4.5
Very Good 3403 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Weekly live jazz and by-the-glass bubbly at the Davenport Lounge
  • The magnolia-infused Swedish massage at the Spa
  • Modern NOLA fare at M Bistro

What To Know

  • Pets under 40 pounds are welcome with a non-refundable fee of $150 per stay
  • Valet parking is available for $40 per night
  • WiFi costs $12.95 per day

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Elegant Lounge Luxury Lobby home living room tourist attraction

Overview

All the charm of a Garden District mansion, a short stumble from Bourbon Street

The Lowdown

This elegant New Orleans mainstay serves up southern hospitality and French Quarter character right alongside the quintessential Bourbon Street bustle. The spa sprawls over 25,000 square feet with 22 treatments rooms, while a NOLA antique collection sets a decidedly old south scene. Vibrant jewel tones lend a festive vibe in the rooms with neoclassical-style furniture, marble bathrooms and specially commissioned artwork. Both the Davenport Lounge (with Wednesday jazz) and M Bistro (with a southern tour of farm-to-table flavors) attract tourists and locals alike.

In the Area

Start your day with creative crepes (like duck confit with apple and balsamic reduction) at Merchant cafe. Head over to Congo Square at Louis Armstrong Park for grassy lounging scored by street jazz. Then get ready for more good eating, from down-and-dirty po’ boys at Verti Marte to duck confit beignets at SoBou to the boozy 25-cent martini lunches at the landmark Commander’s Palace. Ditch the Bourbon Street mess in favor of nights spent chilling to live music in the backyard of wine bar Bacchus or hitting up the jazz clubs—Spotted Cat, dba—on Frenchmen Street.

How to Get There

The Ritz-Carlton, New Orleans
921 Canal St
New Orleans, LA 70112 United States

Reviews

4.5 Very Good 3403 Reviews
Much better this time.
Reviewed 18 hours ago

I come here a couple times a year for meetings. This trip was much better. The Deep South has a problem discerning the difference between "polite" and "service". This time they got the service element and were polite all the way through. Had some hiccups at breakfast when my waiter failed to appear about about ten minutes but other than that it was a solid Rtiz experience.

an amazing hotel in all respects
Reviewed 3 days ago

The concierge level is unique. The attention to each person's request is always addressed. The rooms are so well appointed and the food at each interim is unique at tailored to personal requests.
There are independent drawing rooms for coffee, drinks,food, and a library..so quiet and enjoyable.

This is a destination, not just a hotel. The staff is alawys about the vistor. What do you like to eat..reservations....vegetarians slections...nothing goes wrong Kathy.Barry..Jenna..Russell, Scott.thank you. I cannot thank you enough..you define service..and all the staff..you are remarkable

Okay. Expected better.
Reviewed 6 days ago

This is an older hotel that has been remodeled nicely. The doorman were all great. The front desk staff and the manager were not so great, in fact kind of rude. We came back from Bourbon Street one day, and found there to be no towels or bathroom supplies, and had to phone the front desk to get them. We also found that with all of the food and beverage places so close by, that this hotel gouges you in their prices with food, drink, internet and even coffee. Also had reserved a room with King bed, and we arrived, they did not have one and gave us a double bed room, and not even an apology. Pretty much take it or walk. We have stayed in better. Not worth the price in my opinion.

Not quite up to the usual Ritz standard
Reviewed 1 week ago

This is a beautiful and comfortable hotel and for the most part the staff was very welcoming and helpful. The concierge was very knowledge and the doormen charming. Problems were a confused front desk clerk making for a lengthy check-in and less than expected housekeeping service. In addition, our requested morning paper was not delivered and when we called for it, the wrong one showed up, albeit very promptly. We have stayed in many Ritz-Carlton’s over the years and this is the first one that has raised our eyebrows. Still, I would recommend for its location, elegance and comfort.

First trip to New Orleans
Reviewed 1 week ago

Amazing hotel very close to everything! The staff was very friendly and the room was amazing. We had a street view and it was amazing looking onto Canal street. The bed was beyond comfortable! The room looked amazing, only down side no pool but we did have passes to the JW hotels pool! Amazing time will return!