Windsor Court Hotel
What We Love
- The large rooms and suites are well suited to families
- High tea at Le Salon and a meal at the Grill Room are both a don’t-miss
- Extensive art collection with a focus on the original Windsor Castle
- Free WiFi
What To Know
- White-glove service and high tea lean more toward Old World inclinations than Big Easy shenanigans
- The hotel is a 15-minute walk from the French Quarter
- Reservations at hotel restaurants are recommended
- Free WiFi
- Parking On Site
- Room Service
The luxe Windsor Court Hotel truly stands apart in the famously funky party town of New Orleans. It’s decorated in a traditional American style, with an extensive art collection that focuses on English art, particularly portraits of the royal family and Windsor Castle. With its large heated rooftop pool, elegant style and traditional ideas about Southern hospitality, it’s the only hotel in Louisiana to earn both a four-star rating from Mobil and a four-diamond rating from AAA. The Windsor Court is practically an all-suite hotel — even the 56 Deluxe Rooms come close, at 400 square feet. Full Suites measure up to 800 square feet and have a butler’s pantry and separate living room with French doors and views of the skyline or the Mississippi River. The hotel’s restaurants are popular with guests and locals alike, with the Grill Room leading the pack. It offers indulgent dishes such as prime New York strip and Hudson Valley foie gras. The Polo Club Lounge has a more casual vibe, while afternoon high tea in Le Salon is based on English tradition and is practically a requirement when staying at the Windsor Court.
In the Area
High tea is a must-do in Le Salon; the delicacies live up to the hotel’s British-inflected name, and you’ll have a hearty meal served in three courses, including tea sandwiches, caviar canapés and, of course, tea (wine, too). Bar none, the best breakfast in New Orleans is at nearby Mother’s Restaurant. You’ll need to line up early to get a seat at this landmark (founded in 1938), full-of-life city gem. Although Mother’s serves food all day (until 10 p.m., including peerless po’boys and jambalaya), it has become famous for the hangover-easing properties of the food. Set quite close to the Windsor Court is the stunning Restaurant August. Lauded local chef John Besh takes on Nawlins classics and gives them a wonderfully inventive spin.
How to Get There
Although we haven't been to New Orleans in a few years, we opted to stay at our always favorite hotel on this trip and it did not disappoint. While some things change, the ambiance and service seem to be consistent and refreshing in these days of mass merchandizing and competitive "specials." The staff at every level greet you as though you were just there yesterday and are happy to see you again.
We booked a Club level suite and were fortunate to have one with a balcony on the 22nd floor overlooking the ever busy Mississippi River but high enough not to hear the street traffic. The location is excellent as it is between the French Quarter and the Arts District and a couple of blocks from the waterfront activities like the Aquarium and the new shopping mall. And if you're a gambler, Harrah's Casino is across the street. Yet the Windsor Court seems to be in a small world of its own away from the hustle and bustle of a party city.
The service in the Club Lounge was exceptional. Open from 6:30 a.m. to 9 p.m., it is a quiet, luxurious place to relax and refuel. Continental breakfast is extensive and certainly filling. Tea and scones and cucumber sandwiches in the afternoon were perfect and cocktails and appetizers in the evening hits the spot. Wine and liquor was top label and they don't skimp on the quality of food or drink. Most of the staff have been there for years and are polished in their profession while still being incredibly welcoming and friendly. The concierge service is top notch. They can arrange anything!
Yes, the Club level is pricey but if you can swing it, it's well worth the additional cost. Our only negative experience was Friday night in the Polo Lounge when we went to hear a well known jazz singer and the majority of bar guests were so loud and rude you could barely hear the singer. I don't remember the Polo Lounge being so boisterous but it is what it is. Just skip it and you'll have a pleasant stay.
Hopefully it won't be another decade before we return, but if business or pleasure takes us to New Orleans this is where we will stay again.
I went there with a group and we were very well taken care. The staff was kind and helpful. The room really beautiful. There is no buffet breakfast but an old fashion, elegant a’ la carte service. I will recommend this hotel to my friends.
This is the second time we stayed at the Windsor Court. The first was two years ago and it was a so-so experience. However, this time was outstanding. The room we were in had been refurbished, it was clean, spacious, and well appointed. The service from the bellman, to the front desk, to the coffee shop, and even the delightful woman who cleaned our room, went out of their way to accommodate us -- and all seemed delighted with their jobs. Simply a wonderful visit and we will definitely stay here again.
I am a regular guest of the Windsor Court, so I’ve seen it go through many changes over the years. This past week I booked another visit for 3 nights and could not have been more impressed with the appearance of the property after its extensive renovations. From the elegantly appointed lobby, which included a giant vase of fresh roses, to the lively second floor bar and restaurant, everything felt energetic and welcoming, as one might expect from a top 5-star property. For those of you who haven’t been, the hotel is also located within walking distance of the French Quarter, Central Business district, and Canal Place shopping center, which is a big deal if you want to take in the sights and sounds of New Orleans without having to cab it everywhere, or be awaked at 3 in the morning by revelers walking the streets of the French Quarter.
From the moment you enter the courtyard, a very welcoming and highly responsive staff of long-time valets greets you. This is one’s first impression when staying at any hotel property, and they don’t disappoint. Check in was a breeze; though I might suggest a larger front desk to better accommodate the ingress and egress of guests. Nonetheless, the staff could not have been more attentive, professional and friendly.
As for accommodations, I stayed in a premium suite, which was beautiful appointed as one might expect from a luxury property, with beautiful linens that included 4 oversized, fluffy goose down pillows. Nice touch. Room service was also very prompt and the servers highly trained and professional.
In conclusion, if you visit New Orleans and are looking for a refuge from the storm of the city after you’ve dipped your toes in it, I can’t say enough great things about this hotel. Oh, and did I mention the magnificent blue chip oil paintings placed throughout the property!
Beautifully architected hotel with spacious rooms and decorated wonderfully. Staff was excellent. Would absolutely stay here again. Great location just off Canal and near both The French Quarter, CBD & Warehouse District.