4.0
Very Good 2013 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at The Westin New Orleans Canal Place, you’ll be centrally located in New Orleans, steps from Audubon Insectarium and minutes from Audubon Aquarium of the Americas. This 4-star hotel is within close proximity of Woldenberg Park and Spanish Plaza.

Rooms

Make yourself at home in one of the 437 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a 24-hour health club or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 26000 square feet (2415 square meters) of space consisting of a conference center and meeting rooms.

How to Get There

The Westin New Orleans Canal Place
100 Rue Iberville
New Orleans, LA 70130 United States

Reviews

4.0 Very Good 2013 Reviews
Terrible experience
Reviewed 2 days ago

We were disappointed in many things about this trip. From the time we pulled in we were treated badly. The valet gave us wrong information regarding where to park and our experience went downhill from there. We were disappointed with our room, promises not kept and staff with an attitude. And there were no heavenly beds. The beds were terrible. The location was pretty good, however we could have stayed closer to the Convention Center for similar cost, but we choose Westin because of past experiences and because of reputation. We won't choose Westin again. Very very disappointed.

Not as Expected
Reviewed 2 days ago

We stay at SPG hotels quite often, throughout the year, so picked the Westin Canal, thinking we would experience the same service as in other properties. We were not given as professional and cordial a welcome as in the past and were kept waiting for our room for hours, after we were told we would be called when it was ready. So, we checked in and left our bags at the concierge. Finally, after walking the city for a few hours, then returning around noon, we see ten to twenty other guests checking in, over the additional time we spent waiting in the restaurant and lobby. I approached the desk and was then given a room without explanation for the wait. In requesting specific needs for the room, we walked in to a view of a concrete wall. When asked if we could change, "booked up", with no alternative or offer of assistance. Room was not dusted or vacuumed. Shower would not drain fully, lighted mirror would not illuminate. We waited for another hour to receive our luggage, as the poor valet was the only one working(we could have brought them up ourselves).We called for assistance, but it never was addressed. On and on. When booking my next business trip yesterday, I did not choose your group.

Needs updating
Reviewed 2 days ago

Not a bad hotel but it needs to be updated. The room rugs were worn and stained, the walls needed painting, and the halls were drab. Not the hotel’s fault but a train passes two or three times during the night with a whistle blasting.

On the positive side, the beds were comfortable, the temperature was easy to control and the WiFi worked well.

There are much better places to stay in the French Quarter.

Westin New Orleans Canal Place
Reviewed 3 days ago

Tis is an excellent property with a great location to the French Quarter and nearby trolley cars. Service was excellent. Enjoyed mall below with great shops. Views from hotel of the Mississippi were wonderful.

World Congress Stay Jan 27-29, 2019
Reviewed 5 days ago

good experience., great location, room in good shape,
business center experience poor/frustrating- the location is in a dark out of the way location. the room is ill-equipped- no paper in printer; no phone for help either personal or business; I will never use the business center again. either move/update the business center or do not have one, what you do have is not a business center and not conducive to using