GPRO Valparaiso Palace & Spa
What We Love
- A scenic five-star stay at a high-end spa resort overlooking the Bay of PalmaThe hotel's state-of-the-art spa is Mallorca's largest
- The location, combining city, beach and a huge expanse of tropical gardens
- Taking a dip in the enormous swimming pools if the sun's out
What To Know
- There's a Turkish bath, sauna, ice cave and aroma showers at the spa
- The seafront property also features palm tree-lined gardens
- It's a 10-minute walk to the beach
- Free WiFi
- Handicap Accessible
- Parking On Site
Located in Palma de Mallorca, GPRO Valparaiso Palace & Spa is minutes from Mallorca Casino and Porto Pi Centro Comercial. This 5-star hotel is within close proximity of Port of Palma de Mallorca and Pilar and Joan Miro Foundation in Mallorca.
Make yourself at home in one of the 174 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and a hair salon. Guests can catch a ride on the shuttle (surcharge), which operates within 150 meters.
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
How to Get There
Situated on a hillside and in immaculate grounds on the outskirts of Palma, a short taxi ride from the old town. Large comfortable rooms, fantastic pools and a great breakfast. The hotel was very peaceful, never seemed very busy. Staff all very helpful and friendly.
We had a lovely stay recently. Rooms are a little dated but spacious and comfortable, and the views from the sea view side of the hotel are magnificent.
The facilities are great, two huge outdoor pools, lovely spa.
We added breakfast every day which was well worth it, huge selection & very tasty.
99% of the staff were very helpful & friendly.
We had a lovely glass of cava on arrival.
This would be a 5 star review but when we asked if we could check out 1 hour after the designated check out time of 12pm, we were told there would be a charge of €30. I can understand this if we wanted to stay until the evening, but given that we spent a considerable amount of money there, and the hotel wasn't even half full, it was disappointing that a little bit of flexibility wasn't shown.
So all in all a great stay but it's the little details that make a hotel worthy of 5 stars.
The hotel is situated on a hill with a commanding view of the sea and port. The check-in experience was lovely, with a glass of fizz offered and all staff being very smiley and welcoming.
The room (we were in 415) had an incredible view of the sea that was definitely worth the upgrade cost. The rooms are a decent size, but getting a little tired and probably in need of an upgrade. Tea and coffee facilities are not offered as standard, but we asked for a kettle and had one delivered straight away.
The pools, spa and grounds are beautiful, but again a few little points let the hotel down. For example, a few things in the spa didn't work and on the Sunday we enjoyed cocktails by the lower pool and the next morning the empty glasses were still by the sun beds (not 5* quality).
Our general experience of the staff was great. Almost everyone had a smile and said hello and all requests we made we dealt with promptly, with one annoying exception. On the morning of our departure we asked if we could stay in our two rooms for 60 extra minutes - this was met with a request for us to pay €30 extra per room. Given the rooms were not booked for that day (we checked) and that we had spent nearly €3000 euros between us on rooms, food & drink this seemed ridiculous and again not worthy of the 5* hotel status (we have never been charged for this request at other Spanish 5* hotels like the Mirador or El Duque in Tenerife). It is understandable if you want to hang around all day, but not for 60 minutes. (We were told it would be the same even if we stayed for 30 minutes!). Little things like this take the edge of an experience and when you are paying a premium you expect some flex.
We paid the €19 per person supplement for the breakfast and it was well worth it. Loads of choice, including omelette and smoothy bars and again the staff were helpful and welcoming and the food was plentiful and really high quality.
Overall, a really nice hotel, with lovely staff and great grounds. The few annoying things mentioned above did not distract from an overall positive experience, but it would be good if hotels that claim to be 5* really focus on the small things, as these are the areas that truly make the difference in a guests experience.
Very nice hotel allow certain things could be better. Checking was not five star. Kept us waiting a little too long and staff kept breaking off dealing with us to have conversations amongst their selves.
Beautiful grounds and swimming pools, great grooms with lovely views. But we found there was a lot of noise from the corridor could do with some better soundproofing around the door.
Also be aware very very expensive I believe the breakfasts are €28 and we actually laughed when we saw a ham sandwich in the restaurant for €12 drinks also very expensive. Hotel also a little remote with very very steep hills , if like us you enjoy a walk bear this in mind
This five star hotel is even better than the one I stayed in, during my visit to Washington DC (frequented by congressmen/women).
The hotel staff, from the Porter that met us from our taxi, to the receptionists, restaurant waiting staff, cleaners to Concierge advisers - were all excellent (consistently).
They were welcoming, friendly/personable and genuinely helpful.
Our room, a corner suite on the third floor , had everything that one could ever have required. Twin basins, bath and wet-room shower, coffee maker, kettle, effective air conditioning, a "sweep-around" balcony (giving a sea view, and overlooking Majorca's Cruise-ship Port, Palma Cathedral and Bellaver Castle).
Dressing gowns & slippers; Ironing-board and iron etc. also provided.
An ice-bucket with a "complementary" bottle of wine and still water was left for us, on our arrival (the wine was given to our cleaner - as we are "total-abstainers").
The room cleaner left us two chocolate biscuit bars each night. Cleanliness and strict hygiene standards were maintained in all areas of the hotel; inside and outside.
The Breakfast and dinner restaurants were well designed and the service was excellent. Every meal was superb! Food, quantity and quality, was excellent.
The Breakfast buffet, was from 7.30 to 11 am - and dinner, from noon to 11 pm.!!
Generally, dinner doesn't start until 7:30 pm. This flexible timing was great for us, as my wife and I like to dine early (now that we are "elderly").
Two sheltered outdoor pools, on two levels, with a very good supply of sun-beds, and a pool-side cafe/bar made relaxing in the sun a delight. Three tennis courts were also available.
The hotel has one of the best Spa's, and indoor-pools, that I have ever experienced! Facilities/treatments and staff were superb.
One could have comfortably stayed at the hotel for a week, without the additional "effort" of shopping or sightseeing!
For elderly guests, the only slight disadvantage was that the hotel was situated on a very steep hill (however with the advantage of a superb view over the Marina, Cruise-Port, the City of Palma - and the sea). We took taxis everywhere - as these only cost from 7 to 10 Euro - depending on our destination in Palma.
The hotel is also very close to one of Palma's largest shopping/entertainment centres - and a small shop is only a five minute walk away (down a steep hill).
Highly recommended - especially for the fit and active.