Ma’In Hot Springs
What We Love
- Daily breakfast is included in the Jetsetter rate
- A masterpiece spa that uses local ingredients, such as olives and dates, for treatments
- Natural hot springs that cascade into the pool
- Excursions to Petra, Wadi Rum and the Dead Sea can be arranged with the hotel
- Multiple dining options, including traditional cuisine in a Bedouin tent
- Creative cocktails at the Brown Bar
What To Know
- The hotel is an hour from Jordan’s capital Amman; the journey is beautiful, but the area is isolated
- Some restaurants aren’t directly onsite; Panorama is about 15 minutes from the resort
- A mandatory charge applies for gala dinners on Christmas Eve and New Year's Eve: $117.55 per adult, $59 per child aged six to 11 (payment will be collected at the property)
- Room decor is very simple and understated
- The desert heat can be scorching; prepare to spend a lot of time in the pool
- Transfers from Amman cost roughly $90 per car, each way
- Free WiFi
- Parking On Site
When you stay at Ma’In Hot Springs in Ma’In, you’ll be within the region of Enot Tsukim Reserve.
Make yourself at home in one of the 97 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have separate bathtubs and showers and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features include complimentary wireless Internet access and concierge services.
Enjoy a meal at a restaurant, or stay in and take advantage of the resort’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
How to Get There
Lets be honest this place is not a 5 star hotel, so let me warn you that if you expect ‘Dubai’ or Europe 5 star level of hotel and service you will be disappointed. However if you come with an open mind and take it for what it is namely a so called developing country with its current ability to charm and service tourists (and this is generally speaking about the whole experience at this hotel) you will have a pleasant stay. What I do have a big problem with however is beeing charged prices that are far beyond what this hotel can and should command - takes away some of charm immediately.
We loved our stay here, the room was beautiful and comfortable. Staff were friendly and pool is beautiful! As mentioned before the resort it a little run down (eg. the gym equipment is falling apart), perhaps that needs to be reflected in the prices which still remain very high, but it was very relaxing and we really enjoyed our stay).
One flaw - all water is chargeable even when paying for the buffet dinner - which is a pain when you are in the middle of nowhere in the boiling hot sun and it is $4 a bottle. Water is not even free at the pool.
Stayed for four nights. This hotel is very tired and in need of some tlc. You can imagine it was once a hub of luxury, but now everything needs fixing, the running machines, limited comforts in the room, the sun beds are broken and the pool needs a good clean.
That said the food is outstanding and service spot on
Directions from google to get here are fairly simple, the route is quite scenic as well. believe this is the only hotel within Ma'in hot springs so if you just want a day pass to the public springs (not recommended).
Check-in was a bit slow as there are only two desks sorting out check-in/out processes. We were given a lovely tour while waiting for the suite was ready.
The suite itself was very spacious, with multiple balconies and an amazing view of the hot spring. The furniture is acceptable and suits the resort theme and the bed was extremely comfortable. My two complaints about the room are that the lightning is extremely poor (I understand it is a resort but this comment includes the bathroom too). And there are no sockets next to the bed to charge your phone.
The bathroom is spacious with both a walk-in shower and a bathtub. Hot water is available quickly, and the water pressure was perfect. However I would say that the are not enough towels and no bathrobes offered. Also thee bidet drain mechanism was broken and so it would just fill with water.
Room dining options are limited and rather expensive but it was ok taste wise.They also took so long to answer the phone, like 20 min of constantly trying to call them.
So I recommend dining at the a la cart restaurant for better variety and value, as the food was delicious. But the staff are not that professional, like the menu was not handed to us and just thrown at the table, dishes were slammed, drinks were not poured out, other guests had to get up and ask for service themselves.
The breakfast buffet was absolutely lovely with good quality and variety of food, although the presentation was slightly lacking. We really enjoyed it.
The pool itself was very enjoyable yet it is insanely warm, the guy told us it is at 45 degrees C. The towels handed out are very small and not very clean. And the sun-beds need replacing.
Out of three baths, only the family one was open due to rock slides. At the entrance no one told us so, even telling us about the main Hot baths baths available inside. still paid an absurd 15JD per person for entry. On the way back, no one showed their faces to own up for the scam.