Windsor Court Hotel
What We Love
- The large rooms and suites are well suited to families
- High tea at Le Salon and a meal at the Grill Room are both a don’t-miss
- Extensive art collection with a focus on the original Windsor Castle
- Free WiFi
What To Know
- White-glove service and high tea lean more toward Old World inclinations than Big Easy shenanigans
- The hotel is a 15-minute walk from the French Quarter
- Reservations at hotel restaurants are recommended
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
The luxe Windsor Court Hotel truly stands apart in the famously funky party town of New Orleans. It’s decorated in a traditional American style, with an extensive art collection that focuses on English art, particularly portraits of the royal family and Windsor Castle. With its large heated rooftop pool, elegant style and traditional ideas about Southern hospitality, it’s the only hotel in Louisiana to earn both a four-star rating from Mobil and a four-diamond rating from AAA. The Windsor Court is practically an all-suite hotel — even the 56 Deluxe Rooms come close, at 400 square feet. Full Suites measure up to 800 square feet and have a butler’s pantry and separate living room with French doors and views of the skyline or the Mississippi River. The hotel’s restaurants are popular with guests and locals alike, with the Grill Room leading the pack. It offers indulgent dishes such as prime New York strip and Hudson Valley foie gras. The Polo Club Lounge has a more casual vibe, while afternoon high tea in Le Salon is based on English tradition and is practically a requirement when staying at the Windsor Court.
In the Area
High tea is a must-do in Le Salon; the delicacies live up to the hotel’s British-inflected name, and you’ll have a hearty meal served in three courses, including tea sandwiches, caviar canapés and, of course, tea (wine, too). Bar none, the best breakfast in New Orleans is at nearby Mother’s Restaurant. You’ll need to line up early to get a seat at this landmark (founded in 1938), full-of-life city gem. Although Mother’s serves food all day (until 10 p.m., including peerless po’boys and jambalaya), it has become famous for the hangover-easing properties of the food. Set quite close to the Windsor Court is the stunning Restaurant August. Lauded local chef John Besh takes on Nawlins classics and gives them a wonderfully inventive spin.
How to Get There
We had a fabulously luxurious and romantic stay at this hotel. Didn’t hurt that we were greeted with a room upgrade: our suite was bigger than our first apartment. The hotel is perfectly located - walking distance to Bourbon and Frenchmen but far enough from the noise. Staff is hospitable and warm. Spa is unreal - if you’re expecting, book a prenatal massage ASAP with Eugenie. Pool was a bit warm for our taste - we visited right at a shoulder season, though, so I imagine it’s hard to gauge the right temperature.
Bottom line: I’d like to stay here forever and may actually try to recreate a bit of this luxury at home: at checkout I asked for a list of the mattress, sheets, and pillows used. At eight months pregnant, I couldn’t believe how wonderfully I slept.
First of all, you have to consider the Windsor with hotels in it's price range. It's a great value when compared against other luxury hotels and the location is, I think, outstanding. The rooms are showing age a little bit but they are exceptionally well appointed and, as others have noted, the staff really does try to be helpful and goes out of their way to try to assist you. Where it shines is the old school feel and the size of the rooms themselves. We had a great view of the river, loved sitting in the spacious lobby and never tired of the courteous and friendly team members we encountered. Better yet, we never heard drunken revelers, which I understand is quite a problem in the French Quarter. It's not perfect: housekeeping can be a little hit and miss and some of the room appointments are showing wear. But what it does do is provide a luxury hotel feel at a reasonable rate, and we enjoyed our stay thoroughly (and would certainly stay again)
The Windsor Court has one of the most thoughtful and attentive staffs anywhere. The warmth of each and every member made the stay remarkable. All concierge recommendations were phenomenal. From the quick breakfast to the fresh seafood dinner each was perfect for what we wanted and with a special local feel. This hotel is located in a great location for going anywhere. We took the street car and walked nearly anywhere we wanted to go.
The beds are so comfortable. We will definitely be back.
Friends and I stayed at the hotel for the weekend and really enjoyed the suite. The beds were great but the shower pressure was no good. Also the design of the shower is horrible. It looks good but you get cold while showering.
We ate breakfast at the hotel and we will not do that again. You can get better food at better prices elsewhere.
Upon our arrival, we went to the bar and bartender was not friendly and acted like we were disturbing him when we asked for drinks. This is not a first impression a hotel should give to guests.
The bellman, valets and concierge were nice and helpful. That is a plus.
I am reviewing this hotel with the price we paid in mind. I expect more from a hotel charging more. The first night in the hotel, our room was very warm at night and the thermostat wouldn't go below 68 degrees. The next morning I told the front desk about the room temperature and also the shower faucet which was loose and couldn't be adjusted between lukewarm and very hot because the faucet just dropped once it got to a particular spot. The staff (who were very nice assured me both problems would be corrected.) The second night the room was still very warm. Apparently engineering had adjusted the thermostat in the seating area but not in the actual bedroom. After two nights of very bad sleep, I again asked that the thermostat be fixed. Third time was the charm and the next night, we were able to adjust the temperature so we could sleep soundly. The shower faucet was never fixed.
The hotel decorations are very nice and the staff go out of their way to be helpful. I was disappointed that every time we requested to be driven to a local destination, the car was being used. I would think the hotel would have more than one car available for local trips. The location is ideal for getting to restaurants, the theater and local attractions.