Omni Royal Crescent Hotel
What We Love
- On a quiet street but close to art galleries, museums, streetcars, Canal Street shopping and the French Quarter
- Floor-to-ceiling windows with room-darkening curtains ideal for late nights in the Big Easy
- Napping on the rooftop sundeck, stocked with a Jacuzzi, pool, umbrella tables, chaise longues and a fountain
What To Know
- Some interior rooms have windows facing the hallway
- The room size is perfect for two but might be tight for a third person or child, especially with a roll-away bed
- The casual hotel restaurant offers breakfast, lunch and dinner
- Handicap Accessible
- Parking On Site
- Room Service
This eight-story, 97-room hotel on leafy Gravier Street in New Orleans’s Arts District (NOAD) is just a five-minute stroll from the sights, sounds, eats, drinks and debauchery of the French Quarter. After a day of exploring the city or an all-nighter on the town, a heaping dose of Southern charm welcomes you back to the Omni Royal Crescent’s intimate marble lobby, which is decorated with Renaissance murals and European antiques, including a lovely grandfather clock.
Bed and Bath
The Omni Royal Crescent’s renovated rooms are modern, with high ceilings, floor-to-ceiling windows and elegant yet simple dark wood decor that complements the gold palette. The rooms are decked out with all the technology requirements, including flat-screen televisions and Nespresso coffeemakers complete with espresso cups, and the marble bathrooms are spacious.
The hotel’s comfort-food focused Dress It restaurant grills up gourmet burgers, and if you’re returning after an all-night bender, the Art of Breakfast buffet fits the bill. Or you can zip up the mirrored elevator to the rooftop pool and sundeck to nap it off. As many of the guests are business travelers who leave during the day, the rooftop is often pleasantly empty, which allows remaining guests to enjoy a soak and a nap on a large lounge chair beneath a banana tree in peace. The hotel has a small fitness facility with his-and-hers saunas, treadmills, elliptical machines, yoga mats and free weights.
In the Area
The cocktail was born here, and every sip comes with a story. Napoleon House is known for its delicious Pimm’s Cup, and Guillaume Tujague’s restaurant is the place to try New Orleans’s official drink, the Sazerac. For breakfast anytime, go with a French Quarter classic: Café du Monde’s steamy café au lait and beignets. Then saunter 10 minutes south to Julia Street, the Art District hub where you’ll find several galleries, including the Jean Bragg Gallery of Southern Art, Callan Contemporary and New Orleans Glassworks. While you’re on Julia Street, check out Phillip Lopez’s Root. The restaurant’s innovative creations include chocolate espresso–cured lamb, black lacquered duck and coriander-scented lobster ballotine.
How to Get There
As other reviews have stated this hotel is under major renovation, this was not disclosed when I booked through 3rd party site. After reading all the horrible reviewsI tried to cancel but 3rd party site refused, needless to say I won't be using them again. The construction that is going on made our stay here very unpleasant, there is no lobby, just a makeshift desk in the under construction restaurant, a dreary walk down a dismal hall to a freight elevator, the smell of paint fumes everywhere. The décor they have chosen in the rooms is very dark, dreary and industrial. There is no place to put suitcases except the floor, no luggage racks, no dressers, so no unpacking your suitcase. There is a closet but no light anywhere near it, a full length mirror with no light anywhere near it so pretty useless. The light switch right inside the entry door is not hooked up to anything, good luck in the dark. The bathroom is very small with no counter space, shelves and only one small towel rack. I had to put all of my cosmetics on the floor and hang towels on the doorknob. There are no grab handles in the shower so if you have any mobility issues do not stay here, very dangerous! The location is good for walking, but our room was very noisy at night, we could hear everything on the street outside including the giant party bus that drove by blasting music about every 20 minutes. A few of the staff were nice and helpful but most of them were obviously hating their jobs and were rude (when you could get their attention away from whatever they were watching on their computers). I agree with others, they should not be open during renovations. Even when all renovations are complete I will never stay at this hotel again. I hope the new management is reading these reviews and taking them seriously, you don't stand a chance if issues and attitudes aren't fixed.
I booked thru a 3rd party site but even when I checked the actual hotel website it was not disclosed this hotel was in being remodeled (it should be torn down) At the time of booking it was the Royal C resent 3 weeks later it was the Magnolia. The front desk was a folding table no phone in the rooms, which were dirty we actually found a book bag with someone else underwear and pills inn it under the bed while looking for my ear ring . We checked in on Friday on Monday we were told they was no / limited cleaning service thru the week at which time they comped me three days the final straw was at 148 AM the security guard pounded on my hotel room door like there was a fire in the building this is because there are no phones in the rooms when i had her identify who she was I opened the door and she stormed in the room to find us both in bed and and be woken up by her she accused us of smoking in the room, after she released we were sound asleep and not smoking no evidence or smell of it she apologized and left. Smoking in the room might have improved the room. Besides the lack of any amenities oh wait I am sorry you can get ice there is no phones in the room no nor fridge my coffee pot was in the bathroom which the shower was a dollar store hand held shower with no way to stabilize it so you had to get wet later up and then rinse off the water did not flow from the faucet to take a bath and there was no way to plug the tub if it did run there was no chair in the room and no night stands. I hope they realize staying open during renovation hurt them more than just closing. I am appalled by the fact I am having to call today to get my money back after only staying 3 of eight days. I have not taken a real vacation in ten years this vacation was given to me for ten years of service at my job and was pretty much ruined because of their managements decision to stay open and rob people of their money because they sure do not give you anything for your money
Pro: The rooms were beautiful and looked exactly like the photo. Clean, modern, tall ceiling. The location of the hotel was 1 block from Canal Street, and less than 10 min walk to Bourbon Street. The beds were incredibly comfy.
Con: Unfortunately, what wasn't mentioned upon booking is that the hotel was under major renovations and a name change. Arriving at the hotel, the Royal Crescent branding is still on the outside, even though the name is different online. Upon walking into the hotel, there isn't an official front desk, and there are boxes stacked everywhere. Nothing resembled that of a hotel. They had a folding table as a Front desk. My husband and I, and the couple who walked in behind us weren't sure if we had just been scammed or not. Also, on the last 2 days of the stay, we noticed ants in the room. We asked to be switched to a different room, but b/c they were over booked, we were forced to stay with the ants. The morning of check out, we had to wait for the elevator before the movers were done unloading items for the renovation.
Overall, the rooms were beautiful and the location was great. You can tell that once the renovations are complete, the hotel will be a wonderful place to stay. However, they need to temporarily closed the hotel until the reconstruction is complete because they will continue to get poor reviews in the meantime.