4.0
Very Good 1832 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at The Manila Hotel in Manila (Ermita), you’ll be minutes from Rizal Park and Manila Ocean Park. This 5-star hotel is within close proximity of U.S. Embassy and San Agustin Church.

Rooms

Make yourself at home in one of the 515 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

The Manila Hotel
One Rizal Park
Manila, 0913 Philippines

Reviews

4.0 Very Good 1832 Reviews
Horrible Service
Reviewed 3 days ago

My family and I wanted to have lunch at the lobby and the service was absolutely horrible. We pointed to a table and asked if we could sit there. When we got there, the table was dirty. We asked them to clean it, and they acknowledge but no one did. After awhile, I stood up and approached a server by the cashier, and asked if we could have our table cleaned, she said yes. So I went back. While waiting for someone to clean our table, we asked for the menu, a different server acknowledged but never gave us one. We waited for another 10mins for someone to clean our table and to give us menus. We flagged down another server and asked to have our table cleaned and for the menus again, she said yes and sorry for the delay. We waited again, and this time there were about 5 servers and a manager or supervisor by the POS system. We were trying to get their attention to no avail. So my sister stood up and went to Red Jade (their Chinese restaurant) to see if there are tables available. I stood up again and approached another server and again asked if someone could attend to us, she said sorry and walked away (I think to get a menu?). I got so pissed off that I approached their manager/supervisor and told her that we were willing to pay good money but no one was attending to us and all she could say was sorry. Again. I think they’ve apologized enough already. Apologizing is good if there was some action after. We just transferred to Red Jade instead.

Hotel needs maintenance
Reviewed 3 days ago

The Good
1. Rooms are big and spacious. Each room comes with a bath tub and TV inside the bath room.

2. Service staff are helpful and courteous.

Needs improvement
1. We've checked in during holy week for a staycation. Check-in lines are long. They should have anticipated the volume and make it more convenient.

2. Two elevators broke down during our check-out day. We have to take service elevator.

3. The bathroom furnishings are outdated. The shower head is clogged preventing strong flow of water.

4. I was disappointed the breakfast buffet didn't offer the Japanese spread which was one of the reasons why I've opted to stay there.

Overall my stay here isn't spectacular. There aren't any good resto nearby and most establishments are closed during holy week. I've stayed here just to get a historical and heritage feel but other than that, there's nothing else to do or places to go.

Excellent
Reviewed 5 days ago

Stayed here 3 nights in a Superior Deluxe King facing the city/park. Our room was on the 6th floor, and we could weakly hear the busy street next to the hotel. If possible go for a room at a higher floor.

The Hotel is located near Intramuros (a 15 min work).

Huge buffet breakfast

Nice large pool-area.

Booked 3 rooms and it was worth it
Reviewed 1 week ago

I booked 3 rooms last sat to celebrate mothersday. Also they have a promo so we got the room at 5500 breakfast included and a box of macaroons.. I can say the pool was great the temperature is regulated. Unlike sofitel when its night the pool is cold here the pool is body temperature and when you go here in the morning the pool is still body temperature and not hot suprisingly since it is summer. There are lesser views compared to sofitel where they bay view and pool view was excellent but what you are paying here is the antique and history that this hotel has. Also they able to let me checkin early around 1pm then late checkout is also free at 1pm the room got view of pool and intramuros on the other side.. also take note the water on the pool have a little to no chlorine so we can open our eyes even our babies eyes while swimmming

5 star
Reviewed 1 week ago

The Manila is a hotel with high quality, great services and a perfect location.the staffs are very polite proper filipino attitude very accommodating and friendly.special mention to the one staff SANDER to assists us and give my family an unforgettable experienced.my family gave him a 5 stars service his the proper models of a good employee.
And The Manila serve it guest the best buffet breakfast also. Love it