5.0
Excellent 871 Reviews
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What We Love

  • Jetsetter 2015 Best of the Best Finalist: Best Design
  • Rooms and suites with vast floor-to-ceiling windows overlooking Patagonia’s stunning fjords and mountains
  • Delicious meals prepared by awarding-winning chef, Laurent Pasqualetto
  • A charming in-house boutique that sells fine Chilean and Bolivian woolen products, silver jewelry and handcrafts
  • Guided tours in the hotel explaining the industrial building’s fascinating history
  • The hotel is conveniently located near many of Patagonia’s most popular tourist destinations, such as Torres del Paine National Park
  • Outdoor excursions organized by the Singular are very popular and should be booked a day or two in advance

What To Know

  • Full-board rate includes three meals daily (including lunches on excursions), round-trip airport transfers and daily activities, with a choice of 20 tours through Torres del Paine National Park, kayaking, horseback riding, glacier boating, wine tastings and more.
  • The Singular closes from June through August
  • Because of frequent severe high winds, boating excursions are frequently delayed or postponed
  • There is no business center or public computer for guest use, and limited wireless connectivity
  • Airport transfers to the Punta Arenas airport can take up to three hours by car and can be arranged by the Singular (though they are a bit pricey); book the Full-Board rate for the included transfer

Amenities

  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

The Review

Located in Puerto Natales, The Singular Patagonia is by the sea and close to Puerto Natales Casino and Plaza de Armas. This 4.5-star hotel is within the region of Mylodon Cave Natural Monument.

Make yourself at home in one of the 57 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 100 meters.

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Puerto Natales? This hotel has facilities measuring 8611 square feet (800 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

How to Get There

The Singular Patagonia
Km 5 Norte Puerto Bories
Puerto Natales, undefined Chile

Reviews

Singular Patagonia - a lesson in mixing heritage preservation with luxury
Global_vagrant

A belated review after our stay in April, this is a highly memorable luxury property worthy of our recognition. All the expected high-end amenities and services were available and at an excellent standard. What makes this hotel special is its heritage and the efforts that have been made by the Singular Group to restore the former meat packing factory in a sympathetic manner, highlighting the late 19th and early 20th century architecture and industrial machinery. All the while not scrimping in the investment and provision of the facilities required to create a luxury atmosphere with the highest comfort levels. An inviting retreat after long days touring the wonders of the Torres del Paine National Park.

Highs
- Fabulous well-proportioned room with sensational views across the water expanse and mountains around Puerto Natales with impressively sized floor to ceiling windows.
- The fun entrance by funicular railway from car drop-off to the main hotel area and the bedrooms.
- Exceptional day tour provided by the hotel to Torres del Paine National park.
- Sympathetic building restoration while the presentation and exhibition of the original industrial engineering equipment has been remarkably well done.
- Cosy restaurant and bar setting with the large open fires.

Lows
- Felt that F&B offering was a little below the expected standards. Waiting staff were highly attentive and friendly however, cuisine on a few occasions did not hit the high levels and breakfast service all a bit hasty and the serving process ill conceived.

If your time for visiting Chilean Patagonia is limited, I would highly recommend staying at the Singular rather than a hotel within the National Park as firstly this is a pretty special place, but also because it considerably cuts down the transfer time from Punta Arenas, which facilitates a more relaxing stay, while a tour of the park is relatively easily accomplished from the hotel. All the while, great views of the surrounding landscape and essence of Patagonia are fully captured.

One of a Kind
Dartmouth06

I dare say that the Singular Patagonia is one of the most unique places to stay in the world. It's fascinating how they were able to integrate a hotel into a historic sheep-processing plant with such beautiful results. The public areas feature the original brick walls and industrial machinery, while the guestrooms occupy the former cold-storage wing but take on a newer vibe. Our room was spacious, well-appointed with a comfortable bed and large bathroom, and showcased a breathtaking floor-to-ceiling view of the fjord and mountains. Once you get past the fact that you're sleeping where thousands of sheep carcasses used to lie, it really is an amazing place to lay out and watch the clouds go by.

The hotel restaurant was outstanding. We normally don't opt for half-board, but in this case it was a great value and I'm glad we did. Although we never got tired of the selection, if this does happen I would suggest asking about the asado-themed dinners, and/or checking out the options in Puerto Natales which is a 10-minute (6-8 USD) taxi ride away. We also took a cooking class where we learned to make empanadas, and that was a great experience.

Speaking of activities, the hotel offers many different excursions for both the active and laid-back traveler. So even with its wonderfully isolated location, you never feel bored. I would recommend a guided tour of the hotel grounds for anyone who is a history/architecture (or engineering?) buff. And of course, Torres del Paine is a must if you have never been before. However, don't feel compelled to limit yourself to the options offered by the hotel. We decided that none of them matched what we wanted to do (moderate hiking with a close-up view of the Torres/Cuernos), so we rented a car in town and designed our own itinerary. Kudos to the excursion staff for not pressuring us to go with them, but instead giving expert advice to help us pick a route that was more to our liking.

A couple of minor complaints: first, the swimming pool was freezing cold even in summertime. Also, the turndown service would always leave a card about the hotel's history on the bed. Yes I am a nerd and enjoy reading about this sort of topic, but even I would have appreciated something more useful and/or edible. Overall however, there were no major problems and I truly enjoyed my stay at the Singular.

Great restoratione d
EMIELANDMARLEEN

Stayed here 3 nights in april, attracted by the nice restored place.

When you arrive at the hotel, it doesn't look
‘ like a hotel. First there is a reception in an old restored sheep stable. Friendly reception, where they take care of your luggage.
Next you go to a higher level by some steps or by a nice open air elevator and you arrive at the main reception. This is located in the main building, the restored fish factory.
In this building you will find the restaurant, a bar, a small shop and a museum with the machinery of the old factory
After a friendly welcome, you go to your room, located in a new building. 56 rooms, 3 floors

For us the rooms were a bit disappointing. Yes, the rooms are spacious, with great views on the waterfront, great comfortable bed, large bathroom, lots of storage...
But the atmosphere of the restored main building was missing in the room
It is a great room, you will find in many upscale hotels, but not what we expected

Restaurant is in the main building and is cozy , with a fireplace and dimed light
Great food, lots of dishes and friendly staff
Since this hotel has 56 rooms, the restaurant may get busy and noisy in main season
Also all these people using there smartphones and tablets spoil the atmosphere with the lights of there screen.
Please enjoy your dinner and your party and leave the phones in your room

Breakfast is great and you have a lot of choice.
Bar service was no that good

Hotels offers trip close to the place, lr to the NP
We did the waterfront trail and the condor trail
Both nice and not that difficult

You can walk into town by the waterfront in about 45 min