Very Good 2611 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
sky building tree road street Town landmark City night plaza Downtown neighbourhood cityscape evening Resort shopping mall tall



With a stay at Sheraton New Orleans Hotel, you’ll be centrally located in New Orleans, steps from Audubon Insectarium and minutes from Woldenberg Park. This 4-star hotel is within close proximity of New Orleans Pharmacy Museum and Audubon Aquarium of the Americas.


Make yourself at home in one of the 1110 air-conditioned rooms featuring LCD televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast and lunch. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 105700 square feet (9820 square meters) of space consisting of a conference center and meeting rooms.

How to Get There

Sheraton New Orleans Hotel
500 Canal St
New Orleans, LA 70130 United States


4.0 Very Good 2611 Reviews
Reviewed 4 days ago

I did not like new orleans, but I did love my stay at this hotel. I only stayed for a night. I was given a room on the 40th floor. When I went upstairs to check out my room, I was stunned with the view I was given. You could see the whole city through the window. The hotel location is perfect.

Great Location, Nice Stay
Reviewed 5 days ago

Was here for almost three weeks for work. The location is great, very close to buses and streetcars and short walk to a lot of the tourist spots (French Qyr, WWII Museum, Harrah's, etc.) Room was clean, quiet. Some days it took awhile to get warm water in shower even in middle of day. Very nice and large fitness room open 24/7. Small pool on rooftop but without much of a view. Room servie 24/7 but I didn't partake so can't really say anyhting about that but nice to have that option as a lot of restaurants close around 10pm. I was on the 10th floor with an even number room and had view of a building. Rooms on same floor with odd numbers had nice view of Canal Street below. SO if you want a nice view maybe request a room with odd number to be sure you have nice view. The building I faced wasn't very tall so I think people probably 2-3 floors above me facing same way had view.

Wonderful hotel
Reviewed 6 days ago

This is really an amazing hotel the rooms are quite large and comfy, the staff are great and can’t do enough for you,
Would definitely return to this lovely hotel,
It’s central to everything you need and walking distance to the Mississippi River,
The check in staff are lovely and don’t disappoint

Great stay
Reviewed 6 days ago

I had a great experience at this hotel, everyone was friendly and the location was close to everything. They had a great bar downstairs too. Room was very nice with a fantastic view. We also enjoyed room service which was a great experience as well.

How bad could it get?
Reviewed 6 days ago

One of the worst hotels I have ever visited. Service across the board was terrible with a couple of exceptions. Bell service was very good as was the concierge. everything else pathetic. Food was bad to terrible in taste and presentation. The dining room was closed for dinner. The bar, however, was open and you could order food there if someone would wait on you. Problems in the room included lack of hot water, terrible water pressure, having to ask for toilet paper! Never have had to ask for toilet paper. Air conditioning was erratic and the room was either too hot or too cold.