Radisson Blu à Disneyland® Paris
What We Love
- Stay right by the magical sights and sounds of France's popular theme park, in a family roomThe peaceful location, but still only a 10-minute shuttle bus to Disneyland® Paris
- Making the most of the hotel's indoor pool, sauna and steam room after a busy day at the parks
- Dining on continental deliciousness on Pamplemousse restaurant's terrace in sunny weather
Disneyland® is always magical for kids – both the young and young at heart. Located on the manicured greenery of the Disneyland® Paris Golf Course, a mere 10-minute drive from the theme park itself (thanks to the hotel’s complimentary shuttle service), the Radisson Blu à Disneyland® Paris guarantees easy access to fun-filled attractions as much as it does pretty and peaceful surrounds – perfect for those looking to spend a wild and wonderful day out, yet enjoy a good night’s sleep.
There’s a wellness centre on site with a fitness area, steam room and sauna, alongside an indoor swimming pool, so there’s plenty to keep yourself entertained once the kids have gone to bed. Start your day with a buffet breakfast at La Birdie restaurant, before heading to Disneyland for a day bursting with fun and wonder. On your return, you could head to Pamplemousse restaurant for contemporary and continental cuisine, before retiring to your room for movies in bed.
How to Get There
This a lovely hotel with very spacious rooms. But the service that we received was very poor. On arrival, the reception staff were not very friendly both over the phone and in person. They had wrong information with regards to my booking and on two occasions, alleged that I had not paid for the room when in fact I had. The cleaning of the rooms was also quite inadequate. For two days the housekeeping staff did not remove some dirty glasses that we had used on the first night, they did not wipe down the tables or give us clean towels. On many occasions, the housekeeping staff would knock on our door asking us to leave despite us telling them that we were not yet ready to leave. Overall our stay was not pleasant and we felt very unwelcome at this hotel.
Great alternative to Disney hotels: nice swimming pool and garden, lovely rooms, great service by professional staff. Restaurants ok but could improve selection for intolerants. Very nice relaxing stay w small kids!
Unfortunately a nice hotel and otherwise enjoyable stay was ruined by the inability to control the hot temperature in our room, and the fact that the staff could/would not do anything about it. In hindsight I wish I had been more assertive and demanded a different room but we were travel weary and had the room full of all the things that come along with travelling with two children. I'll be looking to raise a formal complaint for at least a partial refund.
The hotel location is fine. The hotel accommodations are bad. You have to book for the bus trip to Disney and the train station, but the booking is completely useless. Basically everyone stands in front of the bus, and whomever get in first goes.
You would have to ignore any system/structure that you may be use to.
The rooms are terrible - see the pictures. The sofa was burned, the toilet missing buttons etc. You can hear more or less everything from the other rooms.
The service is not good. You can call after whatever e.g. water, and you’d have to wait for hours. Our room were missing pillows, sheets, and blankets. I had to call the service desk 5 times before something happened.
If you and your family are looking for a decent place, do not stay at this place.
As I begin to write this review, it’s our 2nd day at the Radisson Blu Hotel in Disneyland Paris.
I was so highly disappointed about the stay at this well known hotel. It’s definitely different to when we first visited it 12 years ago & other stays in Radisson hotels in other countries. The only good thing about this hotel is it’s close proximity to Disneyland Paris & it’s ‘free’ 10 minutes shuttle service to & from the Disney parks, which has to be booked in advance.
If you’re expecting a 4-5 star service from Radisson Blu.... don’t! You’ll get a mediocre 2-3 star service.
Checking in with 2 kids and making a full payment of almost €800 for our 3 nights stay. There was a small section at the reception with welcoming cookies & water which was a good start for guests arriving.
The check in staff assumed wrongly that the family room was for 3 adults, despite detailing the ages of the kids during in my booking. There was no acknowledgement or suggestion or explanation of the facilities available. After payment was taken & room card handed to me, I waited a bit to be told about the hotel facilities, but when the check in staff wasn’t forthcoming, I proceeded in asking questions myself about the spa facilities, swimming pool, kids activity etc.
No concierge service was offered to help with our suitcase and bags to the room, we lugged it ourselves.
