4.5
Very Good 1719 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A striking, contemporary Madeira hotel set right on the coast, with breakfast or half board
  • Being one of the first to stay at this brand new Madeira hotel
  • Wandering around the hotel's sugar cane museum and learning about the area's economic past
  • Staking out the spa to indulge in some quiet time

What To Know

  • This new hotel opened its doors in April 2015
  • It costs extra to use the spa
  • Guestrooms are spacious with a sleek design, but not all have waterfront views from the floor-to-ceiling windows
fountain water feature lighting

Overview

A relaxing stay on the island of Madeira at a striking, new hotel, with breakfast or half board

The Lowdown

Located in the North Atlantic Ocean, the Portuguese archipelago of Madeira is a treasure trove of scenic coastline, lush landscapes and beautiful beaches. When you’re not whale- or dolphin-spotting off the island, you could be marvelling at a majestic waterfall or pottering around a historic village. Needless to say, throughout its land and sea, country and town, this little island packs an impressively big punch.
Discover Madeira’s unique charms with an unforgettable stay at a brand new hotel, opening for 2015. Named after the island’s old sugar cane economy, Saccharum Hotel Resort & Spa is a boldly contemporary venture with a magnificent modern design. Built on the site where an old sugar cane mill once stood, Saccharum Hotel was created to complement its natural surroundings and sits proudly between the gorgeous mountains and the dazzling ocean.
As you might imagine, the facilities here are upscale and incorporate a heated indoor and two outdoor swimming pools, a spa and fitness centre, and a squash court. Four bars and two restaurants make up the chic eating and drinking options, and a terrace barbecue allows for al fresco dining with superb ocean views. Like the rest of the hotel, rooms are suitably sleek and incorporate the island’s affinity with sugar cane into their décor.

Rooms

Saccharum Hotel is home to 180 rooms, five suites and 30 apartments. Each are decorated to a luxurious standard, and adopt the area’s sugar cane heritage as part of their theme. Neutral tones meet dark woods with a decent dose of mood lighting for a relaxing stay.

Dining

Saccharum Hotel has four inviting bars to choose from, each offering their own unique ambience and a plethora of drinking options. There’s also a buffet restaurant and an à la carte restaurant to choose between. A terrace provides the perfect spot for a bite over those fantastic ocean views, and the barbecue is ready to grill the freshest of the island’s fish and meat.

Spa

You’ll get to be one of the first to retreat into Saccharum Hotel’s luxurious spa and leisure facilities. The massage centre and spa area provide some serious serenity, and you’ll find a heated indoor pool, two outdoor pools, a fitness club and a gym.

Location

Saccharum Hotel Resort & Spa is located in the Calheta region of western Madeira, an area that held weighty importance in sugar cane cultivation, and it’s this that gives the hotel its name – Saccharum comes from the Latin word for sugar cane. The hotel occupies the site of an old sugar cane mill, and fittingly houses a museum dedicated to this industry. Saccharum is located just 20 minutes from Calheta Marina and sits beautifully between the mountains and the North Atlantic Ocean.

How to Get There

Saccharum Hotel Resort & Spa
Rua da Serra de Agua, 1
Calheta, Portugal

Reviews

4.5 Very Good 1719 Reviews
Good rest!
Reviewed 2 days ago

Beautiful bedroom .. very relaxing with balcony over the sea! Very enjoyable breakfast buffet with plenty of choice and fresh fruit, cook as you desire omelettes and pancakes...good selection of cooked breakfast and eggs, the a la Carte restaurant is superb .. we were full with one generous main course, the staff are extremely attentive with special mention to the restaurant and reception ... the Pizzeria Naye up the hill behind the hotel worth a visit as well as the Biera Mar behind the other Savoy hotel along the way... we enjoyed the massage and reflexology in the Spa which included use of the Spa facilities ... very experienced therapists.... the pools indoor and outdoor very good along with plenty of places to sit and relax in the sun.

Amazing place!
Reviewed 5 days ago

We are currently staying here with my family and the staff have gone out of their way to welcome us. The rooms are amazing with wonderful sights of the sea and cliffs. The staff brought us a lovely plate of fresh fruit as a welcome package - a real treat and a fabulous place to unwind! Thank you for the hospitality!

Savoy saccharum
Reviewed 1 week ago

We had a room with partial sea view, and the room was very clean and nice. Room service and team were very professional. the rooms were very clean and the breakfast buffet was delicious. The weather was very nice and perfect for hiking and exploring the island.

Certainly not a 5* hotel
Reviewed 2 weeks ago

We were disappointed with our stay, after looking forward to it for months. Although this hotel advertises itself as a five star establishment, it certainly is not.
To be fair, the building itself is very beautiful. The common areas are nice and the rooms are large.
However, the quality and experience is reminiscent of a cheap all-inclusive resort, however, amenities are not included and you will be dinged significantly for extras.
Important things to note:
- there is construction at the marina, therefore no easy access to the town during the day as the road is blocked. All of the restaurants and shops within the marina are completely closed. This means you are completely at the mercy of the hotel for your food and drinks. There is very little to do in Calheta, you will absolutely need a car (parking is extra of course).
- the hotel has a few options for food. The ala carte Restaurante is overpriced and the quality is not there. Most of the seafood is frozen. The staff are lovely. The buffet breakfast is pretty low quality as well in terms of its offerings. If you want a latte or cappuccino that is of course extra.
- there are two tiers of guests. Premium and everyone else. Upon check-in you are informed that to use many of the services, you’ll need to pay an additional 60E per guest, per day. This included accessing the spa, the wifi that presumably works etc. Otherwise, in order to access the spa you pay 20Epp/pd and that’s just for the basics: hot tub, sauna, which most five star ( and even four star) hotels include as an amenity.
-the outdoor swimming pool is absolutely freezing and unswimmable. The ocean is actually warmer. I guess they don’t want people to use their pool.
-upon checking out, we were presented with a 300E bill for all the extras during our stay. We payed and we boarded the bus (which we had paid for) in order to take us into Funchal. Before the bus departed, we were ordered off the bus and marched to the reception to pay for our return trip on the bus. Even though we’d registered the day before, they had forgotten to charge us, and instead of recognizing their mistake, we were told very rudely that we needed to pay, and also that we should be thankful as they were giving us a discount and we should have been charged twice as much as we used our return trip on two separate days. I’d previously arranged this with staff, and tried to explain this but the lady at reception wouldn’t hear of it and continued with her rude tirade. It was a very poor final impression of the hotel and we certainly won’t be back nor recommend it to anyone else. As a guest you are left with the sense that they are keen to wring every last dollar out of you for any incidental. I’d rather pay more and not feel nickel and dimed on a daily basis. It’s too bad, as it could be a great hotel. Given the remote location, they need to be more inclusive of their offerings as they are basically holding their guests hostage.

Awesome design hotel with best staff!
Reviewed 2 weeks ago

Our top experience in Madeira! We travelled three weeks across the island and went to three different places/hotels and just came back to our first hotel: the Savoy Saccarum. We really enjoyed the design and open architecture of the hotel - Nini Andrade did a great job! We also loved our room with its breath-taking seaview. What I really loved was the garden on top of the hotel where the chef is planting herbs/fruits/vegetables and you have an amazing outlook. And the best: the staff. Super helpful, really cool characters such as Joa at the door or Raquel in the restaurant. We come back!!