5.0
Excellent 844 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Jetsetter 2015 Best of the Best Finalist: Best Design
  • Rooms and suites with vast floor-to-ceiling windows overlooking Patagonia’s stunning fjords and mountains
  • Delicious meals prepared by awarding-winning chef, Laurent Pasqualetto
  • A charming in-house boutique that sells fine Chilean and Bolivian woolen products, silver jewelry and handcrafts
  • Guided tours in the hotel explaining the industrial building’s fascinating history
  • The hotel is conveniently located near many of Patagonia’s most popular tourist destinations, such as Torres del Paine National Park
  • Outdoor excursions organized by the Singular are very popular and should be booked a day or two in advance

What To Know

  • Full-board rate includes three meals daily (including lunches on excursions), round-trip airport transfers and daily activities, with a choice of 20 tours through Torres del Paine National Park, kayaking, horseback riding, glacier boating, wine tastings and more.
  • The Singular closes from June through August
  • Because of frequent severe high winds, boating excursions are frequently delayed or postponed
  • There is no business center or public computer for guest use, and limited wireless connectivity
  • Airport transfers to the Punta Arenas airport can take up to three hours by car and can be arranged by the Singular (though they are a bit pricey); book the Full-Board rate for the included transfer

Amenities

  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

Located in Puerto Natales, The Singular Patagonia is by the sea and close to Puerto Natales Casino and Plaza de Armas. This 4.5-star hotel is within the region of Mylodon Cave Natural Monument.

Make yourself at home in one of the 57 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 100 meters.

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Puerto Natales? This hotel has facilities measuring 8611 square feet (800 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

How to Get There

The Singular Patagonia
Km 5 Norte Puerto Bories
Puerto Natales, undefined Chile

Reviews

5.0 Excellent 844 Reviews
Long way to the park, but worth it...
Reviewed 5 days ago

The Singular was the last stop for us on a 2 week tour of Chile, and it was our first trip to Patagonia. Having stayed in a couple of great places immediately prior to the Singular, our expectations were high.

We really liked the place. Interesting concept being an old meat packing facility converted into a high quality hotel. The common areas like the restaurant and bar were great, really nicely fitted out in a ‘Soho House’ warehouse type style. Strangely, we found the bedroom a bit bland in terms of styling compared to the rest of the place and think that’s a bit of a missed opportunity. The view from the bedroom out on to the Fjord was impressive.

Staff and service were generally very good. The occasional moment when it took a long time to get served in the bar or at breakfast, but they were the exception rather than the rule. Reception staff were excellent and check in and out very efficient.

Extensive breakfast buffet, lovely fresh juices, eggs to order. Same restaurant menu for lunch and dinner, with a definite meat bias, and within that many lamb dishes. The bar food menu is reasonably extensive and can be used if the lunch/dinner menu isn’t varied enough. Good selection of wines, including by the glass.

We had a problem with a spa booking that wasn’t made as intended. Although it wasn’t really a big deal to us, this was resolved brilliantly by the management and without any complaint from us, they just did it, which was hugely impressive.

Most people come here to be active, and the fully included tours were brilliantly organised and the ones we went on were well executed with great guides. Although the hotel is some way from the Torres del Paine park, the trek to the base of the towers was well worth it. For us, it was a little surprising that there isn’t that much hard core hiking or trekking on the list of activities. Maybe that reflects the demographic of the hotel (we chose 2 of the 3 harder treks, and we were the only participants on both) but there’s still lots to do and you’re only 5K from Puerto Natales.

Overall, we thought it was a great place. Activities were high quality, and it’s a lovely place to come back to and relax after a tough day trekking. Only real downside is distance to the park if that’s where you really want to go.

A Magnificent Place To Stay
Reviewed 1 week ago

First of all this place is unique in its design and the architecture is excellent
Everything about this hotel is 5 Stars
The staff are very friendly and very efficient
The rooms are exceedingly comfortable and the facilities first class
Food is to a very high standard and the wine offer covers the Spectrum
We went on 4 tours and all were run very well with great information
Everything about our stay was magnificent

Finest Hotel We Have Stayed In
Reviewed 2 weeks ago

This is the finest hotel we have ever stayed in. We spent four nights here and were so impressed with the unusual design inside of a former meat packing plant; it was done to museum quality standards. Our room had full floor-to-ceiling windows that looked out over the water. The service was over the top perfect.

Hotel on site of meat packing plant
Reviewed 3 weeks ago

We went here just for the museum. Some original equipment and photos tell the story of the sheep processing plant that was here. Small booklet available in Spanish and English explaining the history. About 3 miles outside Natales. Now the location of a luxury hotel.

One of a kind
Reviewed 3 weeks ago

In preparing for our trip, the details of which were made by a couple with which we travel, I checked the hotel on google earth. Try it and see if your first reaction is less than excited. If you let that influence your choice of lodging, you are missing out on a great place.

As many other reviewers note, the hotel is a former meat packing plant with significant examples of the old machinery available for you to observe at close range. The rooms look out on the water with wall to wall, floor to ceiling windows. The restaurants and bar area are warm and comforting and the food of acceptable quality.

The excursions and guides are quite good. While we were there, the winds were very strong and we weren’t able to do the “navigation” expedition that had come highly recommended. Singular is located near the village (not sure of the correct term, but it is too small to be a city) of Puerto Natales. Puerto Natales offers some fun dining and shopping options. You can get there by cab for the equivalent of $6 or so, or by borrowing one of the bikes from the resort. It is an easy ride into town, but coming back is into the wind and much more difficult.