4.5
Very Good 866 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A suite at an authentic hideaway in a serene corner of Marrakech, with breakfast and moreRelaxing in true Moroccan style at the hotel's hammam and spa
  • Savoring local delicacies at the hotel's restaurant
  • The handy hotel shuttle, which runs guests to the city center and back daily
  • Taking a camel ride into the palm groves from the doorstep of the hotel

What To Know

  • The pool is not heated
  • An appointment is necessary to reserve a hammam session at the spa

Amenities

  •  Bar
  •  Free WiFi
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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property building Suite Resort Villa Bedroom cottage

Overview

A suite at a boutique hotel within the Palmeraie in Marrakech, with breakfast, transfers and a massage

Location

Located in Douar Khalifa Ben Mbarek (Palmeraie), Caravan Serai is convenient to Palmeraie Golf and Musée Aman pour la Civilsation de l’Eau au Maroc. This 4-star guesthouse is within the vicinity of Marjane Hypermarket and Museum Palmeraie.

Rooms

Make yourself at home in one of the 17 air-conditioned rooms featuring DVD players. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include safes and sofa beds, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages and body treatments. Additional features at this guesthouse include complimentary wireless Internet access and tour/ticket assistance.

Food & Drink

Enjoy a satisfying meal at a restaurant serving guests of Caravan Serai. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary full breakfast is served daily from 8 AM to 11 AM.

Business & Travel Amenities

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

Caravan Serai
264, Ouled Ben Rahmoune
Marrakech, 40000 Morocco

Reviews

so good!
martin5751

value for money: outstanding! We paid 61 € per night.

We found this ‚Dar‘ by chance. It is a bit off the road in a village and suddenly this place pops up. Its a very authentic old building and the rooms are really unique. Our room was very spacious and cosy. We wished we could have stayed longer than just one night.

Late summer break
Caren M

I stayed at the Caravan Serai late September. I had read the reviews beforehand so was expecting the drive upto the hotel. The reviews are correct, driving through narrow streets with houses that looked like they hadn't finished building, to be dropped off outside a door that led to a little oasis. First site of the hotel and the welcome by staff was great. A wonderful courtyard with pool, surrounded by the hotel rooms. Our room was large with a fantastic window that overlooked the pool and a large balcony. The room had a sitting room, bedroom, large bathroom with sunken bath and a large balcony.
Although the rooms were lovely and it was nice and quiet the hotel sadly did have some things that put a dampener on the holiday:
I am allergic to cats. I have been to other countries where cats have wandered around , yet at the Serai the cats were encouraged. All over the seats and tables when trying to eat breakfast or lunch and water bowls for them on the floor in the restaurant. Whilst lying by the pool I could smell cat poo, then realised why, when I saw the Manager emptying the 'cat litter trays' the cat litter trays were actually the giant pots at the end of the pool that the trees are in. There was bags of stuff being emptied whilst I lay nearby.
The food was awful. Breakfast was a selection of pancakes/flat bread and honey. The lunch menu was very limited, which would be ok, but as it is the only place to eat in the vicinity meant that we ended up eating the same thing all week. The food wasn't great either for the price. The Tagines had about three pieces of meat in, the chicken club sandwich failed to have chicken in and the hamburger was raw. It is quite expensive to keep getting taxis to Marrakesh just to go for lunch, so would advise getting some snacks in if you can.
There were a number of French visitors whilst we were there, and they were treated a lot differently to us. They were bought lunch wherever they wanted and seemed to have a different menu choice to us as they were served large platters of food that wasn't available to us.
The Bill's for drinks and food were settled at the end of stay. We had a large mix up where drinks and food were charged to wrong rooms. We went away as a party of 6 (3 couples) and had 3 rooms, yet they seemed to be incapable of charging to the different rooms. When ordering anything at the bar you were never asked to sign for it and they didn't check rooms, they didn't want you to pay cash or even settle daily so was quite confusing at the end of week remembering what we had when.
The hotel is nice and quiet, it does look idyllic and if the food, cats and the payment system were sorted it would be a great little place to stay for a nice relaxing holiday.

Authentic Moroccan Haven
martharoseevans

This was my second visit to Marrakech, a group of 4 of us came to celebrate my 25th birthday. Having stayed in an absolutely beautiful riad in the centre 5 years prior, this place had a lot to live up to.

Minuses
- Unfortunately on arrival there was a mess up with the free transfer but the staff were very gracious & paid for the incurred taxi fee.
- The hotel is a little far out & unfortunately there is only a free drop off shuttle service to the city centre at 10am & return shuttle at 6pm from the city centre. A little disappointing there aren't more transfers as costs do mount up - I would suggest for the hotel to look in to this.
- Not the most restful sleep, but only owing to the call to prayer which is completely out of the remit of the hotel - it was so much worse.

Pluses
- Lovely, friendly & attentive staff. They were so happy to help, for instance: they organised a free mini cooking course for us (we had to pay for the food) & delivered it to our room to eat on the terrace which was absolutely delicious - some of the best of the trip!
- Absolutely stunning setting which was really serene (when the bar wasn't blasting music). Admittedly, on first approach, hoping the driver would drive on... its not the most attractive surroundings but once inside & on the upper terraces all is forgotten. It truly is a little haven.
- Facilities - it would be very easy to spend a whole day at the hotel & not need to leave. Theres an on-site spa which is very reasonable for instance.
- Peaceful - the place wasn't overpacked & had a lovely boutique privacy vibe.
- Aesthetically pleasing - of course this is completely objective. If you're looking for an ultra luxurious experience Caravanserai is not the hotel for you. If you're not fussy & can forgive the small shortcomings i.e missing lightbulbs you will absolutely fall in love with the charm & the fantastic staff.

Will absolutely visit again with a larger group next year or perhaps even just take my mum!