Domaine de Fontenille
- Free WiFi
- Handicap Accessible
- Parking On Site
When you stay at Domaine de Fontenille in Lauris, you’ll be close to Labyrinths Giants. This boutique hotel is within the vicinity of Silvacane Abbey and Jardin Conservatoire de Plantes Tinctoriales.
Make yourself at home in one of the 18 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Spa, Wellness & Premium Amenities
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Food & Drink
Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
How to Get There
Really cute little room in the garden which we really loved. Felt very peaceful with a lovely outdoor seating area. Beautiful grounds and views in every direction. Ok gym, and a nice pool area. Staff were helpful at check in but didn’t really see anyone after that. Breakfast was ok but nothing special. Lack of obvious bar service was an oddity.
This is a beautiful location and a magnificent facility and the cuisine is exceptional, but it is spoiled by a poor customer service ethic which pervades the hotel - nothing that could not be cured by the appointment of an experienced General Manager - but he has some work to do.
Examples included erratic room cleaning, disinterested concierge lacking local knowledge, no bar service (or towels or water) at the pool, and a general sense that everything you asked for was a little too much trouble - for example, a request for a lunch table out of the sun
On our first day, it transpired that there was to be an influx of guests for supper from outside the hotel for which they were quite unable to cater, especially in the inclement weather for which no provision had clearly been made. When we came down, there were no tables and guests were sitting on window sills, eating hot dogs from paper bags and vegetables from plastic containers - not what we expected from a hotel of this calibre
Finally, the hotels failure to honour Tablet’s late check out guarantee - with false excuses, first that the offer was not a guarantee but only “ selon disponibilite” (which frankly makes the offer worthless) and second that the room was needed for an incoming guest - whom I saw arrive at 1650!
In summary, the whole property had an air of disorganisation and inexperience - no one seemed to be in charge, prompting the question of whether there actually was a General Manager on the premises
Upon arrival we were disappointed that we weren’t shown any of the hotels facilities, just directions to our room. A nice bottle of wine had been left for us. The room was very nice & the hotel is beautiful. It’s just such a shame that the service is not what you expect from a 4 star hotel. We booked into the bistro but they had no record of our booking which caused lots of confusion. The food choice is very very limited. The service is very slow & unpredictable. Constantly having to ask for service, nobody seems to know what’s going on! The pool is lovely but no pool service, the hotel is missing a huge market here and it’s disappointing that you can’t get a drink at the pool. Our final night we were looking forward to a bottle of wine from the hotels vineyard but it wasn’t available!!! Housekeeping is the same, unpredictable! It’s such a shame that the hotel owners don’t address these issues that prevent this from being a good hotel.