Hivernage Hotel And Spa
What We Love
- A relaxing, centrally located hotel, with breakfast, an airport transfer and a massageThe hotel's fantastic location in the heart of Marrakech
- The breakfast, one-way airport transfer and massage that you'll enjoy
- The traditional materials, lending the hotel an authentic ambience
What To Know
- The hotel feels more contemporary Western than authentic Moroccan
- Only a 15-minute walk to the main square, Jamaa el Fna
- Not many restaurants in Marrakech serve alcohol, but there's an on-site bar at the hotel
- Free WiFi
- Parking On Site
This luxurious spa hotel is housed in a modern Marrakech building, in the heart of the city. A recent renovation has given the interiors here an attractive nip and tuck, breathing a stylish new life into Hivernage Hotel & Spa. Traditional materials have been used to their best effect, creating an authentic and sophisticated ambience that extends throughout the hotel.
Just a short walk from the Jamaa el Fna, this getaway makes an ideal base from which to explore the winding market streets of the old city. Spend your days strolling among the souks, visiting museums or gazing over palaces, before heading back to enjoy the hotel’s spa, where and massage facilities are available. There’s also a restaurant and bar, serving international and Moroccan cuisine.
For your comfort and serenity, Hivernage Hotel & Spa guest rooms blend Zen spirit with rich traditional materials. All are equipped with modern comforts and state-of-the-art technologies, including air conditioning, a safe box, Wi-Fi and a LCD satellite TV, to name but a few.
Hivernage Hotel & Spa boasts two outstanding restaurants. Under Chef Christophe Leroy, La Table du Marche serves exquisite creative dishes. You can also enjoy a pre-diner drink; The Boudoir and MySky welcome guests in a contemporary décor.
Payot Spa is dedicated to well-being, inviting you to relax in the hammam or with a soothing massage. There’s also a well-equipped fitness room (if you must!).
Jemaa el Fna, a lively square which bursts with energy when night falls, is just a short walk away, and the Medina lies a little further beyond. You’re also walking distance from Majorelle Gardens and Koutoubia Mosque, as well as delightful restaurants, like Le Table du Marché.
How to Get There
We overnighted at this hotel. Upon check in we were offered an upgrade as we were early and our room wasn't ready which was really lovely. Nice room with enclosed balcony overlooking the pool on the 5th floor. The best breakfast by far for variety that we experienced for our 12 days in Morocco. Nicely positioned not far from the souks in a smart area of Marrakech. Would recommend and thank you for the upgrade.
Currently visiting this hotel as a celebratory holiday with my husband.
Whilst we have been mostly happy with the service and attitude of the majority of the staff, we have been disappointed with some of the hotel facilities and housekeeping.
Each day our room is serviced but that only extends to the bed being made and the room tidied but the surfaces are not wiped or polished and the floor is not cleaned or mopped. We are left having to ask for shower gel, shampoo, toilet roll. We do not have our hospitality tray replenished - we have bought our own tea bags, sugar, coffee. The towels have definitely seen better days as they are thin and discoloured (albeit clean).
Very disappointing for a hotel that could be so much better and is professing to be.
Had a pleasant stay at Hivernage Hotel and Spa. Very helpful staff.
My son had some issues with the room and they changed it the next morning. Breakfast was nice and the Hotel is in a very good location. The dinner at the Restaurant was also very good and the Hotel serves also European type of food. The restaurant is very organised and the waitering service is also good with highly trained employee's. Hibernate Hotel is very clean and the reception area will do their best to help you out in any way possible. Well done Hivernage keep up the good work and will return and if possible in Room 617, Thank you very much you made our stay enjoyable.
We spent a week at the Hivernage hotel and it was a pleasant experience. The staff were very friendly and attentive and offer mint tea or a non alcoholic cocktail on your arrival. The room was very spacious and comfortable with 2 double beds put together and a good size TV. The room was a little dark even though there were several lights and lamps, with the toilet even darker. The Wi Fi worked well. We had several problems that were quickly rectified. The bath plug was not holding the water but they repaired it. The key card for the room failed twice and had to be reprogrammed. The room phone was not working but they replaced it. We ordered room service twice and they were excellent. The breakfast was a good spread even though the beef sausages were far too salty. The omelette woman was excellent and provided a good service. We ate dinner twice at the hotel and the food was very good but the restaurant was very dark. It was difficult to read the menu and see what you were eating. You can eat in the Medina (old town) far cheaper, in crude but quaint restaurants, but some of the street stalls hassle you a lot to eat at their stall, literally physically ushering you. The hotel has a well-equipped gym but you have to be in there for perhaps 15/20 minutes before someone offers you a bottle of water. We wanted to use the steam room as being a Muslim country, they are separate but the men's was not working at the time. The swimming pool was very cold but a decent size. The roof bar offers panoramic views of the area and whilst a little breezy at night at the time, it is a nice spot to relax whilst the DJ spins the tunes. The hotel is located in the HIvernage district which is a very plush, manicured and residential part of town with many top hotels in the area. There is also a currency exchange office attached to the hotel where you can change for dirhams at the current daily rate. The hotel is ideally located with the walls to the Medina literally across the main road and the Souks (markets) a ten minute walk. The new town is a 10/15 minute walk up the road and is like being in Oxford street/ Wood Green. The taxis outside the hotel tend to charge you much more than the ones on the main road. Walk to the main road or street, but you have to haggle and never accept how much they initially charge. The hotel is approximately 10/15 minutes from Menara airport and the taxi ride should cost 70 or 100 dirhams in total (£6 to £9). The taxis will tell you 100 dirhams each as they are putting your bag into their car. Walk away or haggle as someone will offer you less.The horse and cart rides are a good way to see the city if you have a driver that speaks English. Overall a good experience and a decent hotel but not 5 star.
I stayed here for a long weekend this month with a friend. The staff were lovely and really helpful with finding places to go and how to get about. The hotel is very well kept and beautifully designed, the pool was lovely and peaceful. The only negative thing I can say is that we left an item of clothing in the room when we checked out and it wasn't handed in which is disappointing when we left the maids a tip.
Don't forget to check out the roof top bar in the hotel too...this is a hidden gem!