Club Hotel Tropicana
What We Love
- A peaceful all-inclusive stay in Mallorca, with charming chalets, a pool and activitiesThe superb location, directly overlooking the sheltered golden sands of Calas Domingos beach
- Charming chalet-style accommodation means blissful privacy throughout your stay
- Choosing all-inclusive takes all the stress out of your holiday
The Balearic isle of Mallorca in the Med has long been a holiday favourite, popular for its sunny climate, sparkling seas, attractive coastline and laid-back locals. A real crowd-pleaser is Calas de Mallorca on the east coast of the island – a family-orientated, low-key resort serving up three sandy beaches, various watersports and numerous bars and shops.
A little way out of town, set among extensive palm, olive and pine-strewn grounds overlooking the golden sands of Calas Domingos beach, is Club Hotel Tropicana – a peaceful all-inclusive find that boasts the feel and ambience of an exclusive upscale establishment.
Having just emerged from a smart new refurb, guest accommodation comprises a collection of charming chalets scattered throughout the gardens, making a refreshing change from the more typical block-style buildings elsewhere in town. Peace and privacy here are a given, and you’ll find plenty of quiet corners on the grassy lawns to kick back and relax in.
Swim serious laps in a large outdoor swimming pool surrounded by plenty of sun loungers, or it’s just a couple of lazy steps onto the beach, where you can take a refreshing dip in crystal clear water that’s often teeming with fish. Up the action ante with a set or two of tennis on an elevated sea view court, or enjoy a spot of mini-golf, volleyball, archery or shuffleboard.
A lively animation team will take care of evening entertainment too. Add to this a tasty selection of buffet fare and a roomy terrace bar, and you have all you could wish for a supremely pleasant stay.
How to Get There
second year we have been to this complex and its one of the best holidays we've had. staff are lovely from cleaners up couldn't meet a more friendly lot of people. entertainment team are amazing, miguel is in charge and has the best team we've ever seen. excellent shows every night and professional shows as well. everything was so good we never left the complex. would not hesitate to recommend this hotel, the food is wonderful a good choice for everyone and the desserts are to die for, wouldn't hesitate to go again. eileen bolton
We booked this hotel for our honeymoon because it looked like it was set in beautiful part of Majorca and we were not disappointed.
When we arrived they were very welcoming in the reception, gave us all the informaiton about the resort and a map to find our little bungalow. It was a way from the reception, pool and dining room but we liked that it was quiet and there is a little taxi that ran every 5 minutes to take you to and from so if you had difficulty walking it was very handy. We liked the walk through all the gardens so only used it to take or luggage there and back.
The pool area was excellent, 25m pool so plenty of room and good for doing some lengths to work off the food and drink.
The dining room was large and there were several serving areas so never felt too busy and not much queueing. The food was great, they served a different roast every day. The beef and turkey melted in your mouth it was beautiful and tasty.
We were left a bottle of fizzy on our balcony of the room and the maids had made the towels into swans in the shape of a heart with petals on the bed. A note to take to the dining room that evening where they had reserved us a table which again had flowers on it, candles and another bottle of fizz. Great touch I thought as I am partial to fizz.
The animators worked tirelessly making sure everyone was included (if they wantedd to be). We were just happy to relax in the sun and swim. They also did a couple of shows which were okay.
The beach was beautiful and the sea as usual crystal clear.
The drinks were nice, mojito slushy nom nom... don't really need to say more!!
I would recommend this place to people with families as it is the perfect place with plenty of things to do and constant food, ice cream all day.
I will not return to this hotel as we like to go to different places but could not fault this hotel at all which was great.
I would have given this hotel 5 * but only for the fact that there isn't any air con in the rooms. There is a ceiling fan though. The staff can't do enough for you and are very friendly. The food is excellent and varied. The beach is clean and well maintaned. Two sun beds all day on the beach cost us 12.40 euros. The pool area in the resort is well kept and the female life guard is exceptional at her job. There are ample sun beds around the pool area and on the gardens surrounding the pool and all over the complex. The entertainment staff work so very hard and their smile never slips, I also liked the fact that they do not pester you to take part if you don't want to - they have the approach just right. The drinks are very good and varied also. There are a lot of Spanish, Italian, French and German families there who were all very friendly, we never had a problem at all. I would highly recommend this hotel and think it is worthy of 4 stars not 3.
First thing is that this is a holiday camp - no two ways about it. If you like that, like carvery/buffet food and to have all your entertained laid on then no doubt you would like this. Unfortunately we don't. The Chalets were damp, the beds extremely uncomfortable and the mattresses covered in a rubber sheet (which we later learned was not for children but the drunk adults!). I overhead one woman complaining the cleaners had left sheets for her to change her own bed after she had thrown up in it all night!! Yeah - a lot of drunk people. The door to our chalet didn't close properly and was often left unlocked by the cleaning staff. The shower was so high up (I am 5' 8') and just shot straight above my head, the water flipped from scalding to freezing. We were about as far from the front as could be - which suited us fine - we used the road to get to the beach as it was a lot quicker & shorter than the windy route through the complex and was a great running route each morning. I misread the Tropicana's webpage and saw reference to "gym" but that was actually the aquacise class that they referred to as aqua gym. They also said you can hire bikes, but they do not have bikes for hire - you have to go into Portocolom to rent bikes.
The woman selling trips said she could arrange bike hire, but just gave us a phone number and the people never called us back. We also were going to book some trips with her but she talked us out of all the trips telling us they weren't very good. We ended up walking into the town (5 mins) and hiring a car, which was much cheaper than the rental on the complex and we were able to get out and see the island.
I guess my biggest bugbear was the food which was pretty basic - as a vegetarian there wasn't much on offer. The food was very similar every day for lunch and dinner, we ended up skipping lunch after day 2 and went out for dinner a few nights to get some quality local food. The free drinks in the bars are served in the tiniest of cups - there is a sign reminding you of the impact of plastic straws on the marine life - but then they hand out hundreds of small plastic cups. The outdoor drinks dispensers are not chilled and the wasps were inside the nozzles, there was ice, but it filled up half the tiny cup.
The worst was that the main canteen closed at 9pm - i wouldn't normally eat out until this time and there tended to be a run of people in at about 8:45 so there were long queues for food and the salad had usually run out or dried up. Would hate to see how they cope in high season.
Breakfast was the best meal of the day - plenty of fruit available and the hot chocolate in the machine was surprisingly pretty good.
The snack bar didn't really have anything food wise and the ice cream was a Mr Whippy type thing in a really minute cup. The good thing was the water dispenser just outside so you could refill your water bottle there.
The best thing about the place were the staff who were constantly happy and friendly, the entertainment staff worked tirelessly trying to drum up enthusiasm for the activities they were offering and the cleaning staff were all very pleasant and always greeted you when you walked past.
We never used the bus which ran far more frequently than the 10 mins advertised and passed us with a wave many times on our morning run.
There were an awful lot of young (crying) children on the complex - who mainly stayed closer to the front in the priority rooms so if you want peace stay away from the front. This really didn't bother me and was actually quite entertaining!!
The beach bar was being rebuilt when we were there - might have been open the 2nd week but we spent that week mainly over on the west side of the Island - which we far preferred.`
We took a trip out to Santanyi market and watched the pickpocketers in action!!
We paid for Wifi - which covered 3 devices, but they didn't tell us until we bought it that you can only get wifi at the pool, reception and beach.
Great, attentive lifeguard on duty - she kept a close eye on the young children when they were playing on the side of the pool near the deep end - never stopping them but being there if she was needed - a really good attitude I felt.
So in summary this place is a bit Marmite - you either love it or hate it.
This is NOT a Hotel as I understand the term
It's a HOLIDAY CAMP and a very good one
We needed a relaxing break, first time All Inclusive.
Rooms in blocks up to half a mile away up a steep hill
No Refrigerator, No drink making facilities, NO Air Con , just room and shower, adequate,apart from noisy ceiling fan, and continual low buzzing possibly from electricity supply all the time.
GOOD FOOD, GOOD STAFF, WI FI not included and not available in accommodation or by pool. BAR on the Beach additional and pricey, Loungers and parasol on beach additional.
If you want HI DE HI with a half mile walk for meals (there is a shuttle bus) but beware of break times...this is the place....but we are stuck here till Monday...The Jet2 rep was courteous but ineffectual She said there were lots of similar complaints last year but not so many this year? Its June....perhaps the ad should be very specific.