Arriving at our room on the 2nd floor, room was a little far from the only lifts on the floor. If you have mobility issues, I would suggest asking for closer rooms to the lift. Walking up to the room I wAs very surprised to see the room cleaners attempting to clean several rooms at 3.30pm (check out us at 12). Approaching our room, there were empty bottles & trays of half eaten food strewn along the corridor which got me worried for a minute as it looked like our room wasn’t ready.
When we entered the Family room booked, it was as basic as it could get. Plain white bedsheets on the twin bed, sofa bed looking tied. I was a little disappointed as I assumed there would be a welcome pack for the kids in the room, as after all it’s a known Disneyland based hotel & it did mention this in our booking.
Food at the hotel was extremely overrated & pricey! The restaurant was not serving lunch at 3.30pm and we had to resort to the bar for food. No kids menu, a mediocre Club sandwich, cheese burger, fries and couple of soft drinks was almost €60.
I’m not quite sure the real reason why the waitress asked us to pay for our food before it was served to us at our table, her excuse was she was ‘finishing her shift in 5 minutes’ so wanted to wrap up, but almost an hour after whilst we were still there, she was still serving the patrons.
Staff are so rude unapproachable & unfriendly!
Room service was no better with very little option & over priced junk food. Burgers, chips, chicken nuggets, pizza from €15 - €29. Ordered what could be managed as appetising and edible for the kids and they forgot one of the items ordered in which I had to call room service to alert them. Room Service charge was levied on the amount.
Breakfast was ok with standard variety, you had to get your own Tea & coffee from the drinks machine, there was no table service of hot or cold drinks. You get everything yourself so if you have young kids you can’t leave at the table to grab something, the struggle is real! My older young daughter tried to help me get freshly made omelette alongside hers as I didn’t want to leave my younger daughter and our handbag alone on the table. She was told she could only get one omelette per person. How ridiculous! The next morning I attempted get get our eggs and it was actually 2 plates per person. The old man at the egg station was so rude & condescending to the guests in the line requesting for eggs.
I wanted to get Disneyland tickets for the kids and I, on our way to the hotel the day before, I noticed the ticket prices Radisson Blu had on their poster by their bus stop at the station. When we got to the hotel and wanted to reconfirm prices, the same posters handed to us, but noticed that they had increased the prices by €10 on the adult tickets. I found this quite deceptive as it made me wonder if Radisson is truly offering a ‘complimentary’ shuttle ride or already levied the €10 on the ticket price to include the price shuttle ride.
I ended up buying our Disneyland tickets on Picniq.com within a minute of logging in from the hotel, which was 30% cheaper on all Disney park tickets & included vouchers for 20% off Food, Drinks & Merchandise & Planet Hollywood in Disneyland, 15% off food & drinks at Earl of Sandwich & 10% off goods at La Vallée Village Designer outlet. WELL WORTH IT!
One of the many irritation for me was the fact that the hotel is well aware that 80-90% of its guests have children because its closest attraction of Disneyland & it doesn’t bother to have amenities like complimentary bottles of water in the rooms to welcome back guests from a long day. I made this complaint to the reception & I was nonchalantly told ‘nothing is free here you just have to pay for the water’. How rude!!!! I made it crystal clear to the receptionist that I’m well capable of paying for bottles water. I ordered 2 bottles as it was a very hot afternoon/evening back from a long day at Disneyland, I was charged €19 for 2 bottles of water, which included a €6 service charge.... in a room I paid £250 a night for?????
Everything about this hotel is dingy, tired looking and not worth the overpriced amount levied on it. From the unsanitary indoor pool (no life guards either) to the dingy overused dustbin in the bedroom to the cheap looking bed spreads & bad attitude of the staff!!
The cleaners inability of cleaning rooms properly is shocking! They only lay the beds, the bath & toilet are not cleaned properly. They don’t wipe the bathroom worktops or dust the rooms. The same visible toothpaste stains that were in the bathroom were still there when we got back despite waiting for the cleaner to finish cleaning our room when we got back at 2pm. Drinks stains were still on the table in the bedroom from 2 days.
When I complained about this at the front reception, there was a very nonchalant response of ‘oh ok’ and that was about it.
We will not be coming back to this hotel again nor will I be recommending it to my friends, family, colleagues. For the amount we paid, I would say add a little bit more money and get a full well deserved 5 star service from the nearby Disney hotels that will add a greater experience to your Disneyland visit OR pay less than we did and get a 4 star service from other nearby hotels that are rated higher than Radisson Blu.