the hotel experience for me! He also arranged corn bread to be ordered in and prepared for my meals, the only issue with this was when Rashid wasn't around none of the other chefs would be prepared to assist. The dining hall itself was often left very dirty and the tables were not turned over very quickly, which often lead to us sitting on a dirty table and having to try and find cutlery. The waiters would sometimes take the length of our entire meal to ask if we wanted a drink.
Another point, was the continuing music being played (very loudly) all hours of the day by the pool. Eventually you are able to tune the music out however it did cause a few headaches to begin with.
I stayed here in July with my partner for four nights. The hotel is very clean, the rooms are cleaned to a high standard daily. We were upgraded to a pool view room, it was beautiful and with one of the most comfortable beds I have ever slept in.
The pool was lovely and so nice to cool down in the warm summer. The sun lounger are very comfortable and you can collect your beach towel to use each day, free of charge.
The staff were friendly and helpful.
There is a free shuttle bus to the centre, which we availed of.
The breakfast is a buffet style with a wide selection.
Alcohol is very expensive in the hotel, but it is expensive to drink alcohol in Marrakech.
A lovely place to stay, beautiful grounds with the Atlas mountains backdrop. Nice welcome by Sherif who met us with complimentary drinks after arranging airport pickup. He was always at hand to help plan our day.
Our room was huge for 3 of us, 2 balconies with views of pools and gardens.
Always a big spread on for food in the restaurant with hot and cold choices.
The Medina was not far at all with free shuttle service provided by the hotel.
A big thank you to Amine who headed the entertainment down to a T, daytime/poolside to evening. What a multi talented guy! Always made us feel welcomed and comfortable during our stay. The guy is a credit to the hotel!
Would definitely return here.
Great service, best location, amazing food at the buffet and superb atmosphere around the pool. We also used the spa facilities and had a massage each which was also amazing. The rooms and complex was spotless too!
There is no iron in the room and you cant even borrow one from reception, you have to pay for a laundry service which is a little bit cheeky considering how much you pay anyway to stay at the hotel. Bring your own travel iron as the service is not cheap.
Wasps are a problem which isnt the hotels fault however when food is out at the pool bar it would be a good idea to cover the food as no one could eat anything because they was swamped in flys.
Thank you for an amazing stay and i would 100% visit again. Thank you to the fab team who work at the hotel nothing was ever to much for them :)
Absolutely excellent. I booked a family room and a single room and we were six people, children aged 16, 11 and 9 and a friend who booked her own room. We booked all inclusive. Highly recommended.
This is my fourth visit to Marrakech and my third in a resort type hotel. After the last two visits to such resorts, which were poor, I had low expectations and was unsure why I had rebooked a resort in Marrakech in the first place, but I was to be pleasantly surprised. It was lovely.
The family room was a suite with a large double bed and two single beds placed in the living room area, the two extra beds would not be fit for older children but fine for the two little ones.
The rooms were large, clean with lovely views of the gardens whether you’re at the front or the back. Super comfortable beds, good air con and a bath and a good shower.
The pool was huge and there were always plenty of sun beds and towels. Plenty of little chill out areas around the hotel.
The gent who was in charge of entertainment, Hassan, was lovely and worked hard through out the day and could remember any name, he was a credit to the hotel. The kids joined in a few activities but were never pressurised if they didn’t fancy it.
Before arrival I had emailed Jihad as it was important that the family room and single room were close by, and this was indeed the case, perfectly across the hall from each other.
The food in the inclusive was flavoursome and endless throughout the day, with three boys never going hungry. The service in the restaurant was always faultless, again the restaurant staff were amazing.
We used the shuttle into old town which was very convenient and caught a taxi back. A taxi to menara mall which was nearby and has a floor dedicated to kid related activities.
I would stay again.
My one frustration is the check in process, I knew I was too early for check in, and was more than happy to stay by the pool until 2pm. But they say come back in an hour, so I don’t bother getting into my swimwear and start relaxing proper for an hour, to come back be told wait another hour. Its so hot and your around a pool with the kids in your jeans. I’ve come to realise there is this thing called ‘Moroccan time’ where whatever they say is usually an infinite amount of time and they are rarely on time or early. She was apologetic and said she would come to find me in the end as I thought this could go on for an a few more times.
Otherwise, best resort style hotel in Marrakech, don’t bother with the others!