4.5
Very Good 1844 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A striking, contemporary Madeira hotel set right on the coast, with breakfast or half board
  • Being one of the first to stay at this brand new Madeira hotel
  • Wandering around the hotel's sugar cane museum and learning about the area's economic past
  • Staking out the spa to indulge in some quiet time

What To Know

  • This new hotel opened its doors in April 2015
  • It costs extra to use the spa
  • Guestrooms are spacious with a sleek design, but not all have waterfront views from the floor-to-ceiling windows
fountain water feature lighting

Overview

A relaxing stay on the island of Madeira at a striking, new hotel, with breakfast or half board

The Lowdown

Located in the North Atlantic Ocean, the Portuguese archipelago of Madeira is a treasure trove of scenic coastline, lush landscapes and beautiful beaches. When you’re not whale- or dolphin-spotting off the island, you could be marvelling at a majestic waterfall or pottering around a historic village. Needless to say, throughout its land and sea, country and town, this little island packs an impressively big punch.
Discover Madeira’s unique charms with an unforgettable stay at a brand new hotel, opening for 2015. Named after the island’s old sugar cane economy, Saccharum Hotel Resort & Spa is a boldly contemporary venture with a magnificent modern design. Built on the site where an old sugar cane mill once stood, Saccharum Hotel was created to complement its natural surroundings and sits proudly between the gorgeous mountains and the dazzling ocean.
As you might imagine, the facilities here are upscale and incorporate a heated indoor and two outdoor swimming pools, a spa and fitness centre, and a squash court. Four bars and two restaurants make up the chic eating and drinking options, and a terrace barbecue allows for al fresco dining with superb ocean views. Like the rest of the hotel, rooms are suitably sleek and incorporate the island’s affinity with sugar cane into their décor.

Rooms

Saccharum Hotel is home to 180 rooms, five suites and 30 apartments. Each are decorated to a luxurious standard, and adopt the area’s sugar cane heritage as part of their theme. Neutral tones meet dark woods with a decent dose of mood lighting for a relaxing stay.

Dining

Saccharum Hotel has four inviting bars to choose from, each offering their own unique ambience and a plethora of drinking options. There’s also a buffet restaurant and an à la carte restaurant to choose between. A terrace provides the perfect spot for a bite over those fantastic ocean views, and the barbecue is ready to grill the freshest of the island’s fish and meat.

Spa

You’ll get to be one of the first to retreat into Saccharum Hotel’s luxurious spa and leisure facilities. The massage centre and spa area provide some serious serenity, and you’ll find a heated indoor pool, two outdoor pools, a fitness club and a gym.

Location

Saccharum Hotel Resort & Spa is located in the Calheta region of western Madeira, an area that held weighty importance in sugar cane cultivation, and it’s this that gives the hotel its name – Saccharum comes from the Latin word for sugar cane. The hotel occupies the site of an old sugar cane mill, and fittingly houses a museum dedicated to this industry. Saccharum is located just 20 minutes from Calheta Marina and sits beautifully between the mountains and the North Atlantic Ocean.

How to Get There

Saccharum Hotel Resort & Spa
Rua da Serra de Agua, 1
Calheta, Portugal

Reviews

4.5 Very Good 1844 Reviews
Great hotel!
Reviewed 1 week ago

My husband and I loved the Savoy Saccharum Hotel but there are some recommendations as well to make it even better. I will start with all the positives:
1. The hotel location is great.
2. Extensive facilities including an indoor pool, the free shuttle service to Calheta, the gym and spa, the Alambique restaurant which serves great food and the variety at breakfast. There’s even a healthy corner and vegan options which you don’t find in many places.
3. The great customer service of the staff.
4. The cleanliness of the hotel.
5. The local food tour is really good and Udo delivers it really well.
6. The Portuguese lesson is a great idea and Judith is very knowledgeable and patient.
7. The staff at the cafe by the beach are very friendly and they make a lovely Espresso!
8. The hotel architecture and feel is cleverly done based on the history of the sugar cane trade.
A few things as recommendations for improvement:
1. The food options in the different restaurants is limited and also inconsistent.
2. The service is great in Alambique but slow everywhere else.
3. The entertainment needs improvement as there isn’t much atmosphere and might be worth having a live band (rather than a one man show) on a Saturday.
4. The local food tour was great but could be better by explaining what that includes as everyone thought they would be cooking but it was observing the chef cook local food. The other thing is that dietary requirements should be taken in advance as my husband doesn’t eat fish but they were kind enough to cook him a delicious steak.
5. Parking should be cheaper for hotel guests especially if they’re staying for more than a week.
6. The games room needs more games in it and maybe some music.
7. The indoor pool would benefit from some music as well.
But overall, we absolutely loved it and would definitely come back again!

The finest hotel of Madeira!
Reviewed 1 week ago

This is the second visit for us. We certainly will come back here! The staff is very friendly and helpfull. Breakfast is stunning, the same applies for the rooms. The hotel had around 250 rooms but if you are in the hotel you do not notice this because of how its build. The building itself is very detailled and carefully thought through. Build on a place of an old suger cane factory this topic can be found every where in the hotel. From the carpet to the machines or machine parts to your room. Its beautifull and I never saw a hotel like this before! Its better to rent a car if you stay in this hotel. The hotel itself is a rather quiet place and can not be compared to the busy hotel district in Funchal. Absolutely out favorite place! 'I"ll be back' :-), my wife also bytheway ;-)

Outstanding hotel with fantastic facilities and service
Reviewed 1 week ago

We stayed here for 5 nights and enjoyed every moment. The rooms are spacious and spotlessly clean. the service is impeccable -- they really try to meet your every need. For example, the hotel will prepare lunch boxes for you to take on hikes -- all for free. And they come by every evening to see if you need anything else in your room. The restaurants in the hotel are all very good -- I think we tried them all. the pools are also great -- especially the infinity pool. I hope we will be able to come back one day.

Beautiful hotel & excellent service.
Reviewed 2 weeks ago

Savoy Saccharum Resort & Spa hotel is beautifully set between the Madeira’s mountain and the ocean.

The entrance hall and reception it’s very impressive beautifully designed.
The room was massive with bathroom, living room, bed room and balcony.
Rooms were cleaned twice a day! And the bed sheet & duvet changed every day.
The garden rooms are quite dark as there is no much natural light coming through the windows especially in the morning.
Next time I will definitely book room with sea view to have more light in the room.

We have booked HB.
The food was very good different choices every day at dinner buffet.
The lunch was good too and at reasonable price.
Just the minor thing to mention during the lunch we have been waiting for a little while to be served.
Having waiting for a 15min I have kindly asked waiter that was cleaning table next to us if I can order food and he said ‘’just a moment’’ and start cleaning other tables first before he come to us. I was little bit surprised that cleaning tables was more important than the guest but as we were on holiday we wouldn’t mind waiting until other 3 tables were cleaned.

Good spa with Jacuzzi, sauna, pool steam room etc. Good massage so treat yourself while you there.
The floor near pool area wasn’t so clean with water spilled from the pool. Few people have slipped on the wet floor.
Staff should take care of the wet floor and wipe it more often as something bad can happen one day.

The view from pool on 8th floor is just breath taking so nice and relaxed.
You will need a car if you wish to explore Island. Hotel charge €7 per day for the outside and €8 for the inside car park.

I have to say that the hotel was better than we could ever imagine and we were having absolutely fantastic time.
Highly recommended to everyone.

Great hotel but!
Reviewed 2 weeks ago

My partner and i stopped here early may 2019, loved the hotel, rooms are great, we had been given a room at first that was very big and perfect all but there was no view only off the dark internal court yard area which was very dull, we ask if we could been moved and no problem we went to a room bright cheery with sea view, room was smaller but that we did not mind so very happy.The maid service for 7 days was superb room kept clean and fresh towels. The pools all superb with fantastic views. All in all great hotel just needs a little few things to get it perfect one being we eat in the casual bar for a couple off nights where they have live singers for you to watch that was very nice but the service was ok and food very nice the problem which we see and so did other people was the three young people waiting on the tables seemed to enjoy taking the micky out off clients once they had paid and was walking away they seem to of forgot as they was looking at the clients leaving guest was watching them , the chubby lad and girl was indeed enjoying it the other young man seemed a little less like he liked it i would suguest putting a more mature person there to keep a eye on them.
The lower pool bar during day you could hardly get served as there was noone there to serve you. Lastly we could not go anywhere for a walk to the harbour as it was closed due to workmen working on cliff face to remove dangerous loose rocks so they do not come crashing down on you which in itself i understand but this meant we could not go for a walk through harbour to bars or shops as it was closed off and to get from hotel you would need either car or use hotel bus to get to funchai which was €20 each, i guess this is more a tour opperator moan as they dont tell you this and the sad thing is some off the cliff came down on the resturant next to hotel and killed a poor young lady working there.
So in all hotel great.
Some of the young staff need to grow up and be mature

Food great, room great, little isolated if you have no car, would i go back? Maybe.