Park Hyatt Mallorca
What We Love
- Getting ferried up the hill in a golf cart
- Ordering room service with an app, pre-loaded on the room tablet
- The TV recessed in the bed frame, where it can be hidden when not in use
- The buzzer you’re given at the pool; just press for service
What To Know
- It’s 47 miles from the airport to the hotel, which takes about an hour
- Free WiFi
- Getting around the resort requires going up and down stairs, although you can always request a golf cart
- Free WiFi
- Kids Club
- Parking On Site
When opening its first hotel in Europe, Park Hyatt clearly decided to go big or go home—and they didn’t go home. This 2016 opening, perched up a hillside on the Cap Vermell Estate, is far from tourist-centric Palma. The design was based on a traditional Mallorquín village, so rather than a single monolithic structure, the hotel is a cluster of pale stone buildings that cascade down, through a series of steams and small paths, to the “town square” of four restaurants and pools. In the winter, things can be quiet, which makes it feel like an ultra-exclusive getaway. Rooms are modern, with private terraces and views of the sunny and verdant Canyamel Valley. This being a Park Hyatt, there are plenty of nice service-y touches: if you eat at the restaurant at the Cap Vermell Beach Hotel, for instance, the bill can be directly transferred to your room, and the hotel will shuttle you to and from the beach. Since the resort feels so secluded, you may not want to venture out for meals, but the restaurants—particularly the Tapas Bar, which has a terrace lined with olive trees and a menu of up to 20 cheeses, and Balearic, where island-style breakfast potatoes come in Le Creuset pots—are up to the task. You can also buy the locally harvested salt used by the hotel, Flor de Sal d’Es Trenc, from the small hotel shop.
In the Area
The Park Hyatt is a few minutes’ drive from Canyamel Beach, which guests will want to visit in the warmer months. Cala Torta, a little further on, is usually less crowded. There are also many hiking paths near the hotel; ask reception to direct you to the best viewpoints for seeing the sea. Bou Restaurant, a 20-minute drive south, is a Michelin-starred spot helmed by Tomeu Caldentey who puts together tasting menus of modern Spanish food (book ahead). A short drive or 30-minute walk west of the hotel will bring you to the Torre de Canyamel, a 13th-century tower that now hosts art exhibits and concerts.
How to Get There
The good things are; the staff who have a great attitude and always want to help. The rooms which are a great size and extremely well fitted, the WiFi, the hotel itself which is like new and the free access to the next door country club, also as good as new. On balance I would probably come back. But there are real issues that at these room rates shouldn’t exist.
The service is the kitchen/restaurant at lunchtime is slow and some food arrived cold.
The hotel ran out of still water at the pool. It’s 3pm, we left the room at 9am and I’m struggling to get my room cleaned and the towels replaced. Not a 5 star experience sadly. The issues are my reason for awarding 3 stars in my review.
5 Star everything.
Caring customer service; everyone knows my name and if they don’t immediately, they remember my name the next time they see me.
Treatments at the lovely spa were perfect. It is really a gorgeous setting and you may choose your tea and your music in your treatment room. Lovely touch.
There was an error in my reservation and I was upgraded to a jaw dropping suite.
Breakfast buffet delicious and beautiful. Guest services staff top notch. They’re going to have to drag me out of here kicking and screaming. Will return with kids and friends.
This was our first time in Palma de Mallorca. The hotel is outstanding in everything! Staff, room, services and facilities. You will quickly fall in love with the magic this hotel has to offer. I am coming back next year!
We experienced a fantastic stay at the Park Hyatt while visiting Mallorca in June. Staff was excellent and were immediately available to assist us with any questions. I would encourage you to utilize the concierge as well. Beautiful hotel and setting. Excellent.
Just crazy that they wouldn't come to a fair settlement on their laundry services which I expected would be expensive. It's sad to have ruined an otherwise fabulous experience over the rip off of literally 1 load of laundry and charging $350 - just crazy. Buyer beware here!!!!