Casa Madrona Hotel & Spa
What We Love
- Steps to excellent restaurants, wine tastings, galleries and luxury shopping in trendy Sausalito
- Views, views, views
- Easy access to San Francisco via Golden Gate Bridge or the fun ferry, which docks across the street
- Historic landmark: its eatery drew the likes of Warren Beatty and Dick Van Dyke, and one of the most famous photos of Pink Floyd was shot here
- Award-winning 3,000 square-foot spa
- Free locally sourced organic coffee in every room
- Read more about what to see and do in San Francisco and Big Sur in our magazine section
What To Know
- Free WiFi
- The hotel completed an $8 million renovation in December 2011 and in March 2014 debuted 11 luxury Mansion guest rooms, including a 5,000 square-foot mega-suite
- There is no pool, but water lovers can go on sailing and kayaking tours at the harbors nearby
- Valet parking is $24 a night
- A five percent hotel fee will be collected by Jetsetter at checkout
- Eco friendly
- Free WiFi
- Parking On Site
The first stop over the Golden Gate Bridge from San Francisco, picture-perfect Sausalito has always been an eclectic mix of international yachters, commuters, European tourists and workaday fisherfolk. It was this very bay that inspired Otis Redding’s famous song, and at Casa Madrona you’ll see why. The views of Richardson Bay from this hotel, based around an 1885 hillside mansion, are unbeatable.
Bed and Bath
Rooms in the historic mansion, renovated in 2014, mix historic Victorian architectural details (crown molding, carved fireplaces) with a spa-like modern design, from the serene nautical color scheme to organic bath products and rainshowers in the bathrooms. In the more modern building next door, the rooms skew traditional with dark wood, four-poster beds and a more earthy palette of chocolate, goldenrod and cream. If you’re looking to spread out, there are open-plan cottages and the over-the-top, 5,000 square-foot Alexander Suite with a sprawling outdoor living room, open air chef’s kitchen, private gym and a media wall made of nine flatscreen TVs.
The hotel is home to Poggio, one of the city’s best restaurants, which makes impressive use of local ingredients and produce grown on property in its menu of Northern Italian fare. The 3,000 square-foot spa has a menu of eco-conscious treatments incorporating organic ingredients like jasmine and aloe vera. There’s also a movie library and fitness center.
In the Area
The Bay Area has access to some of the world’s best seafood: Sausalito’s Fish restaurant is at the cutting edge of the sustainable fish movement serving its fresh fare on a waterfront deck or indoors by the fire, while renowned Sushi Ran offers some of the top sushi this side of the Pacific. Hundreds of miles of the state’s best trails are nearby on Mount Tamalpais (Mount Tam to locals), and Muir Woods offers a chance to hike amid the majestic redwood grove. At the top of Angel Island, the “Ellis Island of the West,” there are commanding 360-degree bay views. If you’re more interested in getting on the water, book kayak or sailing tours of the bay. Kids will go crazy for the Bay Area Discovery Museum. Nestled just under the Golden Gate Bridge, the museum is packed with interactive exhibits, an art room, a wave lab and even a buried ship. The hotel is a great jumping-off point for wine country; several companies offer chauffeured wine excursions via luxury bus or private limousine.
How to Get There
This is probably one of the best hotel in Sausalito. Located right at the famous harbor where you can take the ferry to San Francisco, the hotel is within walking distances to all shopping and restaurant the area can offer. Better yet, right at the hotel, there is a Poggio restaurant where you would have breakfast offer the best foods and service in town! The hotel decor was pleasant and contemporary. Room was sufficiently large, nice and clean! Very nice bathroom amenities! Receptionist staffs when I checked in were very helpful and nice! From the hotel room, you would have a nice view of the harbor and the waterfront.
We had such a great experience at Casa Madrona for an intimate New Years Eve Celebration. It was a perfect getaway from our home in San Francisco. Spectacular views and dinner at Poggio was a perfect way to usher in The new year. A very special thanks to Mayra, Veronica and Kaela. They were all fantastic and helping me with a request at the front desk.
My office is based nearby and I stayed here one night for work. While the room was nice, clean and spacious. The bed was unfortunately very uncomfortable and for this price point there is absolutely no customer service.
My company has a corporate rate (a small, 10% discount I believe) and when I made the reservation I asked them to apply this. They claimed they couldn't find it but would get back to me. They never did but happily booked my room and charged my cc. When I arrived I reminded the staff that I had a corporate rate that needed to be applied. She looked at me like I was speaking a different language, made some random note on a post it and said she'd follow up which she never did. The next morning at check out the same scenario played out. The staff had no idea what I was referring to and said that they would hold off on sending me an itemized receipt until they could apply the discount but were of course sure to complete the charge on my cc with no receipt or follow up sent.
I stayed on October 6th and emailed them on November 30th recapping my situation and asking for a receipt for my expense report. It's currently December 16th and after 3 emails and messages left, I have not received a single reply. I am now turning to writing a public review because I'm not sure what else there is to do.
This is a beautiful property but it is obviously not being run as such. For this price, I would expect a competent staff that follows through on guest's requests especially for bare minimum items like a receipt for their stay. I can safely say that I will never be staying with this hotel again and will not recommend my company list it as an option for business travel.
Casa Madrona is perfectly situated and accessible for a stay in Sausalito. It is the only place we will stay for our annual visit. Some rooms have spectacular views, but all are very nice. We have been returning to this hotel every year for the past 4 years. The staff is always helpful and friendly, service is excellent.
No one available to deliver baggage to our room.Shower seal broken leaked water on bathroom floor paintwork requires attention, curtains needed fixing. No room service to change sheets and towels or provide fresh milk or coffee.Hotel has a good location but has gone downhill badly since we stayed last.Management need to pay attention and rectify the situation.