Hivernage Hotel And Spa
What We Love
- A relaxing, centrally located hotel, with breakfast, an airport transfer and a massageThe hotel's fantastic location in the heart of Marrakech
- The breakfast, one-way airport transfer and massage that you'll enjoy
- The traditional materials, lending the hotel an authentic ambience
What To Know
- The hotel feels more contemporary Western than authentic Moroccan
- Only a 15-minute walk to the main square, Jamaa el Fna
- Not many restaurants in Marrakech serve alcohol, but there's an on-site bar at the hotel
- Free WiFi
- Parking On Site
This luxurious spa hotel is housed in a modern Marrakech building, in the heart of the city. A recent renovation has given the interiors here an attractive nip and tuck, breathing a stylish new life into Hivernage Hotel & Spa. Traditional materials have been used to their best effect, creating an authentic and sophisticated ambience that extends throughout the hotel.
Just a short walk from the Jamaa el Fna, this getaway makes an ideal base from which to explore the winding market streets of the old city. Spend your days strolling among the souks, visiting museums or gazing over palaces, before heading back to enjoy the hotel’s spa, where and massage facilities are available. There’s also a restaurant and bar, serving international and Moroccan cuisine.
For your comfort and serenity, Hivernage Hotel & Spa guest rooms blend Zen spirit with rich traditional materials. All are equipped with modern comforts and state-of-the-art technologies, including air conditioning, a safe box, Wi-Fi and a LCD satellite TV, to name but a few.
Hivernage Hotel & Spa boasts two outstanding restaurants. Under Chef Christophe Leroy, La Table du Marche serves exquisite creative dishes. You can also enjoy a pre-diner drink; The Boudoir and MySky welcome guests in a contemporary décor.
Payot Spa is dedicated to well-being, inviting you to relax in the hammam or with a soothing massage. There’s also a well-equipped fitness room (if you must!).
Jemaa el Fna, a lively square which bursts with energy when night falls, is just a short walk away, and the Medina lies a little further beyond. You’re also walking distance from Majorelle Gardens and Koutoubia Mosque, as well as delightful restaurants, like Le Table du Marché.
How to Get There
I stay hear for 5 days they hotel was nice and quiet and the gym was never busy maybe because if eid but it was good for me because it wasn’t busy. They had fresh breakfast provided each morning and WiFi available throughout the hotel. The market is about a 10-15 minute walk from the hotel. If you are a female travelling alone be aware of the local kids as they will try anything to get money from you.
The Hivernage Hotel & Spa strongest asset is its location in the district of Hivernage a leafy upscale neighborhood close to clubs, attractions and the city centre. It also does a good job combining Western style with Moroccan tradition although it is somewhat soulless and lacks character. It is most definitely not a five star hotel, but four star hotel. The lobby is dark cold although the restaurant facilities (including the dinning room and swimming pool) are spacious and airy. The 80 rooms are large and well appointed, combining Western modern features with Moroccan style.
While it features an incredibly well designed gym, a small spa, a rooftop bar, an outside swimming pool and comfortable rooms it lacks the attention to detail and quality of facilities better hotels deliver (such as the The Pearl next door). The only issue with the location worth mentioning is that being across the street from three clubs, from some rooms you can hear the music playing in the background until late. I stayed in the fourth floor in a room overlooking the swimming pool and could hear the music until 1am coming from the rooftop bar.
The service and the staff at the hotel are very friendly and do their best to accommodate requests. Their attention to cleanliness has to be highlighted. Upon arrival and check-in the hotel will take a 3,000 MAD deposit from your card which is returned / credited at the end of the stay. Something to consider for some travellers.
The Hivernage Hotel & Spa has room for improvement before it can claim it is a luxury five star hotel. With that said it is good value (considering the rate per day) for those looking for a comfortable and easy stay in Marrrakesh.
We were here for 2 nights. Just to relax a bit after being in a hostel. We loved the entrance. We got a Welcome drink and a good welcome, they explained everything. The people Who Work here are really Nice and polite. The swimmingpool is Nice, Not one were you could lay all day. But for a cool swim perfectly. The breakfast option is really big! They also offer a roomservice breakfast, one for free. We loved the room with traditional morocan details
The hotel was perfectly fine and we experienced no issues. I would say it is more 3-4 star and definitely does not compare to 5 star hotels I have visited in the past. Within our room the paint was chipped, the hairdryer didn't work and the plug sockets were falling off the wall. The hotel pool is nice but very shaded by the surrounding buildings. The hotel opposite has a lovely rooftop bar/pool which we used instead.
The breakfast was good however certainly not 5 star standard. The gym was well equipped but basic.
Previously the review we did on my Husbands account below which we stayed in room 510 and had few issues we got angry and wrote that review however we were unable to delete this or amend this so writing this review from my account because we want a true reflection of our experience published
Mina made our stay comfortable after she brought fruit, water and a heater as he became ill with a fever and was burning up with a temperature. He craved a Pizza Hut pizza and the front desk helped us order a delivery and even brought it up to the room for us yesterday 24/4/18 and we are still here today is our last day. mins has checked up with my husband and his health they have been very accomadating.
You come on holiday and then any a good experience. We didn’t get off to a good start but the main thing is Mina and her front of desk staff have made up for any previous misunderstanding and have ensured they hve out a Smile on our face. Thank you