4.5
Very Good 3496 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Weekly live jazz and by-the-glass bubbly at the Davenport Lounge
  • The magnolia-infused Swedish massage at the Spa
  • Modern NOLA fare at M Bistro

What To Know

  • Pets under 40 pounds are welcome with a non-refundable fee of $150 per stay
  • Valet parking is available for $40 per night
  • WiFi costs $12.95 per day

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Elegant Lounge Luxury Lobby home living room tourist attraction

Overview

All the charm of a Garden District mansion, a short stumble from Bourbon Street

The Lowdown

This elegant New Orleans mainstay serves up southern hospitality and French Quarter character right alongside the quintessential Bourbon Street bustle. The spa sprawls over 25,000 square feet with 22 treatments rooms, while a NOLA antique collection sets a decidedly old south scene. Vibrant jewel tones lend a festive vibe in the rooms with neoclassical-style furniture, marble bathrooms and specially commissioned artwork. Both the Davenport Lounge (with Wednesday jazz) and M Bistro (with a southern tour of farm-to-table flavors) attract tourists and locals alike.

In the Area

Start your day with creative crepes (like duck confit with apple and balsamic reduction) at Merchant cafe. Head over to Congo Square at Louis Armstrong Park for grassy lounging scored by street jazz. Then get ready for more good eating, from down-and-dirty po’ boys at Verti Marte to duck confit beignets at SoBou to the boozy 25-cent martini lunches at the landmark Commander’s Palace. Ditch the Bourbon Street mess in favor of nights spent chilling to live music in the backyard of wine bar Bacchus or hitting up the jazz clubs—Spotted Cat, dba—on Frenchmen Street.

How to Get There

The Ritz-Carlton, New Orleans
921 Canal St
New Orleans, LA 70112 United States

Reviews

4.5 Very Good 3496 Reviews
Club level
Reviewed 2 days ago

We are enjoying our stay on the club level. It was $100 extra to upgrade. The breakfast is great. Tonight we will check out the dessert. Our room is huge, but with only a small window. Still I can see the river.

We could get many more services than we are using, but the luxury of turn down, fresh towels and chocolates is lovely.

The only downside is that the floor is highly glossed wood with no rug even next to the bed. Not so great for seniors. I am afraid of sliding every time I get up.

The people down on four who work the concierge level are helpful and friendly.

The Grande Dame if New Orleans
Reviewed 4 days ago

We were at the Ritz-Carlton for a medical conference organized by Astro. The hotel reflects a sophisticated French luxury historic style with an incredible collection of original paintings and French antiques. So this may be the shortest route to Paris, without you departing from the US. I have to admit that as a French man I really loved it. I have enjoyed the dark wood feutré library and of course the Davenport Jazz Hall.

Although we did not experience the lounge floor which was at the time full, we were upgraded to a beautiful suite to the 16th floor that was basically a delightful classic old school luxury apartment in the middle of the French Quarter. Not surprising within the historic 1908 Beaux Arts Maison Blanche building. The Maison Blanche (White House in French) was first a department store in New Orleans, Louisiana, and later also a chain of department stores. It was founded in 1897 by Isidore Newman, an immigrant from Germany. This explains the sometime labyrinth-like design of the hotel as it was assembled around several buildings.

There is something magical about The Ritz-Carlton as it retains the grace and charm of a South Antebellum Mansion. (The Antebellum era was a period in the history of the Southern United States, from the late 18th century until the start of the American Civil War in 1861). We immediately fell at home and my son did not want to go anywhere else.

What makes the hotel really special is the local Southern sense of hospitality and kindness. The staff is really dedicated and goes out of its way to please like Jonathan at the reception, the food and beverage director bringing himself some fresh toasts for our breakfast in their beautiful Brunch room at the M-Bistro. A real Southern fare treat! At night we were back for live jazz in their chandeliers and private booths room for an incredible treat with Jeremy Davenport! What a cool and delightful voice.

We understand that the hotel plans a $35M renovation of all its rooms. This will address some of the rooms that requires some upgrading. This said we hope it retains its French original character. We will be back for sure.

Wedding
Reviewed 4 days ago

Definitely not worth the money. It’s old. First, the pull for the shower/bath didn’t work so the wife had to shave her legs in the sink. They did have it fixed after the reception but it was a pain I’ve the neck.

The room was pretty hot but eventually cooled so.

One night we had crawfish, and I was really looking forward to that but they were so small that it really wasn’t worth the trouble. They weren’t very well cooked (overdone) and weren’t spicy at all. It was a bummer.

If you’re going to Spend the money, pick one of the newer hotels.

Excellent
Reviewed 5 days ago

This property kept up to the Ritz hospitality. Great service, check in and check was a breeze. Late check out was effortless
Room was well equipped and very comfortable.
Service was impeccable
Spent a few hours listening to their live jazz in the lounge on a Friday night. Relaxed ambience with excellent service.
Not to mention the location was very convenient. Walking distance to most local attraction.
Bottom line. Highly recommended

Attentive service, delicious gumbo and one of the best club level deals!
Reviewed 5 days ago

In NOLA on business, beautiful room with a soaking tub and, most important, lighted makeup mirror and an umbrella. Loved club level-club level staff was so attentive, they remembered our names and what we drank!