4.0
Very Good 104 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

JW Marriott New Orleans is in the heart of New Orleans, walking distance from Audubon Insectarium and New Orleans Pharmacy Museum. This 4-star hotel is within close proximity of Historic New Orleans Collection and Woldenberg Park.

Rooms

Make yourself at home in one of the 496 air-conditioned rooms featuring flat-screen televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 17000 square feet (1579 square meters) of space consisting of conference space and meeting rooms.

How to Get There

JW Marriott New Orleans
614 Canal St
New Orleans, LA 70130 United States

Reviews

4.0 Very Good 104 Reviews
Consistent and Predictable - Not Always a Good Thing
Reviewed 15 hours ago

We stayed here for 5 nights - two adults and a teenager. The property itself is very nice, clean and the rooms spacious. The bathrooms are a little on the small size when 3 people are trying to get ready, but manageable. The hotel has a great location right on Canal street. Views from the rooms are spotty, depending on location. You will want a room above floor 20 for any type of view.

Our disappointment came in way of the Executive Lounge - as a Titanium member, I appreciate the extra amenities the lounge provides. The service there was spotty and they serve exactly the same thing every day - breakfast through desserts. The only hot dishes was scrambled eggs and pork sausages - which were cold most of the time. Dessert each night was a plate of cookies (Costco quality) and a plate of brownies. Even staying at a SpringHill Suites you will see variety in their offerings each day. This is an area that JW could step it up.

We were also surprised when we needed to make change for a $20 bill so we could ride the trolley and they “had no change in the hotel” - seriously.

Overall it was a great place and stay but their service was not up to what I would expect from a JW Marriott and that is why they got a 4 our of 5 rating.

Nice accommodations with a few areas for improvement
Reviewed 2 days ago

We enjoyed the hotel for the most part. Our room was quite nice and spacious. The lounge breakfast was plentiful, though you don’t want to go at the end as they regularly took the food away 15 minutes before breakfast was to end. My only complaint about the room was a rather large gap under the door that allowed in A LOT of noise on a night when many neighboring rooms clearly stayed out very late but we, unfortunately, were needing to get up early.
We did have a couple issues with housekeeping not changing out glass ware and only wiping it off. You could see the marks left from the rags. After it was brought to their attention, it didn’t happen again.

Business meetings without a hitch; great rooms and staff
Reviewed 4 days ago

We had meetings at the JW Marriott which included dinner and coffee breaks. The banquet staff was delightful, efficient and friendly. The food was very good and the service was great. The staff could not do enough for us. Thank you!

beautiful hotel in great location
Reviewed 4 days ago

This hotel is great. You are not in the French quarter, so it is not too loud, but you are close enough to walk to Bourbon Street in 5-10 minutes. It is Very clean and staff was very nice. Would defintely stay here again.

Excellent Hotel. Great Location.
Reviewed 5 days ago

Went to New Orleans for a last minute Spring Break trip with the family. Since it was the week after Mardi Gras, the rates were very reasonable. Very nice rooms. Excellent staff. Across the street from Palace Cafe, near Domenica and so many other great restaurants. A couple of blocks from Harrah's Casino. Five blocks from Saenger Theater (Hamilton was there during our trip). 10 minute walk to Jackson Square. Close enough to everything, but far away enough so you can step away from the constant partying on Bourbon Street. PJ's Coffee Shop next door and a Starbuck's half a block away. When I return to New Orleans, I am very likely to stay here again